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Analisis Kualitas Layanan Website SILADU Terhadap Kepuasan Pengguna Dengan Metode Webqual 4.0 Ramadhani, Putri Kurnia; Wahyudin, Wahyudin
Jurnal Komputer Antartika Vol. 2 No. 1 (2024): Maret 2024
Publisher : Antartika Media Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70052/jka.v2i1.62

Abstract

SILADU (Sistem Layanan dan Pengaduan) merupakan salah satu website pelayanan yang digunakan untuk dapat melakukan pelayanan kepada masyarakat yang digunakan oleh Pusdatin Kesos. SILADU digunakan untuk pengecekkan data bantuan sosial yangmana bantuan tersebut disalurkan oleh pemerintah kepada masyarakat DKI Jakarta salah satunya di wilayah Kelurahan Duri Kosambi. Berdasarkan hal tersebut maka dilakukan penelitian dengan menggunakan teknik webqual 4.0 yang terdiri dari 3 dimensi yaitu kualitas kegunaan, kualitas informasi, kualitas layanan interaksi untuk mengukur kualitas layanan website siladu.jakarta.go.id yang mana dilihat dari segi kepuasan pengguna. Data didapatkan dengan menyebarkan kuesioner yang dibagikan kepada warga Kelurahan Duri Kosambi dengan kritera usia 15-54 tahun dengan jumlah sampel 100 orang dan menggunakan teknik purposive sampling. Data diolah menggunakan SPSS Statistic 26. Didatpkan hasil dari uji simultan (uji f) ketiga dimensi Webqual 4.0 berpengaruh secara simultan terhadap kepuasan pengguna dengan fhitung sebesar 22,949 dan ftabel 2,699. Maka dapat disimpulkan penelitian ini berpengaruh terhadap user satisfaction (kepuasan pengguna).   SILADU (Service and Complaints System) is one of the service websites used to provide services to the community which is used by the Social Welfare Data and Data Center. SILADU is used to check data on social assistance which is distributed by the government to the people of DKI Jakarta, one of which is in the Duri Kosambi sub-district area. Based on this, research was conducted using the webqual 4.0 technique which consists of 3 dimensions, namely usability quality, information quality, interaction service quality to measure the service quality of the siladu.jakarta.go.id website which is seen in terms of user satisfaction. Data was obtained by distributing questionnaires which were distributed to residents of Duri Kosambi Village with criteria aged 15-54 years with a sample size of 100 people and using a purposive sampling technique. The data was processed using SPSS Statistics 26. It was found that the results of the simultaneous test (f test) of the three dimensions of Webqual 4.0 had a simultaneous effect on user satisfaction with an fcount of 22.949 and a ftable of 2.699. So it can be concluded that this research has an effect on user satisfaction.
SELECTION OF EXTRACURRICULAR ACTIVITIES IN SMK INSAN AQILAH 4 JAKARTA USING PROFILE MATCHING METHOD Wahyudin, Wahyudin; Saryoko, Andi; Aziz, Abdul; Nurmalia, Lia
Jurnal Pilar Nusa Mandiri Vol 16 No 1 (2020): Pilar Nusa Mandiri : Journal of Computing and Information System Publishing Peri
Publisher : LPPM Universitas Nusa Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (798.516 KB) | DOI: 10.33480/pilar.v16i1.913

Abstract

This research is based on the observations and experiences of researchers, because the many extracurricular activities in schools make it difficult for students to determine extracurricular activities that can develop their personality, talents, and abilities outside the academic field, therefore the system is created to select extracurricular activities. The aim is to help students deal with extracurricular selection problems. The application of the Profile Matching method in the decision support system for the selection of extracurricular activities is expected to help provide recommendations for extracurricular activities to overcome the problem of selecting extracurricular activities and can facilitate students in selecting extracurricular activities.
Metode Vulnerability Assesment Dalam Pengujian Kinerja Sistem Keamanan Website Points of Sales Wahyudin, Wahyudin; Kuswara, Heri; Resti, Resti; Dalis, Sopiyan
Computer Science (CO-SCIENCE) Vol. 4 No. 1 (2024): Januari 2024
Publisher : LPPM Universitas Bina Sarana Informatika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31294/coscience.v4i1.2978

Abstract

The development of electronic commerce through point of sales based websites is closely related to the growth rate of the internet, because electronic commerce runs through networks and Internet connections. However, the more point of sale based websites that are built, the greater the possibility of cyber attacks that could harm the website. Therefore, website security is very important to pay attention to. One method that can be used to maintain website security is to carry out a Vulnerability Assessment. Vulnerability Assessment is a process of searching for security gaps in an information system or computer network with the aim of identifying potential security vulnerabilities and taking preventative steps before an attack occurs. The vulnerability assessment technique used is using a weakness scanner application to identify security gaps in systems and applications such as Nikto, Nmap, Zenmap and Owasp ZAP. Based on testing with the Owasp ZAP tool, the results of scanning carried out on the sakupos.com website, which is a points of sales based website, show that there is a vulnerability on the website. The test results show the Level of Vulnerability (Risk Assessment) as well as recommended solutions that can be used to prevent it. There were 10 vulnerabilities detected, 7 vulnerabilities were found with a Medium risk level, 2 vulnerabilities with a Low risk level, and 1 other vulnerabilities at the Informational risk level.
Model Rapid Application Development (RAD) Untuk Perancangan Sistem Informasi Pengelolaan Surat (SIPERA) Pada Kelurahan Dalis, Sopiyan; Agustiani, Sarifah; Bahri, Syamsul; Wahyudin, Wahyudin; Prawikas, Amanda
IMTechno: Journal of Industrial Management and Technology Vol. 5 No. 1 (2024): Vol. 5 No. 1 (2024): Januari 2024
Publisher : LPPM Universitas Bina Sarana Informatika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31294/imtechno.v5i1.2448

Abstract

Every government institution must have its own method of managing correspondence, either through a computerized system or still using a manual approach. In the context of managing incoming mail and outgoing mail in some institutions, there is the use of a manual approach that sometimes creates obstacles and constraints. One of the problems that often arises is the difficulty in finding data due to the excessive accumulation of letter archives. A similar situation is also encountered at the Muarasari Village Office, South Bogor Subdistrict, Bogor City, where the manual method used makes the process of searching for letters complicated and time-consuming. In order to overcome these problems, this research aims to design a computer-based incoming and outgoing mail management system to improve efficiency and effectiveness in managing these letters. In an effort to design a mail management system, the research approach involved interviews, observations, and using the Rapid Application Development (RAD) methodology, which emphasizes software development with relatively short time and the ability to adapt to changes. Through the implementation of this computerized mail management system, it is expected that the challenges in managing incoming and outgoing mail at the Muarasari Village Office can be overcome. Thus, this system is expected to increase efficiency and effectiveness in the management of letters, help improve the search process, and support overall improvement in the management of incoming and outgoing letters.
Kombinasi Metode ROC dan Metode WP Untuk Perbandingan Mobil Listrik Di Indonesia Setiawan, Santoso; Wahyudin, Wahyudin
Jurnal Infortech Vol 6, No 2 (2024): Desember 2024
Publisher : Universitas Bina Sarana Informatika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31294/infortech.v6i2.23956

Abstract

Perkembangan mobil listrik di Indonesia semakin pesat seiring dengan meningkatnya kesadaran akan dampak lingkungan dan kebutuhan akan transportasi ramah lingkungan. Namun, konsumen sering kali menghadapi tantangan dalam memilih mobil listrik yang sesuai dengan kebutuhan dan preferensi mereka, karena berbagai faktor yang mempengaruhi keputusan, seperti harga, jarak tempuh, efisiensi energi, waktu pengisian baterai, fitur keselamatan, dan pembaruan perangkat. Untuk mengatasi permasalahan ini, dibuatlah suatu penelitian yang mengusulkan kombinasi metode ROC (Rank Order Centroid) dan metode WP (Weighted Product) sebagai pendekatan dalam pembobotan dan penilaian alternatif mobil listrik. Metode ROC digunakan untuk menentukan bobot kriteria berdasarkan urutan kepentingan, sementara metode WP digunakan untuk melakukan perhitungan akhir dan perbandingan performa setiap alternatif mobil listrik berdasarkan kriteria yang telah dibobotkan. Kombinasi kedua metode ini diharapkan mampu memberikan hasil yang lebih objektif dan akurat dalam proses pemilihan mobil listrik. Hasil yang diharapkan dari penelitian ini adalah penyusunan rangking alternatif mobil listrik di Indonesia yang dapat memberikan rekomendasi jelas bagi konsumen, serta memberikan kontribusi pada pengembangan strategi pemasaran dan kebijakan pemerintah terkait elektrifikasi kendaraan. Kata Kunci: Mobil Listrik, Rank Order Centroid, Weighted Product, Pembobotan, Pemilihan Kendaraan