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A New Framework for IT Governance Excellence Yulistiawan, Bambang Saras; Mulianingtyas, Rr Octanty; Widyastuti, Rifka; A , Galih Prakoso Rizky
International Journal of Enterprise Modelling Vol. 19 No. 3 (2025): September: Enterprise Modelling
Publisher : International Enterprise Integration Association

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Abstract

The rapid digital transformation requires an organization to have adaptive, integrated governance and management of information technology services (IT). However, two popular frameworks, COBIT and ITIL, have weaknesses when implemented separately. COBIT seems too normative and strategic, while ITIL is too operational and procedural; therefore, both of them fail to align the requirements between the strategic direction and information technology service execution. This study proposes the CITIGOV Model, an integrative framework that aligns the strengths of COBIT and ITIL in a model of modular and adaptive governance and information technology service. With three main domains, Strategic Governance, Service-Oriented Management, and Continuous Value Optimization, and seven elements of sustainable operations in IT governance. This study employs the Design Science Research method and has been validated through a literature review, theoretical analysis, and the mapping of modern digital organisation needs. The result of this study not only delivers theoretical contributions to IT framework integration, but also the practical implications as well as relevant guidance implementation and applicability in the context of public or private organisations. Keywords:
Immersive Experience in 3D Data Visualization with Virtual Reality Yulistiawan, Bambang Saras; Krisnanik, Erly; Puspita Dewi, Catur Nugrahaeni; Pinastika, I Wayan Rangga
Journal of Intelligent Decision Support System (IDSS) Vol 8 No 3 (2025): September: Intelligent Decision Support System (IDSS)
Publisher : Institute of Computer Science (IOCS)

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Abstract

Immersive experiences in 3D data visualization using Virtual Reality (VR) technology are increasingly important in the digital era with an ever-increasing volume of data. VR allows users to interact with data in three dimensions to improve understanding and analysis of complex information. Research shows that interactions in VR environments can speed up the identification of patterns and anomalies, as well as increase user understanding of data by up to 30% compared to traditional methods. This research aims to provide an alternative to the use of immersive technology with VR to provide immersive data visualization. The development of 3D data visualization prototypes using Oculus, Meta Quest 2, and Unity is expected to be an interactive platform for users. Despite the challenges related to ergonomics and comfort, the potential for VR in improving communication and data understanding is enormous. Systematic VR development methods, through planning, design, development, testing, and maintenance steps, are essential to ensure the application is effective and meets the needs of users.
A System dynamics quantitative model for enhancing e-government maturity in the indonesian education sector Yulistiawan, Bambang Saras; Widyastuti, Rifka; Mulianingtyas, Rr Octanty; A, Galih Prakoso Rizky; Sihotang, Hengki Tamando
International Journal of Basic and Applied Science Vol. 14 No. 2 (2025): Sep (In Progress)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/ijobas.v14i2.693

Abstract

This study develops a deterministic mathematical model integrated with system dynamics to measure key success factors driving e-government maturity in Indonesia’s education sector. Addressing the gap in previous research, which mainly relied on descriptive methods, the model quantitatively examines causal relationships among leadership commitment, budget support, digital infrastructure, human capital, service quality, and feedback mechanisms. The methodology involves three stages: (1) constructing a causal loop diagram based on theoretical and empirical insights, (2) converting these relationships into a linear system of equations normalized on a [0–1] scale, and (3) performing simulations and sensitivity analyses to evaluate policy scenarios. Simulation results indicate that even relatively high leadership commitment (K=0.75) only produces moderate maturity levels (M≈0.409). The greatest improvement occurs when feedback loops are reinforced and service quality investments are prioritized. Sensitivity analysis reveals the model is particularly responsive to changes in feedback effectiveness and service quality weighting, identifying these as critical leverage points for accelerating transformation. Under optimal conditions, maturity can increase from 0.41 to 0.48, reflecting a 7% gain over the baseline. The study contributes a replicable quantitative framework for evidence-based policymaking, while noting limitations in parameter assumptions and empirical calibration for future refinement.
PERANCANGAN SISTEM INFORMASI PENJUALAN PADA PT MUSRINDO Catur Nugrahaeni; Indriana, Intan Hesti; Yulistiawan, Bambang Saras
Jurnal Sistem Informasi dan Aplikasi (JSIA) Vol 1 No 1 (2023): Jurnal Sistem Informasi dan Aplikasi
Publisher : Fakultas Ilmu Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52958/jsia.v1i1.7592

Abstract

PT Musrindo, sebuah perusahaan di Indonesia, beroperasi dalam berbagai fokus bisnis seperti perdagangan, manufaktur, dan layanan. Perusahaan ini membeli barang dari produsen dan menjualnya kembali kepada konsumen. Untuk mendekati pelanggan, perusahaan menggunakan berbagai metode komunikasi dan membutuhkan website e-commerce sebagai media promosi dan katalog produk. Analisis dan perancangan website e-commerce dilakukan untuk memberikan kemudahan dalam menawarkan produk dan jasa serta memudahkan pembeli dalam melihat dan memesan produk. Diharapkan website ini dapat mengurangi beban promosi manual dan meningkatkan kenyamanan pembeli.
MEMPERKUAT KETAHANAN NASIONAL DENGAN PENINGKATAN LITERASI EKONOMI LITERASI DIGITAL MASYRAKAT MELALUI DIGITALISASI PRODUK UMKM Krisnanik, Erly; Zaidiah, Ati; Saras Yulistiawan, Bambang; Hesti Indriana, intan
Martabe : Jurnal Pengabdian Kepada Masyarakat Vol 7, No 11 (2024): MARTABE : JURNAL PENGABDIAN MASYARAKAT
Publisher : Universitas Muhammadiyah Tapanuli Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31604/jpm.v7i11.4944-4951

Abstract

Ketahanan nasional merupakan aspek krusial dalam menghadapi tantangan dan perubahan global, di mana peningkatan literasi ekonomi dan literasi digital masyarakat menjadi elemen penting. Digitalisasi produk UMKM menjadi solusi efektif untuk mendukung ketahanan nasional melalui peningkatan kemampuan ekonomi berbasis teknologi. Pengabdian ini bertujuan untuk meningkatkan literasi ekonomi dan digital pelaku UMKM di Kecamatan Baros, Serang, Banten, yang masih menghadapi berbagai kendala, seperti kurangnya pemahaman manfaat teknologi informasi, keterbatasan teknis, dan kekhawatiran terhadap investasi awal. Untuk mengatasi permasalahan ini, tim pengabdi memberikan pelatihan literasi digital pemanfaatan teknologi informasi, termasuk penggunaan Google Business untuk promosi produk dan alat studio foto box untuk menciptakan foto produk berkualitas tinggi. Metode yang digunakan adalah learning by doing dengan pendekatan pelatihan dan pendampingan berkelanjutan, melibatkan lima mahasiswa dari berbagai program studi untuk mendukung pelaksanaan kegiatan. Target luaran dari kegiatan adalah mendukung peningkatan penjualan produk UMKM, yang memberikan dampak positif pada penguatan ketahanan nasional melalui pemberdayaan ekonomi digital. Hasil dari kegiatan abdimas berupa rumah toko bagi UMKM menggunakan aplikasi google my business (GMB) untuk mempromosikan dan memasarkan produk.
Enhancing application design for integrated evaluation through user-centered prototyping with figma Tiana, Ade Hikma; Prasetyo, Rizky Tito; Yulistiawan, Bambang Saras; Masruriyah, Anis Fitri Nur
Jurnal Mandiri IT Vol. 14 No. 2 (2025): October: Computer Science and Field
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mandiri.v14i2.462

Abstract

This study developed an integrated evaluation application using a User-Centered Design (UCD) approach combined with user-centered prototyping via Figma, aiming to improve academic service management in educational institutions. The application focused on four main features: service request submission, complaint reporting, lecturer evaluation, and a knowledge base for self-service solutions. Requirements were gathered through questionnaires and interviews with students, lecturers, and faculty leaders to ensure the design met user needs. The prototype was iteratively refined based on quantitative and qualitative evaluations using Likert scale questionnaires. Results showed high user satisfaction with an average score of 4.41, indicating excellent usability, visual appeal, and feature relevance. Thematic analysis highlighted key themes of ease of use, interface consistency, and system security. The integrated UCD and Figma prototyping approach proved effective in producing an adaptive, interactive, and user-friendly application design that supports continuous improvement in academic services.
Pemanfaatan Teknologi Digital dalam Upaya Meningkatkan Daya Jual Produk UMKM Yulistiawan, Bambang Saras; Hananto, Bayu; PD, Catur Nugrahaeni; Handayani, Lusia
Jurnal Abmas Negeri (JAGRI) Vol. 5 No. 1 (2024): Volume 5 Nomor 1 Juni 2024
Publisher : Sarana Ilmu Indonesia (salnesia)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36590/jagri.v5i1.847

Abstract

Pengembangan UMKM di suatu daerah memiliki potensi besar untuk menggerakkan pertumbuhan ekonomi lokal, tantangan dalam hal pemasaran dan akses terhadap teknologi digital sering kali menghambat UMKM pesisir untuk bersaing secara efektif di pasar yang semakin kompetitif. Mengidentifikasi dan memahami kebutuhan khusus UMKM di daerah pesisir adalah langkah penting dalam merancang strategi pemasaran yang efektif. Setiap UMKM mungkin memiliki kebutuhan yang berbeda tergantung pada jenis produk, pasar target, dan karakteristik lokal. Hal tersebut juga dialami oleh kelompok UMKM Desa Pabean Udik Indramayu, kesulitan dalam pemasaran menjadi permasalahan kurangnya pemahaman manfaat digital menjadi suatu permasalahan. Tujuan dari kegiatan ini adalah untuk sosialisasi penggunaan media sosial untuk memasarkan produk UMKM, dengan meningkatkan pengenalan teknologi bagi masyarakat pelaku UMKM di desa tersebut. Metode yang digunakan adalah pelatihan pembuatan fanpage dan pembuatan konten media sosial serta penyuluhan konsep digital marketing kepada 7 kelompok UMKM yang hadir. Hasil dari kegiatan ini adalah para peserta berhasil memahami cara membuat fanpage bisnis di Facebook, merancang strategi pemasaran digital yang lebih efektif di berbagai platform media sosial, serta menciptakan konten pemasaran yang menarik dengan meningkatkan literasi digital. Kesimpulan dari kergiatan ini adalah Pengabdian masyarakat melalui pembuatan platform digital untuk Usaha Mikro Kecil dan Menengah (UMKM) adalah contoh konkret bagaimana teknologi digital dapat memberdayakan UMKM, memberi mereka alat yang diperlukan untuk bersaing di era ekonomi digital yang semakin penting.
Analisis dan Perancangan Aplikasi Fathforce Starter Kit Pro di PT. Inovasi Media Menggunakan Framework Laravel Niqotaini, Zatin; Yulistiawan, Bambang Saras; Gusti, Kharisma Wiati; Zaidiah, Ati; Yoga, Titan Parama
Jurnal Teknologi Sistem Informasi dan Aplikasi Vol. 7 No. 1 (2024): Jurnal Teknologi Sistem Informasi dan Aplikasi
Publisher : Program Studi Teknik Informatika Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32493/jtsi.v7i1.35656

Abstract

Today's technological advances are inseparable from the role of applications, which are software that combines certain functions and can be downloaded by users. Abundant app services are available in the Apple Store for iPhone and Play Store for Android. PT Inovasi Media, a Professional Website Development Services company, needs an application that can facilitate website development. Using Laravel's built-in Starter Framework, the company seeks to develop a Starter Framework specifically for website development, which is open source so that it can be accessed and modified by many people. The research stages involve Literature Study, Observation, Interviews, Data Collection, Design, Implementation, and Evaluation. Application design is done using UML (Unified Modelling Language) as well as user interface. Overall, the web app is open source, giving access and modification capabilities to anyone who needs it.
Developing the Adaptive Digital IT Governance Framework for Next-Generation IT Governance Yulistiawan, Bambang Saras; Widyastuti , Rifka; Mulianingtyas , RR Octanty; A, Galih Prakoso Rizky; Sihotang, Hengki Tamando
MATRIK : Jurnal Manajemen, Teknik Informatika dan Rekayasa Komputer Vol. 25 No. 1 (2025)
Publisher : Universitas Bumigora

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30812/matrik.v25i1.5628

Abstract

The increasing complexity of digital transformation requires an adaptive, measurable, and contextaware IT governance model. However, existing frameworks such as COBIT, ITIL, TOGAF, and ISO/IEC 38500 tend to be partial and prescriptive, failing to address strategic, operational, and innovative needs holistically. This study proposes the Adaptive Digital IT Governance Framework, anovel governance model synthesized from eleven leading IT frameworks and structured into three integrated domains: Govern, Manage, and Adapt. Employing a Design Science Research methodology, the model was developed through a systematic framework analysis, conceptual domain formulation, iterative implementation mapping, and the design of a maturity assessment instrument. The results demonstrate that the Adaptive Digital IT Governance Framework offers a modular, scalable, and value-driven governance solution suited for diverse organizational contexts. Theoretical contributions include extending the IT governance paradigm by integrating strategic alignment, agile governance, and digital sustainability. Practically, the framework provides actionable guidance for designing, assessing, and enhancing digital governance systems across sectors. Unlike previous cross-framework synthesis efforts, the Adaptive Digital IT Governance Framework explicitly introduces the Adapt domain, operationalizing governance agility, innovation capability, and sustainability measurement. This makes the Adaptive Digital IT Governance Framework the first modular, maturity-oriented framework that simultaneously integrates strategy, operations, and adaptability, positioning it as a next-generationmodel to support organizational resilience and sustainable digital transformation.