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Journal : commit communication

Information Technology Service Management with Cloud Computing Approach to Improve Administration System and Online Learning Performance Wilianto, Wilianto; Fitri, Iskandar
CommIT (Communication and Information Technology) Journal Vol 9, No 2 (2015): CommIT Vol. 9 No. 2 Tahun 2015
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/commit.v9i2.1655

Abstract

This work discusses the development of information technology service management using cloud computing approach to improve the performance of administration system and online learning at STMIK IBBI Medan, Indonesia. The network topology is modeled and simulated for system administration and online learning. The same network topology is developed in cloud computing using Amazon AWS architecture. The model is designed and modeled using Riverbed Academic Edition Modeler to obtain values of the parameters: delay, load, CPU utilization, and throughput. The simu- lation results are the following. For network topology 1, without cloud computing, the average delay is 54  ms, load 110 000 bits/s, CPU utilization 1.1%, and throughput 440  bits/s.  With  cloud  computing,  the  average  delay  is 45 ms,  load  2 800  bits/s,  CPU  utilization  0.03%,  and throughput 540 bits/s. For network topology 2, without cloud computing, the average delay is 39  ms, load 3 500 bits/s, CPU utilization 0.02%, and throughput database server 1 400 bits/s. With cloud computing, the average delay is 26 ms, load 5 400 bits/s, CPU utilization email server 0.0001%, FTP server 0.001%, HTTP server 0.0002%, throughput email server 85 bits/s, FTP    server 100 bits/sec, and HTTP server 95  bits/s.  Thus,  the  delay, the load, and the CPU utilization decrease; but,  the throughput increases. Information technology service management with cloud computing approach has better performance.
Co-Authors Abdul Aziz Abdullah, Mohammad Aldinugroho Abdullah, Syamsun Nahar Ade saputra Agus Iskandar Albaar Rubhasy Aldisa, Rima Tamara Alhadi, Alhadi Andrianingsih Ardiansyah, Aldi Aris Gunaryati, Aris Arundy, Vicky Agnes Azamta, Firnas Benrahman Burhani, Hanif Rahman Cahyadi, Iman Deny Hidayatullah Devita, Retno Dinul Akhiyar Efendi, Akmar Endah Tri Esti Handayani Ernawati Ernawati Fauziah Fauziah Fauziah, F Febri Hadi Finny Fitry Yani Furqaansyah, Yoga Gunadi Widi Nurcahyo Gunaryarti, Aris Gunaryati, Agus Haryono, Muklis Hasbulloh, Hasbulloh Herlan, Agus Humansyah, Hanggita Ahmad Iriandi, Aditya Nuryudha Irsandi, Johar Saputra Jayanti, Riza Dwi Khuzaifi, Ahmad Kristian, Mikhael Lesmana, Delles Mardia, Ahmad Muslih Mardiani, Eri Masparudin, Masparudin Muchlis, Muhammad Muttaqin Muhammad Khairul Muhammad Ridwan Muhammad, Fauzan Nehe, Kurniadin Novi Dian Nathasia Nurhayati Nurhayati Nurhayati, Nurhayati Oka Saputra Oktavia, Yolanda Nur Pangestu, Danang Aji Prayogi, Bayu Setyo Putra, Muhammad Aldi Aditia Putra, Wisnu Andika Rahman, Ben Rini Nuraini, Rini Rohadi, Chairil Sari Ningsih Sari Ningsih Shofi, Niam Sholihatih, Ira Diana Silfia Andini, Silfia Situmorang, Daud Sopiyan, Muhamad Sumarhadi, Sumarhadi Sumijan Sumijan Supriyanto Supriyanto Suryadi Suryadi Syafii, Muhammad Faiz Syafrika Deni Rizki, Syafrika Deni Syiamtoni, Eky Pambudi Takyudin, Takyudin Taslim, Denis Utomo, Budi Tri Wilianto Wilianto Yauma, Alfath Yudhi Setiawan Yuhandri Yuhandri, Yuhandri Zayana, Muhammad Rafiq Zikrullah, Alhadi Putra