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PENGARUH CONTENT, ACCURACY DAN TIMELINESS TERHADAPKEPUASAN NASABAH PADA BANK ACEH DI KUTACANE Riyan Baik; Desi Aramana; Sabitah
EKSPOLHUM Vol. 3 No. 1 (2026): Februari
Publisher : SUAN PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.67398/eksplolhum.v3i1.228

Abstract

This study aims to analyze the influence of Content, Accuracy, and Timeliness on customer satisfaction at Bank Aceh Syariah Kutacane Branch. This research employed a quantitative approach using a survey method involving 100 respondents selected through purposive sampling. The data were analyzed using multiple linear regression with statistical software. The results indicate that Content, Accuracy, and Timeliness simultaneously have a positive and significant effect on customer satisfaction. Partially, Content and Timeliness show a positive and significant effect, while Accuracy does not significantly influence customer satisfaction. The adjusted R square value of 0.341 indicates that 34.1% of customer satisfaction variation can be explained by the three independent variables, while the remaining percentage is influenced by other factors outside the research model. These findings confirm that the quality of information content and the timeliness of services are dominant determinants in enhancing customer satisfaction within technology-based banking systems. Therefore, improving content quality and system responsiveness should become strategic priorities in digital banking service development
ARTIFICIAL INTELLIGENCE (AI) BASED JOURNAL ARTICLE WRITING TRAINING FOR COMPUTER COURSE PARTICIPANTS AT LKP GUNA RAYADI ILMU BANDA ACEH Abdul Manan; Yusra Jamali; Saddam; Muhammad Yassir; Adnin AS; Evi Mauliza; Muhammad Falik Arsa; Agustizar; Said syaifullah; Saprijal; Riyan Maulana; Rahmat Arfan; Muridha Hasan; Sudarma JA; Deni Trianda Pitri; Lusi Tutur Mulia; Diah Eka Puspita; Sabitah; Roezaini Soefi; Yonoriadi
Jurnal Pengabdian Bangsa Vol 5 No 2 (2026): MARCH - AUGUST 2026 (Call for Papers)
Publisher : CV. Naskah Aceh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61992/jpb.v5i2.378

Abstract

The development of Artificial Intelligence ( AI) technology has provided new opportunities in the world of education , especially in supporting scientific writing activities . However , most computer course participants still have limitations in understanding journal article writing techniques that comply with scientific principles and the effective and ethical use of AI. This community service activity aims to improve the competence of computer course participants in writing AI - based journal articles at LKP Guna Rayadi Ilmu Banda Aceh. The method of implementing the activity includes the preparation stage , training implementation , direct practice , mentoring , and evaluation . The participants numbered 25 people from various educational backgrounds . The material provided included an introduction to AI in scientific writing , reference search techniques using Google Scholar, the use of ChatGPT for compiling article outlines , the use of Mendeley in reference management , and the ethics of using AI in academic writing . The results of the activity showed an increase in participants' understanding of the structure of journal articles and the use of AI as a writing aid . Eighty -eight percent of participants were able to draft simple scientific articles in journal format , while 92 % stated that the training was very beneficial in improving their academic skills . This activity demonstrates that the appropriate use of AI can improve the effectiveness and efficiency of the scientific article writing process .