Article Per Year (5 Year)
p-Index From 2021 - 2026
0.444
P-Index
This Author published in this journals
All Journal International Journal of Management, Economic, Business and Accounting Journal of Community Service (Abdisci)
Aceng Abdul Hamid
Sekolah Tinggi Ilmu Ekonomi Cirebon
Humanities Economics, Econometrics & Finance Social Sciences Other

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search

 1 
THE EFFECT OF COMPLAINT HANDLING, SERVICE FACILITIES AND SERVICE LOCATION ON CUSTOMER SATISFACTION AT PUBLIC HEALTH CENTERS Sri Rejeki; Aceng Abdul Hamid
International Journal of Management, Economic, Business and Accounting Vol. 2 No. 1 (2023): International Journal of Management, Economic, Business and Accounting (IJMEBA)
Publisher : PT. Berkah Digital Teknologi

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1113.96 KB) | DOI: 10.58468/ijmeba.v2i1.42

Abstract

Purpose of the study — This research is to find out and test the influence of complaint handling, service facilities and service location on customer satisfaction in Public Health Centers.Research method — Study this is study quantitative with Regression. Study this use approach quantitative for see connection causality from a number of influencing factor _ to Satisfaction Customer . Population in study this is Patients at the Kramat Public Health Center, Tegal Regency, Central Java Province, totaling 95 respondents. Data collected with questionnaire and study document, after that's the data in the validity test as well as reliability.Result— Research results show that Handling Complaints, Facilities Service, and Service Location take effect to Satisfaction Customer by simultaneous. From value data _ adjusted R Square of 0.533, this means by together effect of variable X 1 , X 2 , and X 3 is 53.3% against change Y or in other words influence variable free (Handling Complaints, Facilities Service , Service Location) to variable bound ( Satisfaction customers) by 53.3 % while the rest that is 46.7 % caused by other variables that do not enter researched in framework research .With thereby factor handler Complaints, Facilities Service , Service Location must Keep going maintained and if need more upgraded again . So that service to Public in accordance with what is expected by the government and society as user service service health.Conclusion— Based on results observation writer at health center District Kramat Tegal that from aspect handling complaint that is, the lack of clear information from officer health so that impact Public health center in Thing this no knowing what 's missing in To do Health services to society. Of the nine elements survey in questionnaire, that is, what is delivered to community / customer Public health center Kramat, District Tegal, there are element that gets highest SME score that is element cost affordable service. Meanwhile elements that are still many complain Public that is element Handling complaint.
ERADICATING MOSQUITOES THAT CAUSE DENGUE FEVER IN KEDUNGJAYA VILLAGE THROUGH FOGGING IN KEDUNGJAYA VILLAGE, KEDAWUNG SUB-DISTRICT, CIREBON DISTRICT Irawan Budi Utomo; Hartanto Halim; Ellin Herlina; Illa nuru Haidah; Aceng Abdul Hamid; Deviari D Soemarno; Vinny Meilinda Chandra; Assha Khomsiyah Dwiyani
Jurnal Abdisci Vol 2 No 11 (2025): Vol 2 No 11 Tahun 2025
Publisher : Ann Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62885/abdisci.v2i11.707

Abstract

Abstract Background. Dengue hemorrhagic fever (DHF) is an infectious disease caused by the dengue virus and transmitted through the bite of the Aedes aegypti mosquito. The spread of this disease can cause outbreaks in various regions, including Kedungjaya Village, Kedawung Subdistrict, Cirebon Regency. Aims. Effective handling of DHF requires continuous prevention efforts, one of which is through controlling the population of disease-causing mosquitoes. Methods. One method used to reduce mosquito populations is fogging or spraying insecticides. This study aims to analyze the effectiveness of fogging in eradicating mosquitoes that cause DHF in Kedungjaya Village. The method used was fogging, spraying insecticides on areas that become mosquito breeding grounds. Result. The results showed that fogging can significantly reduce mosquito populations, which in turn reduces the potential spread of DHF. To achieve optimal prevention, a comprehensive approach is needed, including educating the community on clean and healthy living behaviors and mosquito nest eradication efforts. Conclusion. This study is expected to contribute to DHF control efforts in the area and serve as a model for other regions facing similar problems. Implementation. Some suggestions that can be given to improve the effectiveness of DHF control in Kedungjaya Village
Co-Authors Assha Khomsiyah Dwiyani Deviari D Soemarno Ellin Herlina Hartanto Halim Illa nuru Haidah Irawan Budi Utomo Sri Rejeki Vinny Meilinda Chandra