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All Journal PHARMACON Kartika : Jurnal Ilmiah Farmasi Jurnal Lentera Farma
Widya Astuty Lolo
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Health Professions Immunology & microbiology Materials Science & Nanotechnology Medicine & Pharmacology Social Sciences

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ANALISIS TINGKAT KEPUASAN PASIEN PESERTA JAMINAN KESEHATAN NASIONAL TERHADAP PELAYANAN KEFARMASIAN DI PUSKESMAS PANIKI BAWAH KOTA MANADO Chelsi Stelin; Widya Astuty Lolo; Imam Jayanto
PHARMACON Vol. 11 No. 2 (2022): PHARMACON
Publisher : UNIVERSITAS SAM RATULANGI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35799/pha.11.2022.41736

Abstract

ABSTRACTPatient satisfaction is the result of health services received by each patient.  The better the service received by the patient, the greater the patient satisfaction. The purpose of this study was to determine satisfaction level of patients who are participating in the National Health Insurance on pharmaceutical services at Paniki Bawah Public Health Center, Manado City. This research was a descriptive study using a non-probability sampling method with a purposive sampling technique. The parameters used were the dimensions of tangible, reliability, responsiveness, assurance, and empathy. The study was conducted by distributing questionnaires to 283 respondents who met the inclusion and exclusion criteria.  The results of the study obtained an average patient satisfaction of (0.03), so it can be concluded that the satisfaction level of National Health Insurance patients at Paniki Bawah Public Health Center Manado City is in the positive range, which means that the patients are satisfied with the services provided. Keywords: Public Health Center, National Health Insurance, Satisfaction Level.  ABSTRAKKepuasan pasien adalah hasil dari pelayanan kesehatan yang diterima oleh setiap pasien. Semakin baik pelayanan yang diterima pasien, maka kepuasan pasien akan semakin besar. Penelitian ini bertujuan untuk mengetahui tingkat kepuasan pasien peserta Jaminan Kesehatan Nasional terhadap pelayanan kefarmasian di Puskesmas Paniki Bawah, Kota Manado. Jenis penelitian ini merupakan penelitian deskriptif, menggunakan metode non-probability sampling dengan Teknik purposive sampling. Parameter yang digunakan adalah dimensi sarana fisik, keandalan, daya tanggap, jaminan dan empati. Penelitian dilakukan dengan membagikan lembar kuesioner kepada 283 responden yang memenuhi kriteria inklusi dan eksklusi. Hasil penelitian diperoleh rata-rata kepuasan pasien sebesar (0,03) sehingga dapat disimpulkan bahwa tingkat kepuasan pasien peserta Jaminan Kesehatan Nasional di Puskesmas Paniki Bawah Kota Manado berada pada rentang positif yang artinya pasien puas dengan pelayanan yang diberikan. Kata Kunci: Puskesmas, Jaminan Kesehatan Nasional, Tingkat Kepuasan.
ANALISIS KESESUAIAN PENERAPAN STANDAR PELAYANAN KEFARMASIAN DI PUSKESMAS KABUPATEN MINAHASA UTARA Stacy Harry Tamawiwy; Widya Astuty Lolo; Imam Jayanto
PHARMACON Vol. 11 No. 2 (2022): PHARMACON
Publisher : UNIVERSITAS SAM RATULANGI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35799/pha.11.2022.41743

Abstract

ABSTRACT Pharmaceutical service standards have been regulated in the Regulation of the Minister of Health of the Republic of Indonesia Number 74 of 2016 concerning Pharmaceutical Service Standards at Public Health Center, but there are pharmaceutical service activities that have not been implemented, including destruction and withdrawal of drugs, monitoring of drug side effects, and drug therapy monitoring. This study aims to determine the percentage of compliance with the application of pharmaceutical standards at the Health Center of North Minahasa Regency based on the Regulation of the Minister of Health of the Republic of Indonesia Number 74 of 2016. This research is a descriptive type of research with a prospective and retrospective approach. The population in this study were all Public Health Centers in North Minahasa Regency and the sample in this study were Public Health Center located on Jalan Manado - Bitung as many as 4. Retrieval of data are through interviews, questionnaires, and observations. Based on the results of the study, the percentage of compliance with the application of pharmaceutical service standards with the Minister of Health Number 74 of 2016 is 72,14%. It can be concluded that the suitability of the application of pharmaceutical service standards at the Health Center of North Minahasa Regency is included in the sufficient category. Keyword: Public Health Center, Pharmaceutical Service Standards. ABSTRAK Standar pelayanan kefarmasian telah diatur dalam Peraturan Menteri Kesehatan Republik Indonesia Nomor 74 Tahun 2016 Tentang Standar Pelayanan Kefarnasian di Puskesmas, akan tetapi terdapat kegiatan pelayanan kefarmasian yang belum terlaksana, antara lain pemusnahan dan penarikan obat, monitoring efek samping obat, serta pemantauan terapi obat. Penelitian ini bertujuan untuk mengetahui persentase kesesuaian penerapan standar kefarmasian di Puskesmas Kabupaten Minahasa Utara berdasarkan Peraturan Menteri Kesehatan Republik Indonesia Nomor 74 Tahun 2016. Penelitian ini merupakan jenis penelitian deskriptif dengan pendekatan prospektif dan retrospektif. Populasi dalam penelitian ini yaitu seluruh Puskesmas di Kabupaten Minahasa Utara dan sampel dalam penelitian ini yaitu Puskesmas yang berada di Jalan Manado – Bitung sebanyak 4 Puskesmas. Pengambilan data melalui wawancara, kuesioner, dan observasi. Berdasarkan hasil penelitian, diperoleh persentase kesesuaian penerapan standar pelayanan kefarmasian dengan Permenkes Nomor 74 Tahun 2016 sebesar 72,14%. Dapat disimpulkan bahwa kesesuaiaan penerapan standar pelayanan kefarmasian di Puskesmas Kabupaten Minahasa Utara termasuk dalam kategori cukup. Kata Kunci: Puskesmas, Standar Pelayanan Kefarmasian
Implementasi Sistem Pengingat Minum Obat Berbasis Website untuk Meningkatkan Kepatuhan Pasien Hipertensi di Puskesmas Matani Yuni Shally Tombokan; Widya Astuty Lolo; Fridly Manawan
Jurnal Lentera Farma Vol. 5 No. 2 (2026): Jurnal Lentera Farma
Publisher : Yayasan Bina Lentera Insan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57207/10ehm066

Abstract

Hypertension is a major health problem at Matani Primary Health Center with a high number of patient visits. The Chronic Disease Management Program (Prolanis) has been implemented; however, monitoring patients' daily medication adherence at home remains suboptimal due to limited remote monitoring tools. This study aimed to determine the level of medication adherence among hypertensive Prolanis participants before and after the implementation of a web-based medication reminder system. A pre-experimental design with a one group pretest-posttest approach was used. The study was conducted at Matani Primary Health Center from February to March 2026. A total of 33 respondents were selected using purposive sampling with inclusion criteria of owning a smartphone. Data were collected using the MMAS-8 questionnaire and analyzed using the Wilcoxon Signed Rank Test. The results showed an increase in high adherence from 9.1% to 54.5% with p < 0.001. It can be concluded that the digital reminder system effectively improves medication adherence among hypertensive patients. Hipertensi merupakan masalah kesehatan utama di Puskesmas Matani dengan jumlah kunjungan yang tinggi. Program Pengelolaan Penyakit Kronis (Prolanis) telah berjalan, namun pemantauan kepatuhan minum obat harian peserta di rumah masih belum optimal karena keterbatasan alat monitoring jarak jauh. Penelitian ini bertujuan untuk mengetahui tingkat kepatuhan peserta Prolanis hipertensi sebelum dan sesudah implementasi sistem pengingat minum obat berbasis website. Penelitian menggunakan desain pre-experimental dengan rancangan one group pretest-posttest dan dilaksanakan di Puskesmas Matani pada Februari–Maret 2026. Sampel sebanyak 33 responden diperoleh melalui teknik purposive sampling dengan kriteria inklusi memiliki smartphone. Instrumen yang digunakan adalah kuesioner MMAS-8, dan analisis data menggunakan uji Wilcoxon Signed Rank Test. Hasil menunjukkan peningkatan kepatuhan kategori tinggi dari 9,1% menjadi 54,5% dengan nilai p < 0,001. Disimpulkan bahwa sistem pengingat berbasis digital efektif meningkatkan kepatuhan minum obat pasien hipertensi.
Hubungan Self-efficacy dalam Swamedikasi dengan Ketepatan Penggunaan Obat Analgesik Pada Mahasiswa Non-Kesehatan Fakultas MIPA Jelly Angelia; Weny Indayany Wiyono; Widya Astuty Lolo
Jurnal Lentera Farma Vol. 5 No. 2 (2026): Jurnal Lentera Farma
Publisher : Yayasan Bina Lentera Insan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57207/78mys897

Abstract

The use of analgesic medications in self-medication among non-health science students is still found to be inappropriate. One factor suspected to influence this behavior is self-efficacy, which is an individual’s belief in their ability to make treatment decisions; however, its role has not been extensively studied. This study aims to determine the relationship between self-efficacy in self-medication and the appropriateness of analgesic medication use among non-health science students in the Faculty of Mathematics and Natural Sciences. A quantitative cross-sectional design was employed. Data were collected using a questionnaire validated for both validity and reliability, administered to students meeting the inclusion criteria. Analysis utilized the Spearman Rank test. Results indicated a significance value of 0.821 and a correlation coefficient of 0.019, indicating a very weak positive direction. This suggests that an increase in self-efficacy tends to be followed by an increase in the appropriate use of analgesic medications; however, this relationship is not statistically significant. It is concluded that self-efficacy is not significantly associated with the appropriate use of analgesic medications among non-health science students in the Faculty of Mathematics and Natural Sciences.
Co-Authors Catalina Aurelia Jetty Makinggung Chelsi Stelin DEBY AFRIANI MPILA Elly Suoth Esther Karina Naomi Tandayu Fridly Manawan Gerald E. Rundengan Gerald Rundengan Imam Jayanto Jelly Angelia Jonathan C. Rumangkang Julianti Simei Sumolang Melanie Jenifer Togas Melianinsi Israel Nikita Thalia Ayu Jati Nur Azmi F. Taha Oke Juwita Lintogareng Senia Blessy Porayow Sri Sudewi Stacy Harry Tamawiwy Wahyu Bimantara Weny Indayany Wiyono Yuni Shally Tombokan