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All Journal Jurnal Ilmu Manajemen (JIM) AdBispreneur Almana : Jurnal Manajemen dan Bisnis Demandia : Jurnal Desain Komunikasi Visual, Manajemen Desain, dan Periklanan Jurnal Ilmiah Manajemen Kesatuan Quantitative Economics and Management Studies Inkubis: Jurnal Ekonomi dan Bisnis International Conference on Islamic Economic eJEBA
Yunizar Yunizar
Fakultas Ekonomi Dan Bisnis Universitas Padjadjaran
Arts Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Mathematics Social Sciences Other

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The Effect of Volunteer Management on Intention to Continue Serving as a Volunteer with Organizational Commitment as a Mediator Among Indonesian Red Cross (PMI) Volunteers Yolanda Agustianeta; Wa Ode Zusnita Muizu; Yunizar Yunizar
Almana : Jurnal Manajemen dan Bisnis Vol. 10 No. 1 (2026): April
Publisher : Bandung: Prodi Manajemen FE Universitas Langlangbuana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36555/almana.v10i1.2994

Abstract

Indonesia is a country with a high frequency of disaster occurrences. The role of humanitarian volunteers in disaster management activities was very important. However, managing volunteers remained a major challenge for non-profit organizations such as the Indonesian Red Cross (PMI). This study aimed to examine how volunteer management affected volunteers’ intention to continue, with organizational commitment as a mediating variable among PMI KSR volunteers in West Java. This study used a quantitative approach with an explanatory method. Data were collected through a questionnaire survey. The data were analyzed using Structural Equation Modeling (SEM). The results showed that volunteer management had a positive and significant effect on organizational commitment, while organizational commitment had a positive and significant effect on intention to continue as a volunteer. In contrast, volunteer management showed a negative direct effect on intention to continue as a volunteer. In addition, organizational commitment was proven to significantly mediate the relationship between volunteer management and intention to continue as a volunteer, indicating the presence of a competitive mediation effect. These findings emphasized the importance of strengthening organizational commitment as a key mechanism to enhance volunteer sustainability and improve the effectiveness of volunteer management practices in humanitarian organizations.
Co-Authors Alya Madani Sekarwangi Asep Mulyana Aufa Akmal Habibie Azwan Halim Shohibudu'a Dian Andriani Dina Sartika Fajar Ario Wicaksono Irpan Setiana Lingga Sundagumilar Abqari Monica Resta Lestari Muhammad Fajar Wahyudi Rahman Rita Komala Dewi Siti Hajar Komariah Sofi Maya Sari Wa Ode Zusnita Muizu Wa Ode Zusnita Muizu Yolanda Agustianeta