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All Journal Information Management For Educators And Professionals (IMBI) JURTEKSI Jurnal Sistim Informasi dan Teknologi Jurnal Manajemen Bisnis dan Kewirausahaan Tematik : Jurnal Teknologi Informasi Komunikasi SOCIAL : Jurnal Inovasi Pendidikan IPS Farmers: Journal of Community Services Jurnal Pengabdian Masyarakat Ilmu Komputer
Rika Apriani, Rika
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Agriculture, Biological Sciences & Forestry Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Social Sciences Other

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Tingkat Kepuasan Pasien RSIA Siti Hawa dalam Upaya Peningkatan Kualitas Pelayanan Menggunakan Metode Service Quality (SERVQUAL) Apriani, Rika; Nurcahyo, Gunadi Widi
Jurnal Sistim Informasi dan Teknologi 2021, Vol. 3, No. 3
Publisher : Rektorat Universitas Putra Indonesia YPTK Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37034/jsisfotek.v3i3.142

Abstract

Patient satisfaction is an important indicator in improving the quality of the hospital. RSIA Siti Hawa always tries to improve the quality of the hospital in order to provide excellent service to patients. One of the efforts made to improve the quality of the hospital is by knowing the level of patient satisfaction. The purpose of this study was to determine the extent of patient satisfaction with the Siti Hawa Hospital service so that it can assist management in evaluating and improving services to improve quality. This research was conducted using the Service Quality (SERVQUAL) method which has five dimensions, namely tangible (physical evidence), reliability (reliability), responsiveness (responsiveness), assurance (assurance) and empathy (empathy). This measurement is carried out to identify the patient's expectations and perceptions so that from the five dimensions of Service Quality, the overall service quality can be seen by looking at the value of the gap that occurs due to the mismatch between patient expectations and perceptions. The data processed in this study were questionnaire data from 30 respondents / patient. The result of this test is that the service quality of the five dimensions of service quality consisting of 14 question attributes has a positive gap value. The highest gap value is 0.47 in the 12th question attribute regarding politeness and friendliness of officers in providing services, and the lowest gap value is in the 6th attribute with a value of 0.27 regarding the timeliness of service schedules. Based on the dimensions, the order of the rank dimensions from the highest is empathy, assurance, responsiveness, tangible and reliability. Based on the results of this study, it can be concluded that the services provided by RSIA Siti Hawa to patients can be said to be good, and the results of these measurements can be used as an evaluation in improving the quality of hospital services.
Pengembangan Aplikasi E-UKM Berbasis Android Untuk Mendukung Era Digitalisasi Badan Eksekutif Mahasiswa Universitas Bina Insani Arifin, Rita Wahyuni; Apriani, Rika; Wicaksono, Harjunadi; Prameswara, Andhika; Nabila SO, Khairunisah; Romlah, Siti
TEMATIK Vol 10 No 1 (2023): Tematik : Jurnal Teknologi Informasi Komunikasi (e-Journal) - Juni 2023
Publisher : LPPM POLITEKNIK LP3I BANDUNG

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38204/tematik.v10i1.1344

Abstract

Abstract Student Activity Units (UKM) are student organizations where students with similar interests, hobbies, creativity, and orientations for extracurricular activities on campus gather. In the recruitment process of UKM members, it is currently conducted manually, where biodata forms are distributed to prospective members and collected by the UKM committee. The function of E-UKM BIU is to assist students and UKM committee members in facilitating the recruitment process of new members by utilizing E-UKM BIU. As it evolves, data from each UKM in Universitas Bina Insani is required. Additionally, there is also student data involved in the registration process, where the input data will be stored in a database and retrieved for the registration process conducted by the students. The software used in developing BIU E-UKM is Android Studio and Java, while the database utilizes SQLITE. Keywords: Android, Digitalization, Student Activity Unit (UKM), Prototype Abstrak Unit Kegiatan Mahasiswa (UKM) adalah organisasi kemahasiswaan tempat para mahasiswa yang memiliki minat, hobi, kreativitas, dan orientasi yang sama untuk kegiatan ekstrakurikuler di kampus berkumpul. UKM dalam proses rekrutmen anggota masih dilakukan secara manual dimana dengan menggunakan biodata yang dibagikan kepada calon anggota dan dikumpulkan kepada pengurus UKM. Fungsi E-UKM BIU adalah untuk membantu mahasiswa dan pengurus UKM dalam memfasilitasi proses rekrutmen anggota baru dengan memanfaatkan E-UKM BIU. Dalam perkembangannya dibutuhkan data dari setiap UKM yang ada di Universitas Bina Insani, selain itu juga terdapat data mahasiswa dalam proses pendaftaran dimana data input akan disimpan dalam database dan data tersebut akan diambil untuk proses pendaftaran yang dilakukan oleh mahasiswa. Perangkat lunak yang digunakan dalam pengembangan BIU E-UKM adalah Android Studio dan Java, sedangkan database menggunakan SQLITE. Kata Kunci : Android, Digitalisasi, Unit Kegiatan Mahasiswa, Prototipe
The effect of supply chain management practices based on enterprise resource planning systems on retail performance through competitive advantage Dwita, Febrisi; Sumardiono, Sumardiono; Apriani, Rika; Agustine, Leony; Rivaldo, Tri Luis
Jurnal Manajemen Bisnis dan Kewirausahaan Vol 7 No 6 (2023): Jurnal Manajemen Bisnis dan Kewirausahaan
Publisher : Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24912/jmbk.v7i6.26229

Abstract

The rapid growth of retailers has resulted in increasingly fierce business competition in the market for the sale of goods and services offered to achieve excellence. One of the best service strategies for introducing various innovations in enterprise resource planning is to capture consumer interest in using these services. This study aims to examine and analyze the relationship between supply chain management practices based on enterprise resource planning (ERP) systems and business performance through competitive advantages of companies. Retail Bekasi area. This study was done. The questionnaire for each variable was distributed as a representative question of all dimensions with a sample of 200 respondents. For data analysis, we use SEM using AMOS software. In the end, the following search results were obtained: SCM practices have a positive and significant impact on competitive advantage, hypothesis 1 is accepted; (2) ERP system has a positive and significant impact on competitive advantage, hypothesis 2 is accepted; (3) SCM practices have a positive and significant impact on company performance, hypothesis 3 is accepted; (4) ERP system has a positive and significant impact on business performance, hypothesis 4 is accepted; (5) Competitive advantage has a positive and significant impact on business performance, hypothesis 5 is accepted. Pesatnya pertumbuhan bisnis ritel menyebabkan persaingan bisnis di pasar penjualan barang dan jasa semakin ketat untuk mencapai keunggulan. Salah satu strategi layanan terbaik untuk memperkenalkan berbagai inovasi perencanaan sumber daya perusahaan adalah dengan menarik konsumen untuk menggunakan layanan tersebut. Penelitian ini bertujuan untuk menguji dan menganalisis hubungan antara praktik manajemen rantai pasok berbasis sistem Enterprise Resource Planning (ERP) dengan kinerja bisnis melalui keunggulan kompetitif bisnis ritel di wilayah Bekasi. Penelitian ini dilakukan dengan menggunakan kuesioner untuk setiap variabel yang disebarkan sebagai pertanyaan yang mewakili dimensi dengan jumlah sampel sebanyak 200 responden. Untuk analisis data digunakan SEM dengan menggunakan software AMOS. Pada akhirnya diperoleh hasil pencarian sebagai berikut: (1) Praktik SCM berpengaruh positif dan signifikan terhadap keunggulan bersaing, hipotesis 1 diterima; (2) Sistem ERP berpengaruh positif dan signifikan terhadap keunggulan bersaing, hipotesis 2 diterima; (3) Praktik SCM berpengaruh positif dan signifikan terhadap kinerja perusahaan, hipotesis 3 diterima; (4) Sistem ERP berpengaruh positif dan signifikan terhadap kinerja bisnis, hipotesis 4 diterima; (5) Keunggulan kompetitif berpengaruh positif dan signifikan terhadap kinerja perusahaan, hipotesis 5 diterima.
SOSIALISASI DAN EDUKASI CYBER CRIME UNTUK MENINGKATKAN KESADARAN KEAMANAN DIGITAL DAN CERDAS BERINTERNET BAGI SISWA Apriani, Rika; Sumardiono; Setiawan, Sigit; Sudarsono, Tico
Jurnal Pengabdian Masyarakat Ilmu Komputer Vol. 2 No. 2 (2025): Mei
Publisher : Yayasan Nuraini Ibrahim Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70248/jpmik.v2i2.2563

Abstract

Perkembangan teknologi digital yang pesat telah membawa dampak positif sekaligus risiko baru bagi pengguna internet, khususnya di kalangan siswa sekolah menengah. Minimnya pemahaman siswa terkait ancaman keamanan digital seperti cyber crime, phishing, cyber bullying, dan pencurian data pribadi menjadi perhatian utama dalam kegiatan Pengabdian kepada Masyarakat (PkM) ini. Kegiatan yang dilaksanakan di SMK Teknologi Nasional ini bertujuan untuk meningkatkan literasi keamanan digital serta membentuk perilaku bijak dalam berinternet. Metode pelaksanaan meliputi tahap persiapan, sosialisasi langsung, simulasi kasus, serta evaluasi melalui post-test dan survei kepuasan peserta. Hasil evaluasi menunjukkan adanya peningkatan pemahaman siswa terhadap risiko dunia maya dan langkah mitigasinya. Partisipasi aktif siswa dalam diskusi serta hasil post-test menunjukkan bahwa kegiatan ini efektif dalam meningkatkan kesadaran keamanan digital. Diharapkan kegiatan ini menjadi langkah awal dalam membentuk generasi muda yang lebih cerdas, kritis, dan bertanggung jawab dalam memanfaatkan teknologi digital.
DEVELOPMENT OF A WEB-BASED POINT OF SALE APPLICATION US-ING THE LARAVEL FRAMEWORK Apriani, Rika; Haerani, Reni; Nugroho, Praditya Adi; Farisi, Imam
JURTEKSI (Jurnal Teknologi dan Sistem Informasi) Vol 11, No 3 (2025): Juni 2025
Publisher : Universitas Royal

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33330/jurteksi.v11i3.3918

Abstract

The development of information technology encourages businesses to take over digital systems in business operations, even in the sales process. The Point of Sales (POS) system is the leading solution for recording transactions, managing stock, and creating sales reports efficiently. This study aims to develop a POS application based on a website and make it easier for administrators to manage sales transactions, making them faster and more efficient. This system is made with a structured Agile method, requirements, design, development, testing, deployment, and implementation, and the framework used is the Laravel framework. The test results show that the system is on track and that the efficiency of the transaction and reporting process can be increased. A web-based basis allows users to manage their business more easily in real time because this application is flexible and can be used on various devices.            Keywords: Point of Sales; Laravel; Agile Model;Websites
DEVELOPMENT OF A WEB-BASED POINT OF SALE APPLICATION US-ING THE LARAVEL FRAMEWORK Apriani, Rika; Haerani, Reni; Nugroho, Praditya Adi; Farisi, Imam
JURTEKSI (jurnal Teknologi dan Sistem Informasi) Vol. 11 No. 3 (2025): Juni 2025
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) STMIK Royal Kisaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33330/jurteksi.v11i3.3918

Abstract

Abstract: The development of information technology encourages businesses to take over digital systems in business operations, even in the sales process. The Point of Sales (POS) system is the leading solution for recording transactions, managing stock, and creating sales reports efficiently. This study aims to develop a POS application based on a website and make it easier for administrators to manage sales transactions, making them faster and more efficient. This system is made with a structured Agile Development method, requirements, design, development, testing, deployment, and implementation. The framework used is the Laravel framework, with system testing conducted using BlackBox. The test results show that the system is on track and that the efficiency of the transaction and reporting process can be increased. A web-based basis allows users to manage their business more easily in real time because this application is flexible and can be used on various devices.            Keywords: agile model;laravel;point of sales; websites  Abstrak: Pengembangan teknologi informasi mendorong bisnis untuk mengambil alih sistem digital dalam operasi bisnis, bahkan dalam proses penjualan. Sistem Point of Sales (POS) adalah solusi utama untuk merekam transaksi, mengelola stok dan membuat laporan penjualan secara efisien. Tujuan dari penelitian ini adalah untuk mengembangan aplikasi POS berdasarkan situs web dan memudahkan administrator dalam mengelola transaksi penjualan, membuatnya lebih cepat dan lebih efisien. Sistem ini dibuat dengan metode Agile Development yang terstruktur, requirement, design, development, testing, deployment, dan implementation serta kerangka kerja yang digunakan yaitu framework Laravel dengan pengujian sistem menggunakan Blackbox. Hasil pengujian menunjukkan bahwa sistem berada di jalur dan bahwa efisiensi proses transaksi dan pelaporan dapat meningkat. Dengan berbasis web memungkinkan pengguna untuk lebih mudah mengelola bisnisnya secara real time, karena aplikasi ini fleksibel melalui berbagai perangkat. Kata kunci: model agile;laravel;point of sales;website
UPAYA MENINGKATKAN PEMAHAMAN SISWA PADA MATA PELAJARAN PPKN MENGGUNAKAN PENDEKATAN TPACK DI MAN 1 LOMBOK TIMUR APRIANI, RIKA; MUSTARI, MOH.; HADI, SAMSUL; ZUBAIR, MUHAMMAD
SOCIAL : Jurnal Inovasi Pendidikan IPS Vol. 4 No. 3 (2024)
Publisher : Pusat Pengembangan Pendidikan dan Penelitian Indonesia (P4I)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51878/social.v4i3.3445

Abstract

This study examines how MAN 1 Lombok Timur teachers use the TPACK approach to help students better understand Civics material. This study used a descriptive research design and qualitative research methodology. Interviews, observations, and documentation were the methods used to collect data. Data reduction, data presentation, and conclusion drawing were the data analysis methods used. The research findings show that there is an increase in students' understanding of Civics subjects through the use of the TPACK approach, namely learning using technology and listening to podcasts about diction. Supporting factors are teacher competence and school infrastructure and inhibiting factors are limited access to technology, lack of teacher skills in TPACK, unsupportive curriculum, mismatch of technology with learning needs, lack of support and resources, and rapid changes in technology. ABSTRAKStudi ini meneliti bagaimana guru MAN 1 Lombok Timur menggunakan pendekatan TPACK untuk membantu siswa memahami materi PPKn dengan lebih baik. Penelitian ini menggunakan desain penelitian deskriptif dan metodologi penelitian kualitatif. Wawancara, observasi, dan dokumentasi adalah metode yang digunakan untuk mengumpulkan data. Reduksi data, penyajian data, dan penarikan kesimpulan adalah metode analisis data yang digunakan. Temuan penelitian menunjukkan bahwa terdapat peningkatan pemahaman siswa terhadap mata pelajaran PPKn melalui penggunaan pendekatan TPACK yaitu pembelajaran menggunakan teknologi dan mendengarkan podcast tentang diksi. Faktor pendukungnya yaitu kompetensi guru dan sarana prasarana sekolah serta faktor penghambat yaitu keterbatasan akses teknologi, kurangnya keterampilan guru dalam TPACK, kurikulum yang tidak mendukung, ketidaksesuaian teknologi dengan kebutuhan pembelajaran, kurangnya dukungan dan sumber daya, serta perubahan yang cepat dalam teknologi.
Media Pembelajaran Interaktif Simple Past Tense Siswa Kelas VII Pada SMP IT Arrahman Bekasi Ariawan, Abiyoga Naufal; Apriani, Rika
INFORMATION MANAGEMENT FOR EDUCATORS AND PROFESSIONALS : Journal of Information Management Vol 10 No 2 (2025): INFORMATION MANAGEMENT FOR EDUCATORS AND PROFESSIONALS (DES 2025)
Publisher : Penelitian dan Pengabdian Masyarakat Universitas Bina Insani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51211/imbi.v10i2.3805

Abstract

Salah satu mata pelajaran di SMP IT ARRAHMAN Bekasi adalah mata pelajaran Bahasa inggris. Sebagian siswa mengatakan bahwa bahasa inggris merupakan mata pelajaran yang cukup sulit untuk dipahami. Sistem pembelajaran bahasa inggris yang diterapkan oleh sekolah masih menggunakan metode konvensional, hal tersebut menjadi salah satu faktor penyebabnya siswa kesulitan dalam memahami materi simple past tense. Melihat permasalahan yang terjadi pada sekolah diperlukan sebuah media pembelajaran interaktif. Model pengembangan yang digunakan dalam penelitian adalah Multimedia Development Life Cycle (MDLC) yang dapat meliputi dalam beberapa bagian yaitu konsep (concept), perancangan (design), pengumpulan bahan (material collecting), pembuatan (assembly), pengujian (testing) dan distribusi. Hasil dari keluaran penelitian ini adalah membangun media pembelajaran interaktif Simple Past Tense siswa kelas VII pada SMP IT ARRAHMAN Bekasi. Hasil validasi kelayakan aplikasi yang telah diperoleh melalui hasil responden dengan rata-rata 84,8% serta dari segi ketertarikan 88%. Tentunya dengan adanya media pembelajaran diharapkan dapat membantu proses belajar agar efektif dan memudahkan siswa dalam memahami materi simple past tense.
Diversification of Chicken Meat-Based Products Through Training on Chicken Floss Production with Banana Blossom Fiber Addition for Strengthening Food Security in Cintaratu Village, Pangandaran Regency Wulansari, Asri; Mutaqin, Bambang Kholiq; Febrianto, Firman; Yuniarti, Endah; Apriani, Rika
Farmers : Journal of Community Services Vol 7, No 2 (2026): Farmers: Journal of Community Services
Publisher : Unpad Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/fjcs.v7i2.71912

Abstract

Food security in communities can be strengthened through the utilization of local food resources into innovative products with nutritional and economic value. This community service activity aimed to improve the knowledge and skills of PKK members in Cintaratu Village regarding the processing of chicken floss with added banana blossom fiber. The activity was conducted on July 16, 2026, at Universitas Padjadjaran Pangandaran Campus, Cintaratu Village, Pangandaran Regency, involving 39 participants from five hamlets. The methods included initial surveys and discussions, educational sessions, flyer distribution, product-making demonstrations, and evaluation through pre-test and post-test assessments. Data were analyzed descriptively and quantitatively to determine changes in participants’ knowledge. The evaluation results showed increased knowledge regarding chicken floss processing (71.48%), the utilization of banana blossom as an additional ingredient (104.05%), local food diversification based on banana blossom (78.26%), and the purpose of floss processing related to shelf life, nutritional value, and product market value (48.17%). Participants responded positively and considered the product potential as a supplementary food for integrated health posts (PMT Posyandu) and a household business opportunity. This activity contributed to improving local food utilization and supporting food security in Cintaratu Village. Further assistance in product development, packaging improvement, and marketing strategies is needed to ensure sustainable development as a community-based product.
Utilizing Banana Blossom in High-Fiber Chicken Nugget Production to Enhance Family Nutrition in Cintaratu, Pangandaran Yuniarti, Endah; Wulansari, Asri; Apriani, Rika; Mutaqin, Bambang Kholiq; Febrianto, Firman
Farmers : Journal of Community Services Vol 7, No 2 (2026): Farmers: Journal of Community Services
Publisher : Unpad Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/fjcs.v7i2.72031

Abstract

The Utilization of banana blossom in Cintaratu, Pangandaran remains sub-optimal, despite its abundance as a local food resource rich in dietary fiber and essential nutrients. Conversely, commercial nuggets, categorized as Ultra-Processed Food (UPF), are widely consumed despite lacking dietary fiber. This community service program aimed to enhance the knowledge and skills of residents in Cintaratu, particularly The PKK’s women group, in processing banana blossom into fiber-rich nuggets to support family nutrition. The methodology adopted a participatory action approach consisting of preparation (material drafting, formulation trial and partner coordination), training (nutrition education, demonstration, and hands-on practice), and evaluating using pre-test and post-test instruments across 10 assesment indicators. The evaluation results revealed a significant improvement in participants’ knowledge and technical skills. Prior to the training, responses were dominated both by “unknowledgeable” and “Moderately Knowledgeable” 44%. Post-training, unknowledgeable categories were completely eliminated, shifting predominantly to “Knowledgeable” (79%) and “Highly Knowledgeable” (16%). This program successfully transformed low-values local produce into a functional, fiber-rich food innovation, improved participants’ hygiene practices, and fostered local entrepreneurship potential in Cintaratu Village.
Co-Authors Agustine, Leony Ariawan, Abiyoga Naufal Asri Wulansari, Asri Dwita, Febrisi Endah Yuniarti, Endah Febrianto, Firman Gunadi Widi Nurcahyo Harjunadi Wicaksono, Harjunadi Imam Farisi Mega Fatimah Rosana Muhammad Zubair Mustari, Moh. Mutaqin, Bambang Kholiq Nabila SO, Khairunisah Nugroho, Praditya Adi Prameswara, Andhika Reni Haerani Rita Wahyuni Arifin, Rita Wahyuni Rivaldo, Tri Luis Samsul Hadi Siti Romlah Sudarsono, Tico Sumardiono Sumardiono Sumardiono, Sumardiono