Article Per Year (5 Year)
p-Index From 2021 - 2026
3.161
P-Index
This Author published in this journals
All Journal Sosiohumaniora Jurnal Aplikasi Bisnis dan Manajemen (JABM) E-Journal IMAGE Jurnal Akuntansi dan Ekonomika Almana : Jurnal Manajemen dan Bisnis Journal of Information System, Applied, Management, Accounting and Research Journal Of Management Science (JMAS) eCo-Buss International Journal of Finance Research International Journal of Community Service & Engagement International Journal of Marketing and Human Resource Research Operations Research: International Conference Series Transformasi Manageria: Journal of Islamic Education Management Jurnal Economica: Media Komunikasi ISEI Riau Journal of Public Representative and Society Provision Journal of Artificial Intelligence and Digital Business Jurnal Pengabdian Masyarakat dan Riset Pendidikan
Riyandi Nur Sumawidjaja
Universitas Indonesia Membangun (INABA), Bandung
Religion Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Social Sciences Other

Published : 21 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 21 Documents
Search

 1   2   3 
Pengaruh Engagement Rate, Kepuasan Pengunjung, dan Customer Experience Terhadap Minat Berkunjung di Museum Geologi Bandung: Penelitian Syawaliyah, Shafira Azkia; Sumawidjaja, Riyandi Nur; Mubarok, Dadan Abdul Aziz; Herlianawati, Erna
Jurnal Pengabdian Masyarakat dan Riset Pendidikan Vol. 4 No. 3 (2026): Jurnal Pengabdian Masyarakat dan Riset Pendidikan Volume 4 Nomor 3 (Januari 202
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jerkin.v4i3.4481

Abstract

The purpose of this study is to ascertain how visitors' intentions to visit the Geological Museum of Bandung are influenced by social media engagement rate, visitor satisfaction, and customer experience. The study is predicated on evolving post-pandemic tourist behavior, variable visitor numbers, and disparities in the efficacy of involvement across digital channels. People who have visited the museum were given questionnaires as part of a quantitative approach. Multiple linear regression, validity tests, reliability tests, and hypothesis testing were used to process the data. The findings show that visit intention is positively and significantly impacted by engagement rate, visitor satisfaction, and customer experience, both separately and collectively. In order to boost public interest, our findings highlight the significance of increasing visitor experiences, enhancing digital communication tactics, and improving service quality.
Co-Authors Adhitama, Prayoga Tri Admaja, Firma Agustin Dwi Andre Suryaningprang Budiantara, Jaka Perbawa Dadan Abdul Aziz Mubarok Dadan Abdul Aziz Mubarok Erna Herlinawati Fajrian, Fajar Febriyanti, Diah Gurawan Dayona Ismail Herlianawati, Erna Hermayani, Regitha Aulia Husni Abdullah Ismail, Gurawan Dayona Jerisna, Jimjim Juliana, Ditha Putri Luska Lusyana Sari Muzaki, Zahra Hasna Nugraha, Ivandanny Rama Chandra Jaya Rizkiya, A. Yusnika Safitri, Meilina Salsabila, Nabilah Senjaya, Eka Siddiq, Andhika Mochamad Sofiati, Nunung Ayu Sudarmadji, Harrys Supiyadi, Dedi SUSANTO, Putri Mulawarni Syawaliyah, Shafira Azkia Yoyo Sudaryo Yuningsih, Salsa Billa Putri Zulfiqar, Mochammad