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Journal : Babali Nursing Research

Creating a Healthy Workplace in a Private Hospital: A Focus on Nursing and Job Satisfaction Firmanda, Giovanni Iga; Wahyuningsih, Aries
Babali Nursing Research Vol. 6 No. 2 (2025): April
Publisher : Babali Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37363/bnr.2025.62441

Abstract

Introduction: A healthy working environment (HWE) is essential for nurse well-being, job satisfaction, and overall healthcare quality. However, in Indonesia, the conditions of the work environment and the implementation of professional nursing practices in private hospitals remain underexplored. This scoping review aims to identify, evaluate, and propose strategies for improving HWE in private hospitals. Method: A total of 14 studies met the inclusion criteria and were analyzed from ProQuest, NCBI, CINAHL, and SpringerLink from 2013 to 2023. Three major themes emerged: Organizational Support – Policies ensuring nurse welfare, workplace safety, and professional development significantly reduce burnout and enhance job satisfaction. Fair compensation, performance assessments, human resource fulfillment, and nurse engagement in decision-making contribute to a more sustainable work environment; Management and Teamwork – Effective communication, strong leadership, and collaboration are crucial in improving nurse performance and motivation. Hospitals that emphasize nurse-physician cooperation and conflict resolution report higher retention rates and improved patient outcomes; Individual Factors – Workplace relationships, personal resilience, and professional recognition directly affect nurses' mental well-being and job commitment. However, verbal harassment, workplace violence, seniority-based discrimination, and lack of engagement opportunities negatively impact nurse retention. Result: The findings confirm that a strong HWE enhances nurse satisfaction, retention, and patient care quality. Therefore, creating and maintaining a positive work environment requires joint efforts from hospital administrators, policymakers, and healthcare professionals. Conclusion: Future strategies should prioritize comprehensive assessments, communication skills training, ethical practice reinforcement, and continuous professional development to support nurse well-being and optimize healthcare services.
Beyond the Stigma: Leveraging Education and Empathy for Effective Tuberculosis Care Wahyuningsih, Aries; Probandari, Ari; Sumardiyono; I Wayan Gede Artawan Putra; Firmanda, Giovanni Iga
Babali Nursing Research Vol. 6 No. 3 (2025): July
Publisher : Babali Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37363/bnr.2025.63485

Abstract

Introduction: Tuberculosis (TB) remains a major global health issue, with stigma continuing to hinder effective prevention, diagnosis, and treatment. Stigma can discourage patients from seeking care, adhering to treatment, and engaging with healthcare providers. This systematic review aims to identify stigma-related issues in TB and explore practical strategies to reduce stigma.Methods: A scoping literature search was conducted for studies published between 2012 and 2024  using ProQuest, PubMed, and ScienceDirect databases. Articles were selected based on predefined inclusion and exclusion criteria, and the review followed the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) guidelines. The Joanna Briggs Institute (JBI) methodology was used for critical appraisal and synthesis.Results: A total of 15 articles were included in the final analysis. The findings indicate that key strategies to reduce TB stigma include health education to correct misconceptions, promoting empathy, and non-discriminatory attitudes among healthcare providers. Educational interventions raise awareness and dispel myths, while empathetic care fosters trust and reduces negative perceptions. Cultural understanding enhances communication and patient engagement. Despite these efforts, TB-related stigma remains pervasive and continues to be a barrier to effective care.Conclusion: The review concludes that current interventions are insufficient and that sustained, targeted strategies focusing on education, empathy, and cultural competence are essential to reduce stigma and improve TB outcomes. A long-term commitment to these approaches is critical to advancing TB control efforts globally.
The Nurses' Role in Management Complaint Wahyuningsih, Aries; Firmanda, Giovanni Iga; Pratiwi, Wahyu Nur; Margaretta, Sheylla Septina
Babali Nursing Research Vol. 5 No. 3 (2024): July
Publisher : Babali Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37363/bnr.2024.53392

Abstract

Background: As primary caregivers, nurses ensure patient safety and quality health services by effectively managing patient complaints. Proper handling of these complaints is crucial for providing effective treatment. Develop management and understanding of handling patient complaints efficiently by providing a systematic framework and identifying effective communication techniques to deal with patient complaints effectively. Methods: ProQuest, Ebsco, Science Direct, and Elsevier were the literature sources examined between 2013 and 2023. Results: Nursing managers should enhance nurses' communication skills to improve patient care and complaint management. Studies indicate that targeted training in communication significantly boosts nurses' effectiveness and patient satisfaction.Conclusion: Implementing training programs, regular assessments, and ongoing support will improve patient outcomes and more effective complaint handling.