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Journal : Jurnal Ilmiah Sistem Informasi dan Ilmu Komputer

Perancangan Sistem Informasi Booking Driver Berbasis Website pada Newman Bali Tour Menggunakan Metode Prototype I Gede Prana Yoga; Ni Made Satvika Iswari; I Nyoman Purnama
Jurnal ilmiah Sistem Informasi dan Ilmu Komputer Vol. 5 No. 3 (2025): November: Jurnal ilmiah Sistem Informasi dan Ilmu Komputer
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/juisik.v5i3.1584

Abstract

Newman Bali Tour, a community of freelance drivers in Bali, faces conventional operational challenges such as irregular passenger distribution, uncertain driver availability, and a lack of price transparency. To address these issues, this research aims to design a website-based ordering information system to improve operational effectiveness and efficiency. This system will integrate features for automatic and equitable passenger distribution based on driver availability, as well as clear price transparency. The prototype method is used in the system design, encompassing the stages of: communication (interviews), quick planning (gathering interview results and necessary data), quick design (designing UML diagrams), prototype construction, and delivery and feedback (system testing using the System Usability Scale/SUS). System testing on 20 respondents yielded an average SUS score of 78, which falls into the "Good" category, Grade C, and is considered Acceptable. The results of this research are expected to provide guidance for developers in building a better system for Newman Bali Tour.
Perancangan Sistem Booking Salon Berbasis Web pada Salon Ratih Langit I Putu Eka Indrayana; Ni Made Satvika Iswari; I Nyoman Purnama
Jurnal ilmiah Sistem Informasi dan Ilmu Komputer Vol. 5 No. 3 (2025): November: Jurnal ilmiah Sistem Informasi dan Ilmu Komputer
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/juisik.v5i3.1590

Abstract

The beauty service industry is experiencing digital transformation as consumer demand for convenience increases. Salon Ratih Langit, a beauty salon in Bali, still uses manual methods for booking and managing appointments, resulting in inefficiencies such as scheduling conflicts and disorganized transactions. This study aims to design a web-based booking system to streamline the reservation process and improve customer experience. Using the Software Development Life Cycle (SDLC) with a prototyping approach, the system was designed through iterative feedback from users. The system allows customers to register, choose services, schedule appointments, and make payments online, while providing admins with tools to manage bookings. The design includes UML diagrams, ERD, and interactive interfaces using Figma. Usability testing was conducted using the System Usability Scale (SUS), yielding a score of 73.33, which falls under the “Good” category. The system is expected to enhance efficiency and customer satisfaction while reducing human errors in booking processes.