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EFEKTIVITAS PEMBENTUKAN UNIT PENGADUAN PELAYANAN PUBLIK (STUDI DESKRIPTIF PADA RUMAH SAKIT ANUTAPURA PALU) Fajarwati, Indah
Katalogis Vol 5, No 4 (2017)
Publisher : Katalogis

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Abstract

This study was to find out how the implementation of the public service complaints unit at Anutapura General Hospital Palu and what constraints existing in that public service complaints unit. The types of data used in this study were primary and secondary data. The data collection was done by means of observations, interviews, documentations and triangulations. Informants were determined by using purposive sampling technique. The data analysis technique used in this study was qualitative data analysis model. The theory used was Campbell theory, consisting of 5 (five) aspects: program success, targeting success, satisfaction with program, input and output level, and comprehensive achievement to the goals. Based on the results of research conducted, it could be concluded that the effectiveness of the public service complaints unit establishment had not been maximal. First: the success of the public service complaints unit establishment at Anutapura General Hospital Palu was marked by the increasing number of complaints received, but there were some obstacles faced by the management of the complaints unit. Second; the targeting success of the public complaints unit establishment was marked by the increasing number of people complaints from various circles on public services that were not considered to be in accordance with the standards. However, there were still many complaints received repeatedly. Third: satisfactions with the public service complaints unit establishment were good because the complaints unit had been running in accordance with the standard operating procedures so that the complaints unit functioned effectively but still needed more good understandings from the Hospital officers. Fourth: the input and output level had been reached because the complaints were followed by quick follow-up complaints resolutions, but there were still many officers of the Hospital who did not understand the purposes of the complaints unit. Fifth: comprehensive achievement to the goals of the entire process above was materialized in accordance with the goals of the public service complaints unit improving the quality of service.
Pengaruh Komunikasi Interpersonal Guru Terhadap Keaktifan Belajar Peserta Didik Pada Mata Pelajaran Pendidikan Agama Islam Fajarwati, Indah; Syahid, Akhmad; Surani, Surani; Wahab, Abdul
Education and Learning Journal Vol 2, No 2 (2021): July
Publisher : Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33096/eljour.v2i2.95

Abstract

This study aims to determine the interpersonal communication of PAI teachers at SMA Negeri 8 Makassar. The learning activity of PAI students at SMA Negeri 8 Makassar, as well as the influence of teacher interpersonal communication on the learning activities of PAI students at SMA Negeri 8 Makassar by using quantitative descriptive types. And the data analysis method is simple linear regression with SPSS 25 program and the frequency percentage formula. The total population is 864 students, while the sample taken by the author is a random sample of 10% of the population, namely 86 respondents. Interpersonal communication of PAI teachers based on the perceptions of students, the total average of interpersonal communication of PAI teachers is 39.16, which means that the interpersonal communication of PAI teachers is in the high category and the learning activity of PAI students in SMA. Negeri 8 Makassar is a total of 64 questionnaires. ,35 means that based on the perceptions of students, active learning. PAI students are in the high category. The results of the analysis using simple linear analysis in the SPSS program show a simple regression formula which is known that the learning activity of students is influenced by 1,269 points of teacher interpersonal communication plus a constant value of 18,631. The other 3% is influenced by other variables.
PENINGKATAN HASIL BELAJAR MATA PELAJARAN IPAS MENGGUNAKAN PEMBELAJARAN PBL SISWA KELAS V SDN 11 PALEMBANG Fadilah, Fadilah; Ningsih, Eka Ristia; Yonada, Fitria; Juwita, Indah Ratna; Safitri, Laili; Jannah, Miftahul; Sofia, Sofia; Fajarwati, Indah
Primary Education Journals (Jurnal Ke-SD-An) Vol 5 No 2 (2025): JULI 2025
Publisher : Universitas Islam Raden Rahmat Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36636/primed.v5i2.5372

Abstract

Penelitian ini adalah penelitian tindakan kelas yang dilakukan untuk mengtahui penggunaan modelpembelajaran Problem Based Learning (PBL) dapat meningkatkan hasil belajar siswa pada mata pelajaran IPAS kelasV.C SD Negeri 113 Palembang. Jenis penelitian yang digunakan adalah penelitian tindakan kelas dengan tiga siklus.Teknik pengumpulan data yang digunakan yaitu tes hasil belajar materi melihat karena cahaya mendengar karena bunyi.Berdasarkan hasil penelitian, diperoleh pada siklus I ketuntasan klasikal sebesar 43,75% kemudian pada siklus IIketuntasan klasikalnya sedikit meningkat menjadi 65,625% dan pada siklus III mengalami peningkatan sebesar 90,625%.Peningkatan hasil belajar yang terjadi antara siklus I dan siklus II adalah 21,875%, kemudian peningkatan yang terjadipada siklus II dan siklus III adalah 25%. Sehingga dapat disimpulkan bahwa penggunaan model pembelajaran problembased learning pada materi melihat karena cahaya mendengar karena bunyi dapat meningkatkan hasil belajar siswa kelasV.C SD Negeri 113 Palembang.
Gambier for Diabetes: Comparison of the Antidiabetic Potency between Two Types of Extracts from Uncaria gambir (W. Hunter) Roxb. Fajarwati, Indah; Solihin, Dedy Duryadi; Wresdiyati, Tutik
Jurnal Kefarmasian Indonesia VOLUME 14, NUMBER 1, FEBRUARY 2024
Publisher : Pusat Penelitian dan Pengembangan Biomedis dan Teknologi Dasar Kesehatan

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Abstract

Gambier is a dry extract obtained from both the leaves and twigs of the Uncaria gambir. It is an agricultural product produced by the local community through traditionally unique methods. The main objective of this study was to evaluate the antidiabetic potency of gambier. The study used two types of gambier, namely traditional aqueous gambier (TAG) from traditional extraction and maceration ethanol gambier (MEG) from maceration extraction. The phytochemical compound, alpha-glucosidase inhibition, and antioxidant activity were analyzed. Moreover, in vivo hypoglycemia activity study was carried out. The results showed that both TAG and MEG contained flavonoids, tannin, and triterpenoids, while saponins were detected in TAG and steroids in MEG only. Both TAG and MEG also contained quercetin and catechin which were higher in the TAG compared to the MEG. The DPPH scavenging activities of the TAG and MEG, measured in IC50 values, were 15.40 ± 0.21 μg/ml and 12.25 ± 0.04 μg/ml, respectively. The IC50 values of the alpha-glucosidase inhibition of TAG and MEG were 35.84 ± 1.75 μg/ml and 83.14 ± 1.26 μg/ml, respectively. The best hypoglycemic activity was observed in the TAG group. The group given TAG and high glucose had lower blood glucose (127 mg/dl) compared to the group only given high glucose (178 mg/dl). These results indicated that TAG had a better potential for antidiabetic activities compared to MEG, and it can be proposed for further investigations as a potential antidiabetic agent.