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All Journal Jurnal Komputer Teknologi Informasi Sistem Komputer (JUKTISI) Jurnal Teknologi dan Manajemen Industri Terapan JUSTIFY : Jurnal Sistem Informasi Ibrahimy Journal Of Computer Science And Technology "JAMASTIKA" Jurnal Mahasiswa Teknik Informatika Gudang Jurnal Multidisiplin Ilmu Jurnal Riset Teknik Komputer Jurnal Riset Sistem Informasi Merkurius: Jurnal Riset Sistem Informasi dan Teknik Informatika
A. Hamdani
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Religion Aerospace Engineering Arts Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Engineering Industrial & Manufacturing Engineering Public Health Social Sciences Other

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Journal : Jurnal Riset Sistem Informasi

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SISTEM INFORMASI PENGADUAN MASYARAKAT BERBASIS WEBSITE DI DESA PAGARBATU Fadhilah, Leni; A. Hamdani; Helyatin Nisyak
Jurnal Riset Sistem Informasi Vol. 2 No. 1 (2025): Januari : Jurnal Riset Sistem Informasi
Publisher : CV. Denasya Smart Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69714/s896fk61

Abstract

Advancements in information technology have provided opportunities for village governments to enhance the quality of community services, particularly in managing complaints.. This research discusses a website-based community complaint information system implemented in Pagarbatu Village, Saronggi Sub-district, Sumenep District. The system is designed to replace the conventional method of utilizing a physical complaint box, which is considered less effective in handling community reports. Using the waterfall system development model, this research produced a web-based platform that allows people to submit complaints quickly and easily. The system also provides features for village officials to manage reports in a structured and transparent manner. The results show that the implementation of a web-based complaint information system can improve the efficiency and accountability of public services.
SISTEM INFORMASI PEMBUATAN SURAT KETERANGAN TIDAK MAMPU BERBASIS WEBSITE Ifan Prasetyariansyah; Muqtadir, Faidhul; A. Hamdani
Jurnal Riset Sistem Informasi Vol. 2 No. 3 (2025): Juli : Jurnal Riset Sistem Informasi
Publisher : CV. Denasya Smart Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69714/6xd2p497

Abstract

The purpose of this study is to develop and build an online information system for making a Certificate of Inability to Pay (SKTM) to overcome the problem of manual service procedures in Bercak Village. The approach used in building this system is the waterfall model which includes the stages of needs analysis, design, implementation, testing, and maintenance. Data collection is carried out through observation, interviews, literature reviews, and documentation. Through this system, the community can apply for SKTM online, making it easier for administrators to verify and village heads to issue SKTM. In addition, WhatsApp is also used to send notifications when the letter has been completed. The results of the blackbox test show that each feature runs as expected. This method is believed to be able to improve the accuracy, efficiency, and transparency of village administration services.
Co-Authors Abd. Ghofur Abdul Gofur ABDUS SAMAD Adi Susanto Adiman, Muhammad Fauzen Ahmad Muhlis Ananda Amalia Putri As’ad Alwi Shihab Didhita, Safna Dinda Riski Priska Wati Fadhilah, Leni HASAN BASORI Hidayat, Zainullah Ifan Prasetyariansyah Irma Yunita Lazim, Farihin Lukman Fakih Lidimilah Luluk Nuril Mukarromah M. Fazlur Rahman Assauqi Miftahul Horri Moh Rivki Arifurrohman Mohammad Nailul Fahmi Muhammad Wahyu Pratama Muqtadir, Faidhul Nadzirotul Fithriyah Nur Khoirul Mubin Reza Atreji Rizaldy Bagus Faiz Kusuma Saleh, Taufik Setyo Agung Wahyudi Sunardi Sunardi Syarif Aminul Khoiri Zainal Mu’en