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All Journal Jurnal Layanan Masyarakat (Journal of Public Service) Jurnal Ilmiah Wahana Pendidikan Communicator Sphere Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Dina Septiani
Unknown Affiliation
Religion Agriculture, Biological Sciences & Forestry Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Social Sciences Other

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Branding Kota DKI Jakarta Sebagai Kota Kreatif Bidang Sastra Adenna Hendy Cassie Putri; Gustaf Wijaya; Santi Isnaini; Dina Septiani
Jurnal Ilmiah Wahana Pendidikan Vol 9 No 14 (2023): Jurnal Ilmiah Wahana Pendidikan
Publisher : Peneliti.net

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.8153461

Abstract

The city of Jakarta officially became the City of Literature, and the city officially became a member of the UNESCO Creative Cities Networks. The decision to locate in Jakarta was also influenced by a number of factors. One of them is the city of Jakarta, which fosters new talent in the creation of literary works such as books or novels. Presented in new and different genres and styles to pique the interest of today's young people in reading. This study is a Content Analysis study, which is a systematic technique for assessing message content and processing communications, or a tool for observing and analyzing open communication behavior from selected communicators. Based on the findings, it is possible to conclude that city branding is one method of promoting Jakarta as a literacy city, by constructing and offering services and infrastructure such as literacy parks for the public.
Pengaruh e-WOM Terhadap Niat Pembelian Kain Tenun NTT Nadia Saryta Panta; Gustaf Wijaya; Santi Isnaini; Dina Septiani
Jurnal Ilmiah Wahana Pendidikan Vol 9 No 17 (2023): Jurnal Ilmiah Wahana Pendidikan
Publisher : Peneliti.net

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.8316112

Abstract

Ethnic Weaving is one of the traditional fabrics that has a very high cultural value. Indeed, woven cloth is not as popular as batik, but the beauty and cultural philosophy contained in woven cloth is not inferior to batik. Although not as popular as batik, Ethnic Weaving has its own uniqueness. The uniqueness of Ikat lies in the manufacturing process. To make beautiful woven cloth, woven craftsmen need months. This is because the tools used for weaving are still manual. Electronic word of mouth (eWOM) can be defined as positive or negative statements made by potential, actual, or former customers about a product or company that are made available to a wide range of people and institutions via the internet. The aim of this study was to identify the Influence of Electronic Word of Mouth on the purchase intention of NTT Ethnic Weaving. The research methodology used is in the form of content analysis, by looking at the effect of e-WOM on the purchase intention of NTT Ethnic Weaving. This research focuses on the purchase intention of NTT Ethnic Weaving. The results of the study show that e-WOM has a positive influence on purchasing intentions of NTT Ethnic Weaving.
COMMUNICATION SKILLS TRAINING FOR HEALTH WORKERS TO IMPROVE SERVICES OF PUBLIC HEALTH CENTER AT SIDOARJO Saptyasari, Andria; Titik Puji Rahayu; Ratih Puspa; Santi Isnaeni; Suko Widodo; Dina Septiani; Rani Sukma Ayu Suteja; Mytha Eliva Veritasia; Intan Fitranisa; Yuyun W. I. Surya; Angga Prawadika Aji; Irfan Wahyudi; Rachmah Ida; Yayan Sakti Suryandaru; Liestianingsih D
Jurnal Layanan Masyarakat (Journal of Public Services) Vol. 9 No. 1 (2025): JURNAL LAYANAN MASYARAKAT
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/.v9i1.2025.095-106

Abstract

The effective communication is crucial for providing good service at the Community Health Center (Puskesmas). One major issue that can lead to patient dissatisfaction is the communication skills of health workers. When these workers struggle to communicate well, patients may feel poorly served and find it hard to understand their health conditions and care instructions. To address this problem, the Communication Department of FISIP UNAIR organized a training called "Communication Skills Training for Health Workers to Improve Puskesmas Services at the Sidoarjo Regency." The aim of the training was to minimize communication errors between doctors and patients and enhance the community’s view of services at the Puskesmas. The training included various sessions for health workers. They had the chance to share their thoughts, understand patient backgrounds, and practice listening skills. They also learned how to use facial expressions, gestures, and polite language when communicating with patients through role-play exercises. The results of the training were positive. Participants could explain the material through role-play and improved their active listening skills. They managed their facial expressions, gestures, and voice tone better, and applied polite communication with patients from different backgrounds. A final survey showed a 25% increase in communication skills, improving from 55% to 80%. In summary, the community service team concluded that the training was well received and effectively implemented by participants at their health centers.
Pemetaan Teori Teknokapitalisme: Systematic Literature Review Bilga Ayu Permatasari, Delmarrich; Dina Septiani
Communicator Sphere Vol. 5 No. 1 (2025): June 2025
Publisher : Universitas Bhayangkara Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55397/cps.v5i1.131

Abstract

Studi ini bertujuan memetakan perkembangan teoritis Teknokapitalisme sebagai bentuk evolusi kapitalisme yang ditandai dengan dominasi teknologi, data, dan inovasi dalam menciptakan nilai ekonomi. Menggunakan metode Systematic Literature Review berbasis protocol PRISMA, studi ini menganalisis 9 sumber literature utama yang dipilih dari 149 referensi awal, dengan kriteria relevansi teori, akses terbuka, dan keutuhan bahasan. Hasil studi menunjukkan bahwa Teknokapitalime berkembang melalui empat fase utama: kapitalisme industry, peralihan menuju kapitalisme berbasis teknologi, pengaruh neoliberalisme, hingga dominasi global perusahaan teknologi. teori ini juga menunjukkakn dampak social seperti alienasi digital, ketimpangan structural, dan konsolidasi kekuasaan di tangan elite teknologi. kesimpulannya, alih-alih menjadi alat pembebasan, teknologi dalam kerangka Teknokapitalime justru memperparah ketidaksetaraan dan mereduksi control individu atas hidupnya. studi ini menegaskan pentingnya pendekatan kritis dalam memahami relasi kuasa antara teknologi, modal, dan masyarakat global saat ini.
Menggali Potensi Lokal Kota Melalui Pengembangan UMKM Kampung Semanggi Surabaya Agizca Aurel Syerinatasya; Dina Septiani
Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Vol. 6 No. 5 (2024): Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/alkharaj.v6i5.1889

Abstract

Creative industries are industries that rely on the skills, creativity and talents of individuals to generate employment and prosperity. The government has launched the concept of "Creative Economy Indonesia" which is oriented towards creativity and cultural heritage. The culinary industry is the largest subsector in Indonesia's creative industry with a contribution of 41.69% to the national GDP. In the midst of the pandemic, the culinary industry grew positively by 2.95%, showing its resilience. The rapid growth of the culinary industry is characterized by the emergence of many culinary MSMEs. Surabaya is a culinary-rich city with many culinary MSMEs that support the local economy. One of Surabaya's culinary specialties is pecel semanggi. In Semanggi Village, there are many MSMEs made from clover raw materials. The problem faced is the lack of marketing and utilization of local potential and synergy with government programs. Although Semanggi Village is still considered less capable in utilizing local potential, both facilities and synergies with government programs, local MSMEs have made various efforts to market processed clover products, such as through the creation of websites and sales on social media platforms. The development of Kampung Semanggi has been very rapid in terms of products that are increasingly diverse and reach all circles, increasingly modern ways of marketing products by utilizing technology, and the existence of a website that can increase sales of clover products.
Co-Authors Adenna Hendy Cassie Putri Agizca Aurel Syerinatasya Angga Prawadika Aji Bilga Ayu Permatasari, Delmarrich Gustaf Wijaya Intan Fitranisa Irfan Wahyudi Liestianingsih D Mytha Eliva Veritasia Nadia Saryta Panta Rachmah Ida Rahayu, Titik Puji Rani Sukma Ayu Suteja Ratih Puspa Santi Isnaeni Santi Isnaini Saptyasari, Andria Suryandaru, Yayan Sakti Widodo, Suko Yuyun W. I. Surya