Article Per Year (5 Year)
p-Index From 2020 - 2025
1.066
P-Index
This Author published in this journals
All Journal Ultimacomm: Jurnal Ilmu Komunikasi Jurnal Riset Komunikasi Jurnal Layanan Masyarakat (Journal of Public Service)
Intan Fitranisa
Departemen Komunikasi FISIP Universitas Airlangga
Humanities Decision Sciences, Operations Research & Management Environmental Science Languange, Linguistic, Communication & Media Social Sciences Other

Published : 6 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 6 Documents
Search

 1 
GOVERNMANET PUBLIC RELATIONS IN FACING POLITICAL YEAR: TRAINING FOR LOCAL GOVERNMENT OF MAGETAN Rani Sukma Ayu Suteja; Titik Puji Rahayu; Irfan Wahyudi; Suko Widodo; Dina Septiani; Santi Isnaini; Intan Fitranisa; Ratih Puspa
Jurnal Layanan Masyarakat (Journal of Public Services) Vol. 8 No. 2 (2024): JURNAL LAYANAN MASYARAKAT
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/jlm.v8i2.2024.247-256

Abstract

The issues faced by Indonesia in the 2019 elections are likely to reemerge in the 2024 elections. In the 2019 elections, digital media became a highly effective tool for disseminating information related to politics and governance. Unfortunately, not all information available on digital media was accurate. Social media, in particular, saw a lot of misinformation and the spread of fake news (hoaxes). This led to a negative perception of the government among the public, which consequently influenced the opinions and political participation of Indonesian society. Therefore, a transformation is needed to support the formation of a positive government image. One of the strategies is maximizing government public relations. On August 8, 2023, the Communication Department at the Faculty of Social and Political Sciences, Universitas Airlangga, held a community service activity on the topic of government public relations training in Magetan Regency to address the political year. The main target of this activity was government officials in Bulukerto Subdistrict, Magetan District, Magetan Regency. The implementation mechanism consisted of three stages. In the initial stage, the community service team conducted surveys and coordinated with local government officials to gain a detailed understanding. During this stage, the Communication Department observed the involvement and performance of government public relations to obtain an initial overview of the strategies or designs used for the training. Subsequently, it was decided that the activity would be conducted through seminars and workshops covering topics such as public speaking, digital government, corporate social responsibility, and government public relations. After the activity, an evaluation was conducted to measure its success. It is hoped that this activity can serve as a foundation for improving the function of government public relations in addressing the political year and can be a supportive factor in ensuring the success of the 2024 elections.
Exclusive Inclusivity on The Disabled Individuals in Beauty Product Ads: A Case Study of Pond’s Indonesia Campaign “Wajahmu Kekuatanmu” Fitranisa, Intan; Veritasia, Mytha Eliva
Ultimacomm: Jurnal Ilmu Komunikasi Vol 16 No 1 (2024): Regular issue
Publisher : Universitas Multimedia Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31937/ultimacomm.v16i1.3772

Abstract

This paper attempts to investigate the meaning of inclusivity in Pond’s Indonesia Ads: “Wajahmu Kekuatanmu” which features Greesella Adhalia, member of Indonesian Pop Group JKT48 and disability influencer Kirana Salsabila. Using discourse analysis, this paper concludes that instead of promoting disability and inclusivity, Pond’s Indonesia: “Wajahmu Kekuatanmu” asserts that to exist and be able to empower others, one must embrace the social standard of ideal beauty and eliminate their “disabled-ness”. Inclusivity is therefore reduced to the symbolic annihilation of a certain register of an individual, in this case Kirana’s deaf and speech impairment, as the campaign exclusively suggests it does not matter what she lacks, her face is a significant mark of opportunity and hope. As a result, rather than her disability that others might find empowering, it is that glistening and flawless face which people, especially young girls, inspire and aspire to possess. Keywords: Ads, Beauty Products, Disability, Inclusivity, Social Equality
Perubahan Konsentrasi Kepemilikan Media PT Jawa Pos Holding Amilia, Dinda Lisna; Fitranisa, Intan
Jurnal Riset Komunikasi (JURKOM) Vol. 8 No. 1 (2025): February 2025
Publisher : Asosiasi Pendidikan Tinggi Ilmu Komuniasi (ASPIKOM) Wilayah Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38194/jurkom.v8i1.979

Abstract

PT Jawa Pos Holding is a major media company with a network across various provinces in Indonesia. In 2017, a conflict among shareholders led to Dahlan Iskan, the chairman, leaving the company. This situation impacted PT Jawa Pos Holding’s media landscape. This research explores the aftermath of Dahlan Iskan’s separation from the company. Using a qualitative approach with a case study method, it reveals a shift in media ownership concentration at PT Jawa Pos Holding, marked by the transfer of several media outlets to Dahlan Iskan’s Disway Daily. The need for Dahlan Iskan, still a reader magnet, drove this transfer, which occurred without significant conflict due to the fluid and non-structural patron - client relationship between PT Jawa Pos Holding and its media followers.
COMMUNICATION SKILLS TRAINING FOR HEALTH WORKERS TO IMPROVE SERVICES OF PUBLIC HEALTH CENTER AT SIDOARJO Saptyasari, Andria; Titik Puji Rahayu; Ratih Puspa; Santi Isnaeni; Suko Widodo; Dina Septiani; Rani Sukma Ayu Suteja; Mytha Eliva Veritasia; Intan Fitranisa; Yuyun W. I. Surya; Angga Prawadika Aji; Irfan Wahyudi; Rachmah Ida; Yayan Sakti Suryandaru; Liestianingsih D
Jurnal Layanan Masyarakat (Journal of Public Services) Vol. 9 No. 1 (2025): JURNAL LAYANAN MASYARAKAT
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/.v9i1.2025.095-106

Abstract

The effective communication is crucial for providing good service at the Community Health Center (Puskesmas). One major issue that can lead to patient dissatisfaction is the communication skills of health workers. When these workers struggle to communicate well, patients may feel poorly served and find it hard to understand their health conditions and care instructions. To address this problem, the Communication Department of FISIP UNAIR organized a training called "Communication Skills Training for Health Workers to Improve Puskesmas Services at the Sidoarjo Regency." The aim of the training was to minimize communication errors between doctors and patients and enhance the community’s view of services at the Puskesmas. The training included various sessions for health workers. They had the chance to share their thoughts, understand patient backgrounds, and practice listening skills. They also learned how to use facial expressions, gestures, and polite language when communicating with patients through role-play exercises. The results of the training were positive. Participants could explain the material through role-play and improved their active listening skills. They managed their facial expressions, gestures, and voice tone better, and applied polite communication with patients from different backgrounds. A final survey showed a 25% increase in communication skills, improving from 55% to 80%. In summary, the community service team concluded that the training was well received and effectively implemented by participants at their health centers.
BARRIERS TO IMPLEMENTING ETHICS AND COURTESY IN HEALTHCARE COMMUNICATION AT SIDOARJO COMMUNITY HEALTH CENTERS Susilo, Zora Calista; Fitranisa, Intan; Ahmad Abduh Haris Hikam; Angelita Theresia Rumondang Limbong; Arief Rifqi Slamet Zuhdi; Lesmana, Aurelya; Ghaida Tsurayya Haq; ⁠Ierica Regitha Syahira Maharanti; Michael Gery Wicaksono; Rahma Mareta Kartika Putri; Satriyani Dewi Astuti
Jurnal Layanan Masyarakat (Journal of Public Services) Vol. 9 No. 1 (2025): JURNAL LAYANAN MASYARAKAT
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/.v9i1.2025.107-119

Abstract

Healthcare providers at community health centers frequently interact with patients and their families from diverse backgrounds. This diversity presents distinct challenges, particularly when communicating about the healthcare services offered by the centers while maintaining ethical standards and courtesy toward both patients and their families. This study, therefore, aims to explore the barriers to implementing ethics and courtesy in healthcare communication following specialized communication training, particularly within Sidoarjo’s community health centers. The communication training was a full-day event organized by the Department of Communication at Universitas Airlangga and included ten representatives from various community health centers across Sidoarjo as participants. Following the training, participants received five days of supervised practice in health communication at their respective centers, concluding with questionnaire responses and in-depth interviews to assess obstacles to implementing ethics and courtesy in healthcare communication. The study findings indicate that factors such as negative perceptions, limited openness, and inadequate emotional support significantly hinder the implementation of ethical and courteous communication within healthcare services in Sidoarjo.
Exclusive Inclusivity on The Disabled Individuals in Beauty Product Ads: A Case Study of Pond's Indonesia Campaign "Wajahmu Kekuatanmu” Fitranisa, Intan; Veritasia, Mytha Eliva
ULTIMA Comm Vol 16 No 1 (2024): Regular issue
Publisher : Universitas Multimedia Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31937/ultimacomm.v16i1.3772

Abstract

This paper attempts to investigate the meaning of inclusivity in Pond's Indonesia Ads: "Wajahmu Kekuatanmu” which features Greesella Adhalia, member of Indonesian Pop Group JKT48 and disability influencer Kirana Salsabila. Using discourse analysis, this paper concludes that instead of promoting disability and inclusivity, Pond's Indonesia: "Wajahmu Kekuatanmu” asserts that to exist and be able to empower others, one must embrace the social standard of ideal beauty and eliminate their "disabled-ness”. Inclusivity is therefore reduced to the symbolic annihilation of a certain register of an individual, in this case Kirana's deaf and speech impairment, as the campaign exclusively suggests it does not matter what she lacks, her face is a significant mark of opportunity and hope. As a result, rather than her disability that others might find empowering, it is that glistening and flawless face which people, especially young girls, inspire and aspire to possess. Keywords: Ads, Beauty Products, Disability, Inclusivity, Social Equality
Co-Authors Ahmad Abduh Haris Hikam Amilia, Dinda Lisna Angelita Theresia Rumondang Limbong Angga Prawadika Aji Arief Rifqi Slamet Zuhdi Dina Septiani Dina Septiani Ghaida Tsurayya Haq Irfan Wahyudi Irfan Wahyudi Isnaini, Santi Lesmana, Aurelya Liestianingsih D Michael Gery Wicaksono Mytha Eliva Veritasia Rachmah Ida Rahayu, Titik Puji Rahma Mareta Kartika Putri Rani Sukma Ayu Suteja Ratih Puspa Ratih Puspa Santi Isnaeni Saptyasari, Andria Satriyani Dewi Astuti Suko Widodo Suryandaru, Yayan Sakti Susilo, Zora Calista Widodo, Suko Yuyun W. I. Surya ⁠Ierica Regitha Syahira Maharanti