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Danny D. S. Mukuan
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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PENGARUH MOTIVASI TERHADAP PENINGKATAN PRESTASI KERJA PEGAWAI PADA DINAS PENDAPATAN DAERAH KOTA MANADO Mohamad Arif Umacina; Sonny G. Kaparang; Danny D. S. Mukuan
JURNAL ADMINISTRASI BISNIS Vol. 4 No. 012 (2015): JURNAL ADMINISTRASI BISNIS
Publisher : Universitas Sam Ratulangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35797/jab.v4.i012.%p

Abstract

Abstract.The purpose of this study was to determine how much influence the motivation onemployee performance. This study uses a quantitative approach by means ofcorrelation and regression analysis. Data collected by using simple randomsampling technique with 49 respondents employees Dinas Pendapatan Daerah in Manado City. The resultsshowed that motivation to have a relationship with job performance but at a lowcategory, but motivation significant effect on employee job performance. Toincrease the motivation of employees, it is necessary to encourage the trainingthat they improve performance.Keywords:Motivation, Job Performance, Employee
ANALISIS ECONOMIC VALUE ADDED (EVA) PADA PT BANK NEGARA INDONESIA TBK Jilly Karamoy; Dolina L. Tampi; Danny D. S. Mukuan
JURNAL ADMINISTRASI BISNIS Vol. 4 No. 2 (2016): JURNAL ADMINISTRASI BISNIS
Publisher : Universitas Sam Ratulangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35797/jab.v4.i2.%p

Abstract

Abstract: The purpose of this research is to analyze and determine the financial performance of PT Bank Negara Indonesia Tbk, that are reviewed with economic value added method. Based on the results of research and discussion, can be concluded that PT Bank Negara Indonesia Tbk succeeded in creating a positive economic value added for the company Rp.1,487,357 (in Million Rupiah) in 2013, Rp.2,237,350 (in millions of rupiah) in 2014, and Rp.2,360,665 (in millions Rupiah) in 2015. The management have been working according to the wishes of shareholders, so the shareholders can entrust their investment to the company.Keywords: Economic Value Added
ANALISIS ECONOMIC VALUE ADDED (EVA) PADA PT BANK NEGARA INDONESIA TBK Jilly Karamoy; Dolina L. Tampi; Danny D. S. Mukuan
JURNAL ADMINISTRASI BISNIS Vol. 4 No. 2 (2016): JURNAL ADMINISTRASI BISNIS
Publisher : Universitas Sam Ratulangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35797/jab.v4.i2.%p

Abstract

Abstract: The purpose of this research is to analyze and determine the financial performance of PT Bank Negara Indonesia Tbk, that are reviewed with economic value added method. Based on the results of research and discussion, can be concluded that PT Bank Negara Indonesia Tbk succeeded in creating a positive economic value added for the company Rp.1,487,357 (in Million Rupiah) in 2013, Rp.2,237,350 (in millions of rupiah) in 2014, and Rp.2,360,665 (in millions Rupiah) in 2015. The management have been working according to the wishes of shareholders, so the shareholders can entrust their investment to the company.Keywords: Economic Value Added
ANALISIS PROFITABILITAS PATA PT. PEGADAIAN (PERSERO) KANWIL V MANADO NATALIA PONTOH; FRENDY A. O. PELLENG; DANNY D. S. MUKUAN
JURNAL ADMINISTRASI BISNIS Vol. 4 No. 4 (2016): Jurnal Administrasi Bisnis
Publisher : Universitas Sam Ratulangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35797/jab.v4.i4.%p

Abstract

Absrtact. This research has been conducted in order to collect information on the financial statements from 2014 until 2015 that the balance sheet and income statement at PT. Pawnshop (Persero) Regional Office V Manado in Manado in July 2016. This study uses the theoretical basis of the theory of financial management regarding profitability ratio analysis of the financial statements, analytical tools used in this study Gross Profit Margin, Net Profit Margin, Return on Investment and return on Equity. Based on the analysis shows that the Gross Profit Margin PT. Pawnshop (Persero) Regional Office V Manado in Manado decreased from 2014 to 2015, judging from the Net Profit Margin for three years beginning in 2014 until 2015 has decreased. Then Return on Equity and Return On Investment achieved during the year 2014 to 2015, the results showed the same percentage, which decreased in 2015. The results of this study indicate that the ratio of profitability in the financial statements. Pawnshop (Persero) Regional Office V Manado in Manado yet stable and efficient enough to run the company's daily operations.Based on the formulation of the problem of the study "How big is the analysis of the profitability ratios in the financial statements. Pawnshop (Persero) Regional Office V Manado "then deduced that Profitability Ratios very big impact on the financial statements. Pawnshop (Persero) Regional Office V Manado as we can understand the company's financial situation. Keywords: Profitability Ratios, Financial Reports
ANALISIS PROFITABILITAS PATA PT. PEGADAIAN (PERSERO) KANWIL V MANADO NATALIA PONTOH; FRENDY A. O. PELLENG; DANNY D. S. MUKUAN
JURNAL ADMINISTRASI BISNIS Vol. 4 No. 4 (2016): Jurnal Administrasi Bisnis
Publisher : Universitas Sam Ratulangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35797/jab.v4.i4.%p

Abstract

Absrtact. This research has been conducted in order to collect information on the financial statements from 2014 until 2015 that the balance sheet and income statement at PT. Pawnshop (Persero) Regional Office V Manado in Manado in July 2016. This study uses the theoretical basis of the theory of financial management regarding profitability ratio analysis of the financial statements, analytical tools used in this study Gross Profit Margin, Net Profit Margin, Return on Investment and return on Equity. Based on the analysis shows that the Gross Profit Margin PT. Pawnshop (Persero) Regional Office V Manado in Manado decreased from 2014 to 2015, judging from the Net Profit Margin for three years beginning in 2014 until 2015 has decreased. Then Return on Equity and Return On Investment achieved during the year 2014 to 2015, the results showed the same percentage, which decreased in 2015. The results of this study indicate that the ratio of profitability in the financial statements. Pawnshop (Persero) Regional Office V Manado in Manado yet stable and efficient enough to run the company's daily operations.Based on the formulation of the problem of the study "How big is the analysis of the profitability ratios in the financial statements. Pawnshop (Persero) Regional Office V Manado "then deduced that Profitability Ratios very big impact on the financial statements. Pawnshop (Persero) Regional Office V Manado as we can understand the company's financial situation. Keywords: Profitability Ratios, Financial Reports
Role of Freight Forwarder In Import Export Business At PT.Jasa Trans Samudera Sulut VINNITA LALOMA; Johny R. E. Tampi; Danny D. S. Mukuan
JURNAL ADMINISTRASI BISNIS VOL 5. NO 005 (2017): JURNAL ADMINISTRASI BISNIS UNSRAT
Publisher : Universitas Sam Ratulangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35797/jab.v0.i0.%p

Abstract

Background This study was conducted at PT. Trans Samudera Sulut Service isone of the companies engaged in the service of the expedition which is usually calledfreight forwarder that serves the freight forwarder services in the form of cargo bothdomestically and abroad. The purpose of this research is to know how the role offreight forwarder in the implementation of import export business. The method ofresearch used in this study is using data analysis that takes place along with datacollection, such as data reduction, presentation and verification. In this research,Freight forwarder is a business entity that aims to provide services for all activitiesrequired for the implementation of the delivery, transport and receipt of goods byusing multimodal transport either by land, sea or air. The role of freight forwarder inthe import export business is the role in the consolidation of cargo, as the carrier, inthe documentation, in the packaging, in insurance. Result of this research then therole of freight forwarder in the implementation of import export business has beendone well although there may still be a few obstacles arises when import exportactivities take place as in the case of incompatibility between documents withchecked goods, weather factor effects and shipping facilities that have not used owncompanies such as aircraft and ships. Therefore, companies should pay more attentionto the roles of freight forwarders available at the time of export import. PT. TransSamudera Sulut Services also contribute in providing services to assist someentrepreneurs from North Sulawesi who use their services to facilitate the delivery ofgoods either outside or outside the country.Keywords: Role of Freight Forwarder, Export and Import
Pengaruh Kualitas Pelayanan Terhadap Loyalitas Pelanggan Pada Klinik Esther House of Beauty Manado Endah Irjayanti; Johny R. E. Tampi; Danny D. S. Mukuan
JURNAL ADMINISTRASI BISNIS Vol. 6 No. 002 (2018): JURNAL ADMINISTRASI BISNIS
Publisher : Universitas Sam Ratulangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35797/jab.v6.i002.%p

Abstract

The purpose of this research to find determine wheter quality of service that reliability, responsiveness, assurance, emphaty, and tangibles influential throught of customer loyalty in Esther House of Beauty Manado.This type of research is quantitative research with descirptive approach. The population of this research in Esther House of Beauty Manado customers, with 60 respondents. The result of this simultaneous showed that the impact of reliability, responsiveness, assurance, emphaty, tangibles takes controlled of customer loyalty in Esther House of Beauty Manado is 84,5%. Whereas, variable tangibles uninfluenced simultaneously throught loyalty in Esther House of Beauty. Whereas, the result of this research showed that the partial tangibles  has no influence though customer loyalty in Esther House of Beauty Manado. And the quality variable of service that mostly influence is responsiveness.
Analisis Pengendalian Kualitas Mutu Produk Sebelum Eksport Dengan Mengunakan Metode Six Sigma Pada PT. Nichindo Manado Suisan Baguna Tenny; Lucky F. Tamengkel; Danny D. S. Mukuan
JURNAL ADMINISTRASI BISNIS Vol. 6 No. 004 (2018): JURNAL ADMINISTRASI BISNIS
Publisher : Universitas Sam Ratulangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35797/jab.v6.i004.28-35

Abstract

PT. Nichindo Manado Suisan is a foreign private export company engaged in food products. PT produces various products that are produced are katsuobuhi products, and hanakatsuo derivatives, itokezuri made from skipjack fish, this research aims to find out how to control and what factors cause defective products. According to Gaspersz (2005: 310) six sigma is a vision of improvingquality towards a target of 3.4 failures per million opportunities for every transaction of goods and product services, in the research in January and April 2018 found 10234 kg defective products from 80797 kg production. there is a further research conducted using the Six Sigma method which is a structured methodology to reduce process variation while reducing product defects sothat improvements are expected in the products produced with the aim of Analyzing quality control before export by PT. nichindo manado suisan and Knowing what factors cause quality to be less good by using rare DMAIC Six Sigma is Define, Measure, Analyze, Improve, Control. In the define phase, you know what kind of defects in production are packaging. Then in the measure phasethrough the Pareto diagram it can be the most dominant damage. Then in the analyze stage there are some root causes of the problem, among others are the lack of supervision from the company, and the lack of employee skills, so that in the improve phase there will be some quality improvement proposals, and stage of control The company must continue to make recommendations for continuous improvement of controls so that the number of defects can continue to decrease, based on the results of data collection, analysis and discussion caused by a less skilled workforce, therefore the company must carry out strict supervision.Keywords: Quality control before export, employee skills
Pengaruh Brand Image Terhadap Keputusan Pembelian Handphone Samsung Android di Gerai IT Center Manado Viani A. L. Mandagi; John A. F. Kalangi; Danny D. S. Mukuan
JURNAL ADMINISTRASI BISNIS Vol. 6 No. 004 (2018): JURNAL ADMINISTRASI BISNIS
Publisher : Universitas Sam Ratulangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35797/jab.v6.i004.54-61

Abstract

The development of the current global era increasingly leads to tough competition especially for the company. Currently the Brand Image is important in any company where the company has its own brand image that aims to launch sales in pursuit of profit. According to Surachman (2018), the brand image of some of the brands that can be identified but cannot be pronounced, such as special symbols, design, colours, or costumer perception of a product or service represented by its brand. The purpose of this research is to find out how big the influence of Brand Image towards the purchase of a Samsung Android phone at the outlet IT Centre in Manado. The population in this study i.e. the consumer Mobile Samsung Android IT Centre outlets in Manado. The samples used this study is as much as 100 respondents, using linear regression and correlation analysis. In the calculation in this study, researchers using SPSS software version 21, which could indicate whether there is a correlation between the two variables and how much influence Brand Image against a purchasing decision. Based on the results of the study i.e. the result value of R is the relation between meaning 0.348 brand image against the decision of the buyer is low. The value R square (coefficients determinative) 0.121. That value indicates that the decision of the buyer on the outlets IT Centre in Manado was 12.1% in influence by Samsung's brand image, while the 87.9% in influence by other variables in the meticulous in this research. From the result of this research the brand has positive influents’ on purchasing decisions but the level of influence is very low, because the company must continue to increase its brand image.Keywords: Brand Image, Purchase Decision
Analisis Strategi Bauran Pemasaran Berdasarkan Posisi Siklus Hidup Produk Smartphone Samsung di Kota Manado Stacy V. Mamentu; Johny R. E. Tampi; Danny D. S. Mukuan
JURNAL ADMINISTRASI BISNIS Vol. 7 No. 001 (2018): JURNAL ADMINISTRASI BISNIS
Publisher : Universitas Sam Ratulangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35797/jab.v7.i001.15-23

Abstract

All companies either companies that produce goods or services want to always exist in the market in order to gain market share and of course to make a profit. Like living things undergo a life cycle which is a process from the beginning of living things are born, grow and develop, mature, and then die, so does a product. Therefore, we must plan the right strategy in managing or managing the business that we run. The purpose of this study is to determine the position of Samsung products in Manado City, in accordance with the product life cycle, and Samsung smartphone marketing mix strategy in Manado City based on the position of the product life cycle, and Samsung smartphone marketing mix strategy in Manado City is in accordance with the marketing mix strategy theory based on the product life cycle position. The product life cycle (PLC) graphically describes the sales history of a product or product class since it was first introduced to the market until it was withdrawn from the market (Tjiptono, 2015: 435). This study uses descriptive research with a quantitative approach with the data analysis method used is the Polli and Cook method and uses data collection techniques in the form of interviews and documentation. This study uses two independent variables set to be studied so that information can be obtained, namely the sale of Samsung products in Manado City in 2013-2017 and the marketing mix strategy of Samsung products in Manado City. The results of this study are based on the calculation of the Polli and Cook Method, it can be seen that the amount of the percentage change in sales is 2.11 (X = 2.11) with a growth limit value of 27.96 and a decrease limit value of -26.90. Thus because the number of percentage values of sales changes are between the growth limit value and the limit of decrease value, it can be concluded thatSamsung smartphones in Manado City are at maturity stage (mature). In general, the Samsung smartphone marketing mix strategy in the city of Manado which is run is in accordance with the marketing mix strategy theory based on the product life cycle position at the maturity stage. It is recommended that retaining customers at this time be the main focus for the company and distribution channels to be further expanded to strategic places and for the less profitable to be reduced. Keywords : marketing mix strategy, product life cycle
Co-Authors Baguna Tenny Dolina L. Tampi Endah Irjayanti Frendy A. O. Pelleng Jilly Karamoy John A. F. Kalangi Johny R. E. Tampi LUCKY F. TAMENGKEL Mohamad Arif Umacina NATALIA PONTOH Sonny G. Kaparang Stacy V. Mamentu Viani A. L. Mandagi VINNITA LALOMA