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Membangun Kepercayaan Komunitas Crypto Melalui Komunikasi Interpersonal Digital di Telegram Pramana, I Made Dwi; I.G.A.A. Dewi Sucitawathi Pinatih; Putu Suparna; Ratna Devy Winayanti
JISPENDIORA Jurnal Ilmu Sosial Pendidikan Dan Humaniora Vol. 5 No. 1 (2026): April: Jurnal Ilmu Sosial, Pendidikan Dan Humaniora (JISPENDIORA)
Publisher : Badan Penerbit STIEPARI Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56910/jispendiora.v5i1.3499

Abstract

This study aims to explore the patterns of digital interpersonal communication in building customer trust to join the Billionaire Trader crypto education community through the Telegram social media platform. The research was motivated by the widespread occurrence of crypto investment and trading fraud, which has led to declining public trust, making effective communication crucial in restoring confidence. This study employs a descriptive qualitative approach, with data collected through observation, in-depth interviews with the community owner, mentors, and members, as well as document analysis. The findings reveal that the digital interpersonal communication pattern applied by mentors, based on the components of the Source Credibility Theory—expertise, trustworthiness, and attractiveness—proves significantly effective in fostering customer trust. Expertise is reflected through accurate market analysis, trustworthiness through transparent interactions, and attractiveness through a personal and responsive communication style. The study concludes that in high-risk environments such as crypto trading, credible digital interpersonal communication serves as a strategic foundation for sustaining community engagement. These findings contribute to the practical management of digital communities and the theoretical development of interpersonal communication in virtual settings.
Makna Sor Singgih Basa bagi Generasi Z: Studi Fenomenologi Komunikasi Interpersonal dalam Konteks Kasta di Bali I Gusti Arya Agung Restu Diva Dewangga; Putri Ekaresty Haes; Kadek Adyatna Wedananta; Putu Suparna
Jurnal Riset Rumpun Ilmu Sosial, Politik dan Humaniora Vol. 5 No. 2 (2026): JURRISH: Jurnal Riset Rumpun Ilmu Sosial, Politik dan Humaniora
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jurrish.v5i2.7239

Abstract

This study aims to explore Generation Z's adaptation to traditional values, particularly the Balinese language sor singgih in Catur Wangsa, amid social changes driven by globalization and technological advancements, from the perspective of interpersonal communication. The phenomenological approach in qualitative research is the research method used, with three data collection techniques: participant observation, unstructured interviews, and documentation. This study also uses source and technique triangulation as a data validity technique. The research informants are members of Generation Z from the five castes in Bali: Brahmana, Ksatria, Weisya, and Sudra. Research conducted across eight districts and cities in Bali indicates that Generation Z is beginning to shift its interpersonal communication patterns. Although they still uphold traditional values of politeness and social norms, Generation Z emphasizes equality and openness in their daily interactions. The generation Z that continues to use the Balinese language is segmented by social context, emotional closeness, and communication situations, rather than solely by caste differences. Furthermore, this study's findings show that the caste system is seen more as a cultural identity than a social boundary. The implications of this research emphasize the importance of preserving the values of Balinese local wisdom in the form of adaptive, egalitarian communication that is relevant to the development of the younger generation in the digital age.
Analisis Gaya Komunikasi Pemimpin dalam Meningkatkan Kinerja Karyawan di Pierogi Pierogi Bali Putu Suparna; Filomena Sartika
MUKASI: Jurnal Ilmu Komunikasi Vol. 5 No. 2 (2026): Mei 2026
Publisher : Yayasan Pendidikan Penelitian Pengabdian Algero

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54259/mukasi.v5i2.7531

Abstract

Communication is an organization plays an important role in creating an effective working relationship between leaders and employees. The communication style applied by leaders has a major influence on employee comfort, motivation and productivity. The purpose of this study is to analyze the communication style used by leaders in improving employee performance at Pierogi Pierogi Bali. The method used is qualitative descriptive, with interview techniques, observation and documentation studies. The technique for determining informants in this study used purposive sampling technique. The results of this study indicate that the dominant communication style is controlling style, which is shown through the assertiveness of one-way communication. Leaders also show a tendency to use structuring style, shown by the delivery of systematic and clear instructions, as well as dynamic style which tends to be aggressive and causes discomfort for employees. This communication style has a direct influence on employee performance. Therefore, it is important for a leader to adjust his communication style to the needs and characteristics of the team in order to create a healthy work environment and support sustainable performance improvement.