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Journal : Journal Publicuho

EVALUASI TINGKAT RESPONSIVITAS MASYARAKAT KAMPUNG HERBAL TERHADAP RUANG TERBUKA HIJAU DI NGINDEN SURABAYA Theresia Evelyn Ratoe; Amirul Mustofa; Eny Haryati
Journal Publicuho Vol. 6 No. 3 (2023): August - October - Journal Publicuho
Publisher : Halu Oleo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35817/publicuho.v6i3.214

Abstract

This study aims to evaluate the level of responsiveness of green open spaces in the city of Surabaya, with a focus on the case study of Nginden Herbal Village, Surabaya. The research method used is descriptive with a qualitative approach. Research data were obtained through questionnaires to the herbal village community and interviews with related village officials. The results of the questionnaire show that the majority of people are satisfied with accessibility, availability of facilities, and environmental sustainability in the herbal village. This positive response indicates that efforts to manage the herbal village have been successful in meeting the needs and expectations of the community. Community participation in the management of herbal villages is also considered good, and this is important to create an inclusive and sustainable environment. Recommendations from this study include improving accessibility and increasing community participation in decision-making processes. This research provides a deeper understanding of how green open space management can be carried out in a more responsive manner, focusing on community participation, and ensuring accessibility and availability of adequate facilities. The results of this study can be a guide for other green area managers to increase the responsiveness and quality of green open spaces in order to improve the welfare of society as a whole.
GENDER-RESPONSIVE AND CHILD-FRIENDLY VILLAGES THROUGH SAPA MAMA INNOVATION AND COMMUNITY EMPOWERMENT Eka Putri Rahmawati; Amirul Mustofa; Sri Kamariyah
Journal Publicuho Vol. 6 No. 3 (2023): August - October - Journal Publicuho
Publisher : Halu Oleo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35817/publicuho.v6i3.215

Abstract

Nganjuk District has a high Gender Development Index (IPG) score. “Sapa Mama” was formed as an embodiment of Nganjuk Regency and is child-friendly and gender-responsive. This study aims to examine the implementation of empowering local communities through the Sapa Mama innovation, which focuses on child-friendly and gender-responsive village efforts. The research method used is qualitative research with an interactive analysis approach. The data was obtained through observation, documentation, and interviews with the public and institutions related to the Sapa Mama innovation, which was then evaluated, interpreted, and discussed according to the established theory. The outcomes of research on the advantages of Sapa Mama innovation, there are several activity programs within the Sapa Mama innovation in the form of formal programs specifically for children, women, and marginalized communities that have been put to good use by the community and have had a positive impact. Rejoso Village has attempted to run the Sapa Mama innovation program following the law on village innovation that has been stipulated and seeks to be gender-responsive in the Sapa Mama agenda. The practical implication is that the relevant government must pay more special attention to superior village products to broaden the spectrum of purchasing power and create new jobs, especially for rural women.
THE COST-BENEFIT STUDY OF IMPLEMENTING THE KATEPAY PROGRAMME IN SURABAYA Mardiana Sabela; Amirul Mustofa; Priyanto
Journal Publicuho Vol. 6 No. 4 (2023): November - January - Journal Publicuho
Publisher : Halu Oleo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35817/publicuho.v6i4.265

Abstract

The purpose of this study is to compare stakeholders from the existing community with the output or advantages and disadvantages of KatePay besides knowing the implementation of the KatePay Program in Surabaya City Schools by how the Government runs the program and what is felt by the community in implementing this program which has been running for one year. Data collection techniques in this study were interviews and Documentation. It then analyzed the data concerning the theory used. The theory applied by the author uses the Cost-Benefit Analysis method, which discusses the identification, benefits, implementation results, and conclusions of the programs being run. Results The first research shows that the KatePay program benefits students more than other stakeholders. Second, KatePay's performance is excellent because it can reduce money transfers and teach students to manage money. This program can also create intelligent and wise students in deciding or doing something. The research implies that it is necessary to socialize intent to all stakeholders so it is not misused.
ANALYSIS OF INSTITUTIONAL DEVELOPMENT OF VILLAGE-OWNED ENTERPRISES IN WATER RESOURCES MANAGEMENT Amirul Mustofa; Litafira Syahadiyanti; Eny Haryati; Damajanti Sri Lestari
Journal Publicuho Vol. 7 No. 2 (2024): May - July - Journal Publicuho
Publisher : Halu Oleo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35817/publicuho.v7i2.385

Abstract

Sumber Maron Tourism Village Management is an innovative program implemented by Village-Owned Enterprises (VOEs) in Karangsuko Village, Malang Regency. This research aims to analyze the institutional development of VOEs in managing water resources in the Sumber Maron Tourism Village, Malang Regency. The data collection techniques used in this research are interviews and documentation. Data analysis was carried out qualitatively by interpreting data from interviews and various documents obtained in the research. Next, compare the data that has been presented with the theory of institutional development. The research results show that developing VOEs institutions in managing water resources can produce tourist villages that benefit the community, village government, and VOEs managers. Second, it was found that managers needed to prepare access to information about websites and social media optimistically. The recommendation is that in developing the Sumber Maron tourist village, a website should be immediately prepared for information access so potential visitors can quickly get information.
JULA-JULI (Ujung Serving – Ujung Peduli) ACTION PROGRAM INNOVATION IN UJUNG KOTA SUB-DISTRICT OF SURABAYA Wahyudi Hardiyanto; Amirul Mustofa
Journal Publicuho Vol. 8 No. 1 (2025): February - April - Journal Publicuho
Publisher : Halu Oleo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35817/publicuho.v8i1.681

Abstract

The Jula-Juli Action Program (Ujung Melayani – Ujung Peduli) is a public service innovation applied in Ujung Village, Surabaya. The program combines administrative services with social initiatives such as assistance for vulnerable groups, skills training, and increased citizen solidarity, with a technology-based approach and community participation. This study aims to analyse the effectiveness of the Jula-Juli Action Program in improving the quality of public services and empowering the community in Ujung Village. This study uses a descriptive method with a qualitative approach through surveys, participatory observations, and document analysis. The Diffusion of Innovations Theory by Everett M. Rogers is used to analyse the level of public awareness, perception of benefits, readiness for adoption, and the influence of the social environment on the implementation of these programs. The results of the July-July Action Program in Ujung Village show significant success in improving the quality of public services and community empowerment. The increase in the efficiency of administrative services is reflected in the ease of access and better transparency, which contributes to a drastic reduction in complaints about services. In addition, this program has succeeded in strengthening social solidarity through various care-based activities, such as skills training and assisting vulnerable groups. While challenges remain, such as information access gaps and resistance to technology, participatory strategies and technology-based approaches have been able to overcome them gradually. Solutions for program sustainability require strategies to increase human resource capacity, diversify funding, and strengthen cross-sector collaboration.
RECONFIGURING INNOVATION PATHWAYS IN THE PUBLIC SECTOR: A DYNAMIC CAPABILITIES ANALYSIS OF LPDP AND PT KAI IN INDONESIA Sugeng Bahagijo; Amirul Mustofa; Priyanto Priyanto
Journal Publicuho Vol. 8 No. 3 (2025): August - October - Journal Publicuho
Publisher : Halu Oleo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35817/publicuho.v8i3.814

Abstract

This study investigates how dynamic capabilities are developed and operationalised within two Indonesian public sector institutions: the Indonesia Endowment Fund for Education (LPDP) and the state-owned railway company, PT Kereta Api Indonesia (PT KAI). Using a qualitative comparative case study approach and drawing on Kattel’s (2022) public sector dynamic capabilities framework, sense-making, connecting, and shaping the research analyses institutional reports and documents from 2016 to 2023. LPDP exemplifies a design-led innovation model, characterised by long-term policy alignment, digital transformation, and inclusive scholarship and research funding mechanisms. In contrast, PT KAI demonstrates a crisis-driven transformation pathway involving operational restructuring, digital service reinvention, and physical infrastructure modernisation. The findings reveal that dynamic capabilities are highly context-sensitive and shaped by institutional form, leadership agency, and sectoral demands. This article contributes to the emerging literature on public sector innovation in developing countries by showing how different pathways of reform can produce adaptive, learning-oriented, and value-generating public institutions.
ORGANIZATIONAL BUREAUCRATIC REFORM IN IMPROVING THE QUALITY OF PUBLIC SERVICES AT THE SECRETARIAT OF THE SURABAYA CITY RPRA Agus Sunarto; Amirul Mustofa; Eny Haryati
Journal Publicuho Vol. 8 No. 3 (2025): August - October - Journal Publicuho
Publisher : Halu Oleo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35817/publicuho.v8i3.815

Abstract

This study aims to analyse organisational bureaucratic reform to improve the quality of public services in the Secretariat of the Surabaya City RPRA. This institution plays a strategic role in supporting legislative functions and bridging communication between the public and the people's representatives. However, bureaucratic complexity, rigid organisational structures, and limitations in responsiveness and technology utilisation are major challenges. Bureaucratic reform is carried out with a structural and cultural approach, such as organisational restructuring, digitising services, strengthening human resource competencies, and instilling a culture of excellent service. This study uses a qualitative and quantitative approach through a questionnaire instrument based on the Servqual theory (Parasuraman), which includes five dimensions of service: Tangibles, Reliability, Responsiveness, Assurance, and Empathy. The results of the study showed a significant increase in all service dimensions, with the average community satisfaction above 84%. Bureaucratic reform has proven to be able to create public services that are faster, accountable, transparent, and oriented towards user satisfaction.
ASSET-BASED COMMUNITY EMPOWERMENT THROUGH THE UTILIZATION OF FORMER VILLAGE TREASURY LAND IN URBAN SURABAYA Tahmia Lestari; Eny Haryanti; Ika Devy Pramudiana; Amirul Mustofa
Journal Publicuho Vol. 8 No. 3 (2025): August - October - Journal Publicuho
Publisher : Halu Oleo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35817/publicuho.v8i3.943

Abstract

This study aims to analyse the form of community empowerment through the utilisation of Former Village Treasury Land (FVTL) in Tambak Wedi Village, Surabaya, focusing on the processes of participation, institutional challenges, and the impact on residents’ capabilities and welfare. A descriptive qualitative approach was employed, utilising in-depth interviews, participatory observation, and documentation as data collection techniques. Informants included residents, village officials, community leaders, and academic partners. The findings reveal that the utilisation of FVTL has created initial opportunities for community empowerment; however, its implementation continues to face significant structural barriers. Community participation remains largely tokenistic and has not yet reached a substantive level of decision-making. Moreover, the absence of a formal management institution has led to uncoordinated land use. Residents’ motivation fluctuates due to a lack of social incentives and the unequal distribution of benefits. Although individual skills have improved, these capabilities have not yet evolved into collective capacity. Coordination among stakeholders remains informal and lacks integration within a sustainable collaborative framework. This study underscores the importance of active community engagement throughout all stages of the program, the establishment of legally recognised local institutions, the provision of social incentives, and the formation of cross-sectoral collaborative forums to enhance program sustainability. The findings support the relevance of participation theory, the Asset-Based Community Development (ABCD) approach, and capability theory in the practice of local asset-based community empowerment.
WORKSHOP-INTENSIVE HOUSING AS A STRATEGY FOR URBAN COMMUNITY EMPOWERMENT: A CASE STUDY OF THE PISTOP PROGRAM IN LIDAH KULON SURABAYA Nauval Shafy i Putra Marsud; Eny Haryanti; Ika Devy Pramudiana; Amirul Mustofa
Journal Publicuho Vol. 8 No. 3 (2025): August - October - Journal Publicuho
Publisher : Halu Oleo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35817/publicuho.v8i3.944

Abstract

This study aims to describe the form of community empowerment through the Workshop Intensive House Program (WIHP) in the Pistop area, Lidah Kulon, Surabaya. This program is an initiative of the Surabaya City Government to overcome the problem of unemployment and improve the work skills of residents through automotive technical training. This research results in a descriptive qualitative approach with data collection techniques in the form of observation, in-depth interviews, and documentation. The results of the study show that the WIHP Bengkel program has had a positive impact on improving individual technical skills, forming community working groups, and increasing residents' income independently. However, the implementation of the program still faces various challenges, such as limited tools, the absence of institutional legality, and suboptimal coordination between stakeholders. These findings are reinforced by research (Hairunisya et al., 2023), which shows that integrated technical training is able to increase the economic capacity of communities if supported by strong institutions and collaborative strategies across sectors. Therefore, a more inclusive participatory approach, as well as sustained institutional support, is needed to ensure the effectiveness of community-based empowerment programs.