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Journal : Journal of Industrial Engineering

TECHNOLOGY ACCEPTANCE MODEL TO MEASURE CUSTOMER'S INTEREST TO USE MOBILE BANKING Widanengsih, Euis
Journal of Industrial Engineering & Management Research Vol. 2 No. 1 (2021): February 2021
Publisher : AGUSPATI Research Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (614.026 KB) | DOI: 10.7777/jiemar.v2i1.115

Abstract

One form of service developed by banks is online banking services. Online banking is a banking transaction service that can be done by customers anywhere using the internet network. One of the developments of online banking is m-banking, thanks to Mobile banking customers can use it to get banking services 24 hours a day without having to go to a bank branch for personal transactions. Mobile banking is a banking service provided by banks to support the smooth and easy banking activities, as well as the effectiveness and efficiency of customers in conducting various transactions. This study uses the Structural Equation Model method with SmartPLS 3.0 software, to examine the effect of perceived usefulness and perceived ease of use on attitudes and interests in using M-Banking on respondents, namely 100 state-owned bank customers in Jakarta. The results showed that perceived usefulness has no significant effect on attitudes. perceived ease of use has significant effect on attitudes. perceived usefulness has no significant effect on interest using mobile banking. perceived ease of use has no significant effect on interest using mobile banking and attitudes has significant effect on interest using mobile banking.
PENERAPAN UNIFIED THEORY OF ACCEPTANCE AND USE OF TECHNOLOGY MODEL UNTUK MENGUKUR PERILAKU PENGGUNA APLIKASI AKUNTANSI PADA USAHA KECIL DAN MENENGAH Widanengsih, Euis
Journal of Industrial Engineering & Management Research Vol. 2 No. 3 (2021): June 2021
Publisher : AGUSPATI Research Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (487.48 KB) | DOI: 10.7777/jiemar.v2i3.155

Abstract

Information and telecommunications technology (ICT) is a driving factor for the movement of human lifestyles to a more modern and practical direction. Implementation of accounting applications that facilitate business processes should be utilized properly by Micro, Small and Medium Enterprises (MSMEs) in DKI Jakarta, because DKI Jakarta Jakarta is an economic center that has various supporting facilities that make it easier for MSMEs to develop. However, acceptance of the application of this technology depends on the business actors themselves. The purpose of this study is to measure the behavior of users of accounting applications using the UTAUT model. The data used in this study is primary data. Primary data is data obtained directly in the field. The data collection technique in this research is a survey. The sampling method uses a purposive sampling method with criteria for MSME owners who are located in DKI Jakarta and who have been running their business for at least two years and are still operating or currently operating, as well as knowing about accounting applications that can be used by MSMEs, including Zahir, Myob, Jurnal.id, Accurate, Buku Warung and Buku Kas. The survey was conducted during March - April 2021. The sample used in this study was 50 respondents. The data that has been collected is processed using the SEM method with the Partial Least Square (PLS) approach with the SmartPLS 3.0 software tool. The results of this study indicate that Performance Expectancy (PE) does not significantly affect Behavioral Intentions (BI). Effort Expectance (EE) or business expectations on the use of accounting applications does not significantly affect Behavioral Intentions (BI). Social Influence (SI) or social influence does not significantly affect Behavioral Intentions Behavioral Intentions (BI). Facilitating Conditions (FC) have a positive and significant effect on Use Behavior (UB) or user behavior. Behavioral Intentions (BI) has a positive and significant effect on Use Behavioral (UB)
ADOPSI PENGGUNAAN APLIKASI MOBILE FOOD ORDERING DENGAN PENDEKATAN MODEL UNIFIED THEORY OF ACCEPTANCE AND USE OF TECHNOLOGY 2 Widanengsih, Euis; Kurniadi, Win; Destiana, Henny
Journal of Industrial Engineering & Management Research Vol. 3 No. 1 (2022): February 2022
Publisher : AGUSPATI Research Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (724.384 KB) | DOI: 10.7777/jiemar.v3i1.260

Abstract

The COVID-19 pandemic has changed the social order of human life, public health, and also business operations. With the number of social restrictions that have occurred, changing the pattern of food shopping in the community, the home-based food business has become the consumer's main choice in buying healthy food in the midst of the COVID-19 Pandemic. Consumers tend to prefer ordering healthy food and ordering food online by utilizing Mobile Food Ordering Applications. The purpose of this study was to measure the behavior of users of the Mobile Food Ordering application using the UTAUT 2 model, the UTAUT model which has been developed with the addition of independent variables. The data used in this study is primary data. Primary data is data obtained directly in the field. The data collection technique in this research is a survey. The sampling method used the purposive sampling method with the criteria for users of the Mobile Food Ordering application, namely GoFood, GrabFood and ShoppeFood in the last month. A survey of 100 respondents was conducted during November 2021. The collected data was processed using the SEM method with the Partial Least Square (PLS) approach with SmartPLS 3.0 software. The results of this study indicate that Performance Expectancy (PE) has no significant effect on Behavioral Intentions (BI). Effort Expectance (EE) or business expectations of application use have a significant effect on Behavioral Intentions (BI). Social Influence (SI) or social influence has no significant effect on Behavioral Intentions (BI). Facilitating Condition (FC) is not significant to Behavioral Intentions (BI) and Use Behavior (UB). Hedonic Motivation (HM) is not significant to Behavioral Intentions (BI), Price Value (PV) or Cost Suitability is not significant to Behavioral Intentions (BI), Habit (HT) or consumer habits significantly affect Behavioral Intentions (BI) and Use Behavioral (UB) ), Behavioral Intentions (BI) have a significant effect on Behavioral Use (UB).