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All Journal Kalianda Halok Gagas Neraca Manajemen, Akuntansi, dan Ekonomi Journal of Multidisciplinary Inquiry in Science, Technology and Educational Research
Hwihanus
Universitas 17 Agustus 1945 Surabaya
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Social Sciences Other

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Analysis of the Effect of Recruitment, Management Efforts, Selection Criteria and Service Quality on Organizational Productivity with Employee Improvement as a Moderation Variable Surya Bakti; Hwihanus
KALIANDA HALOK GAGAS Vol. 6 No. 2 (2023)
Publisher : Lampung Selatan: Sekolah Tinggi Ilmu Ekonomi Muhammadiyah Kalianda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52655/khg.v6i2.78

Abstract

Organizational productivity is certainly inseparable from the influence of employee recruitment, how management efforts include various policies and practices implemented by managers in an effort to improve employee performance and productivity, selection criteria refer to attributes or characteristics used to select new employees in the recruitment process, then the quality of service with the support of employee improvement. The purpose of this study is to prove the influence of recruitment, management efforts, selection criteria and also the quality of servants on organizational productivity. The second objective is to determine the effect of employee improvement on organizational productivity. This research design uses a quantitative research approach with primary data sources. The population of this study was teachers and employees of SMP – SMA Yayasan Mutiara Ilmu Kisaran as many as 60 respondents. This research analysis technique uses path analysis with the help of SmartPLS software Decision making in this study uses a P-Value value with a significance value of 0.05 with assumptions if the P-Value < 0.05 is declared to have a significant effect on each research variable with a P-Value value of 0.5198558. The results of this study prove that the effect of recruitment has a positive and significant effect on organizational productivity, and does not have a positive and significant effect on employee improvement. Management's efforts have no effect on organizational productivity and on the contrary have a positive effect on employee improvement. Selection criteria have a positive and significant effect on organizational productivity and selection criteria do not affect employee improvement. Service quality has a positive and significant effect on organizational productivity and service quality also has a positive and significant effect on employee improvement.
CUSTOMER RELATIONSHIP MANAGEMENT, CUSTOMER VALUE AND PRODUCT QUALITY AND ITS IMPACT ON CUSTOMER SATISFACTION: LITERATURE STUDY Ni Nyoman Padang Cakra Binaraesa; Hwihanus
KALIANDA HALOK GAGAS Vol. 6 No. 2 (2023)
Publisher : Lampung Selatan: Sekolah Tinggi Ilmu Ekonomi Muhammadiyah Kalianda

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Customer Relationship Management (CRM) and Customer Value can be used as a tool to increase customer satisfaction while still paying attention to product quality and paying attention to dynamic customer desires. This study uses a qualitative descriptive analysis literature study approach. This study reviews the 47 articles obtained and as many as 30 selected scientific articles with a focus on the period 2018 to 2022. The results of this study are having good relationships with customers in the long term, and applying the concept of Customer Relationship Management (CRM), Customer Value which provides value benefits and perceived by consumers and paying attention to product quality will have an impact on company profits by having satisfied consumers.
PENGARUH PROFITABILITAS, UKURAN PERUSAHAAN, TANGGUNG JAWAB SOSIAL DAN STRUKTUR MODAL TERHADAP NILAI PERUSAHAAN PADA PERUSAHAAN MANUFAKTUR SEKTOR INDUSTRIBARANG DIKONSUMSI YANG TERDAFTAR DI BURSA EFEK INDONESIA (BEI) TAHUN 2010-2014 Dyah Putri Agustin; Hwihanus
Musytari : Neraca Manajemen, Akuntansi, dan Ekonomi Vol. 3 No. 3 (2024): Musytari : Neraca Manajemen, Akuntansi, dan Ekonomi
Publisher : CV SWA Anugrah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.8734/musytari.v3i3.1674

Abstract

Penelitian ini bertujuan untuk memperoleh bukti empiris tentang pengaruh profitabilitas, ukuran perusahaan, tanggung jawab sosial dan struktur modal terhadap nilai perusahaan. Variabel independen yang digunakan adalah profitabilitas, ukuran perusahaan, tanggung jawab sosial dan struktur modal. Sedangkan variabel dependen yang digunakan adalah nilai perusahaan. Populasi dalam penelitian adalah perusahaan manufaktur sektor industri konsumsi barang yang terdaftar di Bursa Efek Indonesia (BEI) pada periode 2010-2014. Sampel yang dikumpulkan menggunakan metode purposive sampling. Total 60 perusahaan yang ditentukan sebagai sampel. Metode analisis penelitian ini menggunakan regresi linier berganda. Hasil penelitian ini menunjukkan bahwa profitabilitas, tanggung jawab sosial dan struktur modal berpengaruh signifikan terhadap nilai perusahaan. Sementara ukuran perusahaan tidak berpengaruh signifikan terhadap nilai perusahaan. Hasil koefisien determinasi menunjukkan sebesar 35,9 % kemampuan variabel independen dalam menjelaskan variabel dependen, sementara 64,1 % dijelaskan oleh variabel lain.
PENGARUH KEBIJAKAN DIVIDEN, PROFITABILITAS, DAN EFISIENSI OPERASIONAL TERHADAP NILAI PERUSAHAAN DENGAN STRUKTUR MODAL SEBAGAI VARIABEL INTERVENING PADA INDUSTRI PERBANKAN YANG TERDAFTAR DI BURSA EFEK INDONESIA TAHUN 2019-2022 Ari Setyo Wati; Hwihanus
Musytari : Neraca Manajemen, Akuntansi, dan Ekonomi Vol. 3 No. 4 (2024): Musytari : Neraca Manajemen, Akuntansi, dan Ekonomi
Publisher : CV SWA Anugrah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.8734/musytari.v3i4.1698

Abstract

Penelitian ini bertujuan untuk mengetahui “Pengaruh Kebijakan Dividen, Profitabilitas, Dan Efisiensi Operasional Terhadap Nilai Perusahaan Dengan Struktur Modal Sebagai Variabel Intervening Pada Industri Perbankan Yang Terdaftar Di Bursa Efek Indonesia Tahun 2019-2022”. Penelitian mengunakan metode kuantitatif deskriptif. Populasi dalam penelitian ini adalah 107 perusahaan perbankan yang terdaftar di Bursa Efek Indonesia. Teknik pengambilan sampel dalam penelitian menggunakan Jenis data yang digunakan adalah data sekunder. Metoda untuk mengumpulkan data sekunder yang digunakan dalam penelitian ini adalah menggunakan dokumentasi. Data yang digunakan adalah data sekunder yang berupa laporan keuangan perusahaan perbankan yang dipublikasikan oleh BEI periode Tahun 2019-2022. Data diolah dengan menggunakan alat statistik SmartPLS dan dianalisis menggunakan inner dan Outer model. Hasil dari penelitian menemukan bahwa Kebijakan Dividen terhadap Nilai Perusahaan, Efisiensi Operasional terhadap Nilai Perusahaan, dan Efisiensi Operasional terhadap Struktur Modal memiliki pengaruh Positif dan Tidak Signifikan. Kemudian Kebijakan Deviden terhadap Struktur Modal dan Profitabilitas terhadap Nilai Perusahaan memiliki pengaruh Positif dan Signifikan. Dan yang terakhir yaitu Profitabilitas terhadap Struktur Modal dan Struktur Modal terhadap Nilai Perusahaan memiliki pengaruh Negatif dan Tidak Signifikan.
PENGARUH LINGKUNGAN SOSIAL, STATUS EKONOMI, LITERASI KEUANGAN TERHADAP GAYA HIDUP PADA GENERASI Z DENGAN PRILAKU KONSUMSITIF SEBAGAI VARIABLE MODERASI Dwi Fitrianti; Febrian Dimas J. Wibowo; Tri Ratnawati; Hwihanus
Musytari : Neraca Manajemen, Akuntansi, dan Ekonomi Vol. 3 No. 6 (2024): Musytari : Neraca Manajemen, Akuntansi, dan Ekonomi
Publisher : CV SWA Anugrah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.8734/musytari.v3i6.1765

Abstract

Tujuan dilakukannya penelitian ini adalah untuk mengetahui hubungan antara lingkungan sosial, status ekonomi, literasi keuangan terhadap gaya hidup pada generasi Z dengan perilaku konsumtif sebagai variabel moderasi. Penelitian ini menggunakan metode penelitian kuantitatif. Populasi di dalam penelitian ini adalah para generasi Z yang ada di Surabaya. Pengambilan sampel pada penelitian ini dilakukan dengan menggunakan metode purposive sampling dengan total sampel 100 responden. Instrumen penelitian yang digunakan dalam pengukur Tingkat kepentingan pada masing-masing indikator mengunakan skala likert dengan rentang 1 (sangat tidak setuju), 2 (tidak setuju), 3 (netral), 4 (setuju), 5 (sangat tidak setuju). Hasil penelitian ini bahwa terdapat pengaruh signifikan lingkungan sosial, status sosial, dan literasi keuangan terhadap gaya hidup pada generasi Z. Kemudian terdapat pengaruh signifikan lingkungan sosial, status sosial, dan literasi keuangan terhadap perilaku konsumtif pada generasi Z. Dan gaya hidup berpengaruh signifikan terhadap perilaku konsumtif pada generasi Z.
INVESTMENT DECISION, RISK INVESTMENT, AND STOCK RETURN ON STOCK PURCHASE DECISION AT MILLENIAL GENERATION IN SURABAYA Raditya Yuniar Alfani Pratama; Titin Wahyuni; Tri Ratnawati; Hwihanus
Musytari : Neraca Manajemen, Akuntansi, dan Ekonomi Vol. 3 No. 7 (2024): Musytari : Neraca Manajemen, Akuntansi, dan Ekonomi
Publisher : CV SWA Anugrah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.8734/musytari.v3i7.1788

Abstract

This research was conducted on the Millennial generation in Surabaya. This study was motivated by the aim to test and find out Investment Decision, Risk Investment, And Stock Return On Stock Purchase Decision at Millennial Generation in Surabaya. The sample in this study is the Millennial Generation in Surabaya. This research method uses quantitative. The sample size is 39 with an unknown population. Testing is done using Smart-PLS with outer model test analysis and inner model test. The results showed that Investment Decision has a significant influence on Investment Behavior and Investment Decision has an influence on Stock Purchase Decision. Other variable relationships show insignificant results on Stock Purchase Decision.
Pengaruh Corporate Social Responsibility Terhadap Kepuasan Nasabah Sektor Perbankan Kristiana Greta Calosa; Marcella Aullia Jayadi; Hwihanus
MISTER: Journal of Multidisciplinary Inquiry in Science, Technology and Educational Research Vol. 1 No. 3c (2024): JULI (Tambahan)
Publisher : UNIVERSITAS SERAMBI MEKKAH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32672/mister.v1i3c.1873

Abstract

This study investigates the relationship between customer loyalty and happiness across various banking sectors and corporate social responsibility, or CSR. This report integrates findings from various studies conducted in various regions, including Indonesia, Pakistan, Saudi Arabia and Peru. Research consistently shows that Corporate Social Responsibility (CSR) activities have a positive effect on the company's image which ultimately increases customer satisfaction and loyalty. Specifically, this study uses different methodologies, such as path analysis, Structural Equation Modeling (SEM), and Pearson Correlation Coefficient, to analyze data from various sample sizes. In Indonesia, the impact of Corporate Social Responsibility (CSR) on company image and customer satisfaction was highlighted using a sample of 100 customers. Something similar also happened in Pakistan, a study involving 219 trusted respondents found that Corporate Social Responsibility (CSR) significantly increased customer satisfaction and loyalty, with corporate image acting as a strong moderating factor. In Saudi Arabia, an analysis of 624 banking customers revealed that Corporate Social Responsibility (CSR) activities have a strong positive influence on customer satisfaction and loyalty. Research in Peru further supports these findings, showing that Corporate Social Responsibility (CSR), mediated by customer trust, significantly increases customer loyalty, with the model explaining 63.6% of customer loyalty. These studies underscore the strategic importance of Corporate Social Responsibility (CSR) in cultivating a positive corporate image and increasing customer satisfaction, offering valuable insights for bank managers and directors in developing effective Corporate Social Responsibility (CSR) strategies.
Co-Authors Ari Setyo Wati Dwi Fitrianti Dyah Putri Agustin Febrian Dimas J. Wibowo Kristiana Greta Calosa Marcella Aullia Jayadi Ni Nyoman Padang Cakra Binaraesa Raditya Yuniar Alfani Pratama Surya Bakti Titin Wahyuni Tri Ratnawati