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Journal : Journal of Informatics Management and Information Technology

Analisa Kualitas Layanan Pada E-learning di Sekolah Menggunakan Metode Servqual Tri Sentia; Mustafia Mustafia; Eva Zuraidah
Journal of Informatics Management and Information Technology Vol. 2 No. 3 (2022): July 2022
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/jimat.v2i3.167

Abstract

Service quality is the main thing that users of e-learning applications always hope to receive, and these virtues are used to meet the expectations of users. The problem that occurs is that the quality of service is still lacking in the service order, causing the e-learning application to be unable to be reopened. Students who are late in submitting assignments must enter manually and the answers cannot be tracked. The purpose of this study was to measure the quality of service that affects the level of user satisfaction with the servqual method. Measurement of satisfaction for users in measuring the level of satisfaction with 5 dimensions of service quality, namely Tangible, Reliability, Responsiviness, Assurance, and Empathy. The result of the gap between perceptions and expectations of users is -0.08. The gaps are grouped based on attributes using an IPA (Importance Performance Analysis) diagram with the Tangible dimension, the value of the gap is -0.09, the attributes of e-learning application services must be maintained by users who always wear clear student ID cards so that they can be known. Reliability with a gap of -0.07, covering website context related to school e-learning, and guidebooks according to website content. Responsiveness with a gap value of -0.10, namely the attendance menu on the website is functioning properly, notifications appear when there is new information. Assurance with a gap of -0.10, guaranteed website security, and easy to file a complaint if there are website problems. And Empathy with a gap value of -0.08 for convenience in using the website, easy contact, and good communication with supervisors.
Audit Sistem Informasi Absensi Pada MI Miftahul Ulum Menggunakan Cobit 4.1 M. Irfandi; Eva Zuraidah
Journal of Informatics Management and Information Technology Vol. 2 No. 3 (2022): July 2022
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/jimat.v2i3.168

Abstract

This study aims to determine the extent to which the company implement IT governance. The focus of this research is on the COBIT 4.1 domain, namely PO1, PO4, PO9, DS5, DS9, DS12, and ME. The method is based on COBIT 4.1, this research uses several stages, namely literature review, data collection, and data processing at MI Miftahul Ulum. The results of data processing are used to find weaknesses in each domain. Weaknesses or problems compared to the ideal conditions that have been set for the COBIT 4.1 audit framework at each level, the problem encountered at MI Miftahul Ulum is that there are still problems with the attendance system, problems often occur such as not being read by the system even though they have made attendance which results in reduced attendance. teacher appraisals and salaries. The results of the calculation of the largest maturity level in the DS12 domain with a maturity level value of 3.89, must be increased again, while the smallest value in the PO1 domain with a maturity level value of 3.15 must be repaired again so that the attendance system is as expected.
Analisa Kualitas Aplikasi Performance Simanis dengan Metode End User Computing Satisfaction (EUCS) Meidita Nurul Farisi; Eva Zuraidah
Journal of Informatics Management and Information Technology Vol. 2 No. 3 (2022): July 2022
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/jimat.v2i3.169

Abstract

A process to find and find out the extent of an information system implementation activity from the point of view of an information system evaluation. It aims to determine the level of user satisfaction in using a system. This study was conducted to measure the quality of the Simanis application using the End User Computing Satisfaction (EUCS) method, as well as using questionnaires to respondents and IPA Importance Performance Analysis. The results of the application quality level still need to be evaluated because the GAP level of 5 dimensions, namely content (content), accuracy (accuracy), appearance (format), user satisfaction (easy to use), and timeliness (timeliness) is still far from user expectations. The results of the user assessment of the Simanis performance application, no attributes found in quadrant 1. This indicates that the priority level for changes in some features does not exist, meaning that the features already provide the needs of the users. Suggestions in this study, application developers must continue to meet the performance expectations of the Simanis application in the 5 dimensions that have been assessed.
Pemodelan dan Prediksi Tingkat Pengangguran Menggunakan Pendekatan Hibrida GARCH dan BSTS Priyatna, Ade; Eva Zuraidah; Besus Maula Sulthon; Oky Kurniawan
Journal of Informatics Management and Information Technology Vol. 5 No. 3 (2025): July 2025
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/jimat.v5i3.699

Abstract

This study aims to understand and predict the unemployment rate patterns based on educational background in Indonesia between 1986 and 2024, with a focus on university graduates. The data, which was initially complex, was successfully processed into a format ready for time series analysis, and the GARCH (Generalized Autoregressive Conditional Heteroskedasticity) model was applied to measure the volatility of unemployment. The evaluation results show that the GARCH model's assumption regarding the stability of the average unemployment rate is inaccurate, as evidenced by the large error values (RMSE 283209.26 and MAE 246252.37), indicating that this model does not fully capture the fluctuations in unemployment. The average coefficient (mu) is 436.50, and the log-likelihood is -284.05, with conditional volatility forecast values ranging from approximately 1.91e+11 to 2.79e+11. The Bayesian Structural Time Series (BSTS) model was also applied to decompose the data into long-term trend components and seasonal patterns, providing a clearer picture of unemployment movement. However, technical constraints in the implementation of BSTS using TensorFlow Probability resulted in predictions not being completed. Nevertheless, this analysis shows that the unemployment rate of university graduates is highly volatile, and improvements in the GARCH model, as well as resolution of the technical constraints in the BSTS model, are crucial for generating more accurate and reliable predictions.
Co-Authors Abdul Goni Abdul Rahman Kadafi Achmad Rizqullah Blessar Ade Priyatna Ade Sutrisna Afika Kurnia Dewi Afrizal, Erlangga Shandy Ageng Agti Prihatiningrum Agung Primahadi Asta Agustin Ria Pratiwi Agustina, Menik Anna Agustine Prihatini, Virna Ahmad Anshori Ardani Ahmad Fio Nugraha Ahmad Sofyan Alby Sukmana Alfajar, Aditia Alfin Nugraha Amalia Vernanda Ananti Putri Safira Angga Prasetya Anggata, Aprio Riska Ani Oktarini Sari Annisa Rahmadiah Antonia Desya Aprilia Dimas Aprilia Dimas Sahid Aprilia Warat Arya Nibras Nayottama Sidiki Auliya Putri Amanda Aurellia, Nanditha Prena Bella, Sinta Besus Maula Sulthon Besus Maulana Bisabakti, Harry Budi Setiyanto Budyanto, Arifin Chaerul Bachri Chelsy Zanedfi Damar Nugraha Deni Kurniawan, Deni Dian Annisa Diaul Munir Dina Ayu Ariyani Dito Tri Ardana Ekky Dede Arlindra Nasution Eko Setia Budi Esa Listian Habib Esra Novalina Panjaitan Fadila S Ismail Fadila, Ahmad Hasan Farhanah, Elsa Filipus Nanda Kurniawan Firmansyah, Ilhan Fitriyani Fitriyani Fitriyani Pramitasari Fredy Rizqi Maulana Ghifary Rafy Pratama Guntur Hertanto Hafid Anhar Amiki Herliansyah Herliansyah Hotman Nicolas Badjo Indah Dwi Yuliyanti Ipin Sugiyarto Ipin Sugiyarto Isabel Ananda Istiana Wahidah Izza Maulida Jodi Hariyan Jodi Setiawan Jorddy, Jorddy Kartini, Bunga Kenji Ferdian Santosa Kevin Apriana Krishandi, Septa Remond Linda Marlinda Linda Marlinda M. Irfandi Malika Shakira Maranatha Magdalena Marsel, Marsel Matius Agustinus Meidita Nurul Farisi Melati Meyna Endah Lestari Meyti Lestari Mochammad Randika Mohamad Rifandi Akbar Mohammad Aswad Arifin Mohammad Faisol Muchlis Imam Santoso Muhamad Irfan Muhammad Achirudin Muhammad Rival Aziz Muhammad Vico Airlangga Muhammad Zayyid Mubarok Munawar, Achmad Mustafia Mustafia Novayanti, Deasy Nur Fadillah, Nur Nurjaman, Rifqi Gingin Nursalim, Fredrika Irmanielyn Nurul Fitri Amalia Nurwahid, Nurwahid Oke Rizki Abdullah Oky Kurniawan Pebro Vaulina Rajagukguk Perwitasari, Ayu Pramitasari, Fitriyani Prista Eriyanti Putra Ariyanto Putri, Chintya Amelia Qona’ah, A Raja Rahma Putri Rizqika Ramadhan, Muhammad Bagus Rana, Dipo Yudhis Rechal, Rechal Retno Widianingsih Ria, Rita Tasyahku Ridho Rafliansyah Riski Saputra Ristia Sekar Ayu Nur Afifah Rivaldi Muhamad Fitroh Rivaldo, Ahmad Rizky Maulana Ambya Rohman Rohman Roris, Renaldi Putra Ruth Handayani Said Ahmadi Said Imam Puro Samosir, Elen Togu Marito Sanwani Sanwani Sanwani SANWANI SANWANI, SANWANI Sari, Fiona Satriohaji, Fetrianko Septian Kharist Shulton, Besus Maulana Sindi Dwi Wahyuni Siti Indriane Maebari Siti Indriane Maebari Sugiyarto, Ipin Sukirno, Agustiani Sulton, Besus Maulana Suwito, Jajang Syafaat Akbar Syahputri, Haurora Rizki Tofani, Ego Umarella Tri Sentia Wahyu Indrarti Wahyu Muslimin Wahyudin Wahyudin Yantoni, Medi Yeni Nuraeni Yesi Damaryanti Yoki Feriano Yolanda Yolanda Yoseba Priscilla Simatupang Yuliana Trisna Yuliani Kartika Sasqia Putri