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Kajian Yuridis Perlindungan Konsumen Terhadap Pemasaran Produk Perawatan Badan Overclaim di Marketplace Siska Sari Surya Dewi, Putri; Budi Setianingrum, Reni
Adagium: Jurnal Ilmiah Hukum Vol 3 No 2 (2025): Adagium: Jurnal Ilmiah Hukum
Publisher : PT. Meja Ilmiah Publikasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70308/adagium.v3i2.228

Abstract

The rapid growth of Indonesia's body care industry is accompanied by the increasing practice of exaggerated marketing claims (overclaim) on online marketplaces. Such practices can harm consumers’ health and finances due to misleading information without sufficient scientific evidence. This study analyzes legal protection for consumers harmed by overclaim marketing based on Law Number 8 of 1999 on Consumer Protection, Law Number 1 of 2024 on Electronic Information and Transactions, and Law Number 36 of 2009 on Health. Using a normative legal method with a qualitative approach, the study finds that overclaim practices violate consumer rights and may incur administrative or criminal sanctions. However, enforcement in the digital sphere faces challenges such as weak supervision, low consumer awareness, and unclear marketplace responsibilities. Thus, synergy among the government, BPOM, marketplaces, and the public is essential to ensure comprehensive and effective consumer protection in the digital era.
THE SOCIAL MEDIA ALGORITHMS & PERSONAL DATA PROTECTION: THE COMPARATIVE STUDY OF EUROPEAN UNION, CHINA & INDONESIAN LAW Setianingrum, Reni Budi; Nur Dewata, Mukti Fajar; Mashdurohatun, Anis
Jurnal Pembaharuan Hukum Vol 11, No 1 (2024): Jurnal Pembaharuan Hukum
Publisher : UNISSULA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26532/jph.v11i1.31740

Abstract

The social media utilize algorithms to increase productive and targeted promotions which regulate the flow of information circulating in the system, and usually record user habits and monitor their personal activities for business profits. This phenomena raise issues amongst academia about the importance of user confidentiality governance in social media. This research is a normative research using conceptual approach and statutory approach, aims to examine whether an algorithms system breach of personal data protection law in European Union, China and Indonesia. The result of this research is the use of algorithm is not explicitly prohibited in European Union States, China and Indonesian Law. Normatively, algorithms utilization do not breach the data protection law in these three countries as long as it uses with user permission, uses for legal reason, provide explanation and protection to the user personal data.
Penegakan Hukum Jasa Titip (Jastip) Tiket Konser Melalui Website Ilegal Dalam Perspektif Hukum Perlindungan Konsumen Huwaida, Nisrina; Budi Setianingrum, Reni
JURNAL HUKUM PELITA Vol. 5 No. 1 (2024): Jurnal Hukum Pelita Mei 2024
Publisher : Direktorat Penelitian dan Pengabdian (DPPM) Universitas Pelita Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37366/jh.v5i1.3449

Abstract

Law enforcement related to concert ticket entrustment services through illegal websites in the perspective of consumer protection law is an important issue in the realm of consumer law. Cases of fraud in the sale of illegal concert ticketing services are being investigated by the authorities, and criminal sanctions can be given to the business actors involved. Legal protection for consumers who have been harmed is also regulated in Law Number 8 of 1999 concerning Consumer Protection, which provides legal consequences for business actors who do not fulfill their obligations, including fines and penalties. In addition, legal protection of consumers also involves coordination with relevant agencies, the delivery of information to increase consumer awareness, and consumer support in fighting for their rights. Therefore, law enforcement in the case of illegal concert ticketing services through the website involves criminal sanctions, legal protection of consumers, and efforts to increase consumer awareness
LEGAL CONSTRUCTION AND DISPUTE RESOLUTION OF NON-PAYMENT DEBTORS IN PAYLATER SHOPEE Kusnaedy, Dina; Setianingrum, Reni Budi
Law Research Review Quarterly Vol. 10 No. 1 (2024): Various Issues on Law and Development
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/llrq.v10i1.8082

Abstract

Shopee is the number one online shopping platform in Indonesia. Provides the Paylater feature, namely the buy now and pay later system. In the financing flow, Shopee collaborates with PT Lentera Dana Nusantara as a financing institution. Therefore, the involvement of several parties needs to be understood as well as their legal position and rights and obligations. The ease of use of this feature causes the problem of debtors who do not pay their bills. Therefore, it is necessary to analyze the efforts taken in the dispute. This study uses a statute approach with a normative juridical method. Secondary data types sourced from primary, secondary and tertiary legal materials with literature study data collection techniques and interviews with respondents that are purposive. Qualitative analysis techniques that are descriptive. The results of Shopee's Paylater research  are a form of cooperation between PT Shopee Internasional and PT Commerce Finance under the OJK which is continued by PT Lentera Dana Nusantara. The financing agreement gives rise to the regulation of the POJK Civil Code and the UUPK because there are three parties involved in the Paylater feature, namely consumers,  Shopee Paylater feature providers  and Fintech. OJK Regulation No. 10/POJK.05/2022. The systematics of using Paylater can be found out by users in the Shopee application in the Paylater menu. Default from the user's default is only in the form of payment interest. 5% of the total bill per month as a consequence of late payment. Some of the efforts made by Shopee are by freezing user accounts and making periodic payments to recording late payments in SLIK OJK. In conclusion, the need for legal protection is not only preventive legal protection but also repressive legal protection.