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All Journal J-CEKI Jurnal Ekonomi, Manajemen, Akuntansi
Indra Heri Rukmana
Institut Ilmu Hukum dan Ekonomi Lamaddukelleng
Humanities Economics, Econometrics & Finance Social Sciences

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Pengaruh Kualitas Produk, Kualitas Pelayanan dan Persepsi Harga Terhadap Kepuasaan Pelanggan Larut Coffe Indra Heri Rukmana
J-CEKI : Jurnal Cendekia Ilmiah Vol. 3 No. 1: Desember 2023
Publisher : CV. ULIL ALBAB CORP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/jceki.v3i1.2730

Abstract

The purpose of this study was to determine the effect of product quality, service quality and price perception partially and simultaneously on customer satisfaction at Larut Coffe. This research uses quantitative methods. The population in this study were the customers of Larut Coffe. The sample used in this study was 100 respondents who were customers of Larut Coffe. In this study, purposive sampling was used, namely a technique with certain criteria, which in this study were buyers who came to Larut Coffe two or more times. The data collection method used is by distributing questionnaires to consumers to get 100 respondents according to predetermined criteria. Then the researcher conducted a survey after first testing the validity and reliability. The data analysis method used in this study is regression analysis. The results of the study prove that partially product quality has a significant and significant effect on customer satisfaction, the service quality variable has a significant effect on customer satisfaction and the price perception variable has a significant effect on customer satisfaction at Larut Coffe.
Pengaruh Suku Bunga dan Inflasi Terhadap Harga Saham Pada Perusahaan Manufaktur Di Bursa Efek Indonesia Indra Heri Rukmana; Fuji Pratiwi
EKOMA : Jurnal Ekonomi, Manajemen, Akuntansi Vol. 3 No. 5: Juli 2024
Publisher : CV. Ulil Albab Corp

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/ekoma.v3i5.4266

Abstract

Penelitian ini memiliki tujuan dapat mengetahui bagaimana inflasi dan suku bunga berdampak pada harga saham perusahaan manufaktur pada BEI. Studi yang dilakukan dengan metode kuantitatif. Dokumentasi atau studi kepustakaan adalah teknik pengumpuan data. Analisis ini bermaksud untuk memahami dampak interest rates dan penurunan daya beli uang kepada nilai saham industri manufacture terdapat di Bursa Efek Indonesia. Hasilnya menyatakan walaupun suku bunga serta inflasi berdampak secara partial dan bersamaan akan harga saham perusahaan manufaktur di BEI. Riset yang dilakukan menerapkan pendekatan kuantitatif bersama dengan teknik pengumpulan data dokumentasi. Sejumlah 174 perusahaan pada BEI yang menjadi subjek studi. Metode pengambilan sampel non-profitabilitas digunakan untuk memilih ilustrasi penelitian dari sepuluh bisnis. Kedua faktor ini merupakan variabel bebas, sementara nilai saham merupakan variabel terikat. Hasil penelitian menunjukkan bahwa nilai saham pada industri manufaktur di BEI tidak terpengaruh dengan relevan oleh suku bunga dan inflasi, baik secara parsial maupun simultan, menurut teknik analisis data regresi berganda.
Co-Authors Fuji Pratiwi