Article Per Year (5 Year)
p-Index From 2021 - 2026
1.975
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This Author published in this journals
All Journal INJURITY: Journal of Interdisciplinary Studies Amare Eduvest - Journal of Universal Studies TechTalent & Business Review Oikonomia : Journal of Management Economics and Accounting Maneggio
Sujoko Sujoko
Universitas Teknologi Yogyakarta
Religion Aerospace Engineering Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Health Professions Neuroscience Public Health Social Sciences Other

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Factors Affecting Hotel Employee Performance in Indonesia During and After the COVID-19 Pandemic Gaet Priyanto; Sujoko Sujoko
Oikonomia : Journal of Management Economics and Accounting Vol. 3 No. 2 (2026): Oikonomia - February
Publisher : PT. Hafasy Dwi Nawasena

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61942/oikonomia.v3i2.527

Abstract

The hospitality industry is a crucial sector in the Indonesian economy, heavily reliant on employee performance to maintain service quality and customer satisfaction. However, the COVID-19 pandemic has brought significant changes to work systems, organizational culture, and employee well-being. This study aims to identify factors influencing the performance of hotel employees in Indonesia during and after the pandemic through a systematic literature review of 18 articles published between 2020 and 2025. The results indicate that organizational culture, compensation, and the work environment have a positive effect on performance, while job stress has a negative impact, especially during the pandemic. Motivation, discipline, and work-life balance factors also strengthen the relationship between working conditions and performance. Overall, improving hotel employee performance requires an integrated approach that encompasses psychological, structural, and social factors in the work environment.
Strategic Human Resource Management as a Driver of Organizational Ambidexterity Arief abdul aziz; Sujoko Sujoko
Oikonomia : Journal of Management Economics and Accounting Vol. 3 No. 2 (2026): Oikonomia - February
Publisher : PT. Hafasy Dwi Nawasena

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61942/oikonomia.v3i2.536

Abstract

This article develops a conceptual explanation of how Strategic Human Resource Management (SHRM) acts as a primary driver of organizational ambidexterity by drawing an analogy from research on the social and structural determinants of women’s reproductive health. Health studies consistently show that outcomes are not determined mainly by the presence of medical services, but by contextual factors such as norms, socio-economic conditions, literacy, autonomy, and access that enable individuals to utilize those services effectively. Using this cross-disciplinary insight, the article argues that organizational ambidexterity is not primarily determined by structural design or strategic intent, but by SHRM systems that create enabling conditions for employees to engage in both exploratory and exploitative activities. Employing a conceptual integrative approach, the study maps determinants identified in reproductive health research to their organizational equivalents within SHRM practices and develops a framework positioning SHRM as the contextual architecture that supports ambidexterity. The findings suggest that culture building, empowerment mechanisms, learning systems, access to information, and aligned performance practices are essential HR-driven enablers that allow exploration and exploitation to coexist. The article contributes theoretically by reframing ambidexterity as a human and systemic capability rooted in SHRM, and practically by highlighting the need for organizations to prioritize HR system design alongside technological and structural investments to achieve sustainable performance.
Co-Authors Aditya Dimas Dewanto Agus Sujarwadi Akhirudin Akhirudin Arief abdul aziz Bambang Moertono Setiawan Betty Damayantie Chaidar Panji Mahardhika Chindy Ariska Amanatun Endah Marendah Ratnaningtyas Erik Iman Heri Ujianto Gaet Priyanto Hening Nakuloadi Iswandi Iswandi Mia Andini Nur Wening Risa Arfiani Sri Hardani Marbun Surya Darmawan Theo Galan Alega