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Analisis Pelayanan Penerbitan Surat Izin Berlayar Di Pelabuhan Untia Ilham Ashari; Andi Hasmawati; Sufriyadi
Hengkara Majaya Vol. 1 No. 1 (2020): Maret
Publisher : Politeknik Pelayaran Barombong

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61759/hmj.v1i1.17

Abstract

This study describes the service of issuing a sailing permit at Untia Port. The data used are primary data obtained from the observation process as well as several community was in the very satisfied category with a percentage of 77.8% while the satisfied category was 22.2%. This requires a wise, detailed explanation, fostering, directing and persuading to respond to all forms of procedures and work mechanisms that apply in a company, so that the form of service gets a positive response. The reliability of the services provided by administrative officers is in the very satisfied category with a percentage of 66.7% while the satisfied category is 33.3%. Good service, hospitality, courtesy, punctuality, and speed in service delivery are important values expected by the community. This is in accordance with the results of the punctuality data provided by the officers in the very satisfied category with a percentage of 75% while the satisfaction category is 25%. The results of the research based on speed/response of administrative officers were in the very satisfied category with a percentage of 75% while 25% satisfied category from 36 respondents said that on average they were very satisfied with the administrative services provided by the harbormaster at Untia Port.
Penerapan International Safety Management Code (ISM Code) Untuk Meningkatkan Keselamatan Awak Kapal Di Kapal MT. Palu Sipat Ali Nurwijdan, Haidar; Antoro, Dwi; Hasmawati, Andi; A. Gani, Julita; Usabeny, Dewi
BINER : Jurnal Ilmu Komputer, Teknik dan Multimedia Vol. 2 No. 6 (2025): BINER : Jurnal Ilmu Komputer, Teknik dan Multimedia
Publisher : CV. Shofanah Media Berkah

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This research is based on the rise of UAUC (Unsafe Act Unsafe Condition) which triggers a threat to the safety of ship crews. This happened as a result of the negligent implementation of the ISM Code on board. The methods used are observation and interviews, so as to produce qualitative data which will then be transformed into useful information. Based on the results of observations and interviews, it is known that there are several factors that cause the low implementation of the ISM Code on board such as a lack of concern and an attitude that is indifferent to regulations and responsibilities towards the ISM Code. The implementation of the ISM Code can be done by checking the completeness and functions of pyrotechnic, SART, fire plan, fire hose box, SCBA as well as programs such as SIRE and periodic audits. The implementation of the ISM Code can be improved by means of training and education, the implementation of incentives for crew members who comply with ISM Code procedures, as well as toolbox activities and regular monthly safety meetings. Based on these findings, the researcher suggests that the ship and its crew increase awareness, understanding, and concern for the ISM Code so that they can avoid the possibility of bad things happening in the future and safety is more guaranteed.