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Wilonotomo
Politeknik Imigrasi
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CREATION OF A WEBSITE-BASED CHATBOT APPLICATION AT THE CLASS I IMMIGRATION OFFICE OF TPI EAST JAKARTA Galuh Boy Hertantyo; W Wilonotomo; Mayza Fairda
TEMATICS: Technology ManagemenT and Informatics Research Journals Vol 3 No 2 (2021): TEMATICS: Technology ManagemenT and Informatics Research Journals
Publisher : Polteknik Imigrasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52617/tematics.v3i2.323

Abstract

The customer service of the immigration office class i tpi east Jakarta is aimed to improve the service to the applicant or applicants.The applicant or applicants have to take the time to consult with customer service .In this case, the 1st class Immigration Office East Jakarta still relies on human resources as an online customer service to response questions from applicants. Given the increasing amount of applicants, it is not very effective nor efficient to answer questions one by one given that not many applicants have much time in their day to receive informations they need in such a long time, want things quickly in a very short time. This study is an attempt to develop a web based chatbot information systems application that can be used by the applicants of the 1st class Immigration Office East Jakarta so that they can obtain informations as fast as the speed of light. The Methods used for this study is the method of extreme programming. Application programming language, it uses an MySQL database and the PHP. The result of the building of the chatbot application is a result of testing of testing was definitely using black box, it can be concluded that this application can run well and answer every question quickly in accordance expected
DESIGN AND BUILD AN IMMIGRATION STAY PERMIT E-ALERT APPLICATION AT THE ANDROID-BASED NON-TPI SERANG CLASS I IMMIGRATION OFFICE W Wilonotomo; Gunawan Ari Nursanto; Nico Harmono Putra
TEMATICS: Technology ManagemenT and Informatics Research Journals Vol 3 No 2 (2021): TEMATICS: Technology ManagemenT and Informatics Research Journals
Publisher : Polteknik Imigrasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52617/tematics.v3i2.332

Abstract

The revolution of industry 4.0 encourage people to travel to another countries with different paths. Foreigners who entered to Indonesia must have a valid residence permit. The granting of a residence permit is given by the Directorate General of Immigration through the Immigration Office and sent via email so that many foreigners not careful about the validity period of their residence permit. To provide excellent immigration services and supervision, the Directorate General ofImmigration always makes innovations that can make every job easier. In addition, by designing an Android-based immigration residence permit e-alert application, it can prevent foreigners from committing immigration violations in the form of overstay. In this study the method used is the waterfall system development method where all activities are carried out sequentially to obtain optimal results. The system development application used is Android Studio and Firebase. The method is divided into 5 (five) parts, requirements analysis, design, implementation, testing, and maintenance. The results of this study are in the form of a prototype that can be run using an Android-based emulator and can be used as an innovation reference at First Class of Serang Immigration Office.
THE EFFECTIVENESS OF THE APPLICATION FOR REPORTING THE ARRIVAL AND DEPARTURE OF SHIPS (SIKAPAL) AT THE CLASS I IMMIGRATION OFFICE OF TPI BENGKULU Mila Rosmaya; W Wilonotomo; Rizki Cahyosha
TEMATICS: Technology ManagemenT and Informatics Research Journals Vol 3 No 2 (2021): TEMATICS: Technology ManagemenT and Informatics Research Journals
Publisher : Polteknik Imigrasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52617/tematics.v3i2.343

Abstract

Indonesia as a country that has many seaports makes immigration checkpoints used as traffic in and out of foreigners. As a result, the intensity of incoming and outgoing foreign ships becomes large. Bengkulu Immigration Office creates an innovative immigration service that facilitates the process of checking foreign ships. The arrival and departure reporting application (sikapal) was created to increase the productivity of the performance of immigration officers and ship agents in the process of submitting arrival and departure data for foreign ships at immigration checkpoints. This study aims to determine the effectiveness of using sikapal application in facilitating the work of immigration officers and the constraints on effectiveness in implementing the sikapal application. The type of method used is qualitative-descriptive, data collection techniques obtained from observations, interviews, and documentation. Data analysis techniques consist of data reduction, data presentation, and conclusion drawing. The results of this study indicate that the sikapal application has so far been effective. This is based on the focus of research that uses indicators of effectiveness according to Sutrisno where the measurements include understanding the program, being on target, on time, achieving goals, and real changes. The obstacles in its implementation have not yet obtained the MRZ (Machine Readable Zone) scan permission, unstable network conditions, and the unavailability of the Website and IOS versions of the application.
ANALYSIS OF THE IMPLEMENTATION OF PAPERLESS AND E-BILLING SYSTEMS IN THE FIELD OF SERVICE AND VERIFICATION OF TRAVEL DOCUMENTS Mila Rosmaya; W Wilonotomo; Rully Novan Ripsandi Ohei
TEMATICS: Technology ManagemenT and Informatics Research Journals Vol 3 No 2 (2021): TEMATICS: Technology ManagemenT and Informatics Research Journals
Publisher : Polteknik Imigrasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52617/tematics.v3i2.344

Abstract

The paperless system discussed in this research is a system applied to the sector of travel document service and verification that replaces the paper-based form containing applicant’s data into a digital form. E-billing system discussed in this research is the actualization of paperless system mentioned earlier. This system replaces the paper- based payment billing to the digital payment billing. The e-billing is sent to the applicant by short messages service. This research analyzes the implementation of paperless and e- billing systems in travel documents service and discovers the corporate image of the West Jakarta Special Class I of Non Checkpoint Immigration Office formed through the implementation of paperless and e-billing systems. The research method used is a descriptive qualitative method. The analysis involves paperless theory and corporate image theory to answer and analyze the problems in this research. The technique of data collection comprises a semi-structured interview, observation and documentation. Data processing and analysis techniques refer to Miles and Huberman’s concept. The results of this research show usefulness of the paperless and e-billing system that has been implemented in the process of travel documents service as well as portrays the positive corporate image of the West Jakarta Special Class I of Non Checkpoint Immigration Office established by implementing the paperless and e-billing system.
ANALYSIS OF E-CLEARANCE CARE (SIERA) APPLICATION USING THE USABILITY TESTING METHOD AT CLASS I IMMIGRATION OFFICE TPI TANJUNG PERAK W Wilonotomo; P. Assiroj; A.A Wibowo
TEMATICS: Technology ManagemenT and Informatics Research Journals Vol 4 No 2 (2022): TEMATICS: Technology ManagemenT and Informatics Research Journals
Publisher : Polteknik Imigrasi

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Tanjung Perak Immigration Office, in the development of digitalization, launched an innovation called E-Clearance Care (SIERA) which aims to simplify the service process, especially at sea immigration checkpoints. E-Clearance care is an information system to support the licensing process and collect information on the passage of people entering or leaving Indonesian territory from vehicles along with those in charge and crew of transportation equipment. Through the e-clearance application, notifications of ship arrival or departure can be submitted electronically, it can reduce inspection time at immigration checkpoints. This research was conducted to analyze e-clearance care applications using indicators of usability, namely learnability, efficiency, memorability, error, and satisfaction. The results of the assessment of this application for each usability variable still need additions to the notification menu to make it easier for officers to monitor each arrival or departure of ships. Apart from that there is a need for improvements to the display menu to make it more attractive and increase network speed in the building where immigration checks are to minimize disturbance.
UNDERSTANDING AND IMPROVING THE PREVENTION OF PEOPLE TRAFFICKING THROUGH OBSERVATION AT CLASS I IMMIGRATION OFFICE NON TPI BEKASI Trisapto Wahyudi Agung Nugroho; W Wilonotomo
Jurnal Abdimas Imigrasi Vol 4 No 1 (2023): Jurnal Abdimas Imigrasi
Publisher : Polteknik Imigrasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52617/jaim.v4i1.438

Abstract

Trafficking in persons is a serious threat to human rights that requires effective preventive measures. This study applies the observation method to explore efforts to prevent trafficking in persons at the Immigration Office Class I Non TPI Bekasi. Observations were made to reveal prevention practices in real contexts, interactions between officers and the public, as well as the impact of prevention programs. The observation results indicate that the Immigration Office has adopted various strategies to prevent trafficking in persons. Through the document inspection process, officers carefully identify potential falsification of identity and travel documentation. Outreach programs play an important role in increasing the awareness and understanding of the public and officials about trafficking in persons. The interaction between officers and the community seems to be going well, with the community responding positively to prevention efforts. Observations also reveal that cooperation with external agencies, such as the police and non-governmental organizations, plays a role in sharing information and handling cases. However, the observations also identified challenges, such as the existence of complex situations and the dynamics of cross-border corridors. Observations indicate that policy adaptation and improvement of prevention practices can contribute to overcoming this challenge. Taking into account the results of observations, this study provides an in-depth understanding of the prevention of trafficking in persons at the Immigration Office Class I Non TPI Bekasi. The practical implications of this research involve improving prevention processes, increasing the effectiveness of outreach programs, and developing cross-sectoral collaboration. As such, observation emerges as an important method of understanding and strengthening efforts to prevent trafficking in persons in this environment.
Co-Authors A.A Wibowo Abduhafizh Ramadhana Aji, Koesmoyo Ponco Akbariyatn Darma Putra Dedi Muhaemin Dhimas Triand Noviansyah Fazril Habib Manurung Firman Wahyu Fachreza Fransiskus Vendyka Rozandya Putra Galuh Boy Hertantyo Isidorus Anung Prabadhi M Alvi Syahrin Mayza Fairda Mila Rosmaya Muhammad Taufiq Akbar Fitriyanto Nico Harmono Putra Nursanto, Gunawan Ari P. Assiroj Priati Assiroj Rizki Cahyosha Rully Novan Ripsandi Ohei Trisapto Wahyudi Agung Nugroho Wahyu Eka Putra