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All Journal Dinasti International Journal of Education Management and Social Science Jurnal Pengabdian Masyarakat dan Penelitian Terapan
Andri Primadi
Institut Transportasi dan Logistik Trisakti, Jakarta, Indonesia
Agriculture, Biological Sciences & Forestry Arts Humanities Economics, Econometrics & Finance Education Social Sciences

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Implementation of Service Quality, Infrastructure, and Accessibility for Light Rail Transit (LRT) Transportation: Study Literature Review Muhammad Tohir; Andri Primadi; Cecep Budiman; Lira Agusinta; Mulyadi Mulyadi
Dinasti International Journal of Education Management And Social Science Vol. 6 No. 5 (2025): Dinasti International Journal of Education Management and Social Science (June
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v6i5.4587

Abstract

The article on the implementation of service quality, infrastructure and accessibility to light rail transit (LRT) transportation is an article within the scope of marketing management science. The purpose of this study is to build a hypothesis regarding the influence between variables that can later be used for further research within the scope of marketing management. The research method used is descriptive qualitative. The data collection technique uses literature studies/literature reviews. Data were obtained from previous studies that are relevant to this study and sourced from academic online media such as Publish or Perish, Google Scholar, Jurnal Sinta, DOAJ and Garuda. The results of this study are as follows: 1) Service quality plays a role in light rail transit (LRT) transportation; 2) Infrastructure plays a role in light rail transit (LRT) transportation; and 3) Accessibility plays a role in light rail transit (LRT) transportation.
Analisis Pengaruh Kualitas Layanan, Citra Merek dan Harga Terhadap Kepuasan Pelanggan Perusahaan Logistik Andri Primadi; Muhammad Tohir; Putri Annisa Lestari
Jurnal Pengabdian Masyarakat dan Penelitian Terapan Vol. 1 No. 2 (2023): Jurnal Pengabdian Masyarakat dan Penelitian Terapan (April-Juni 2023)
Publisher : Greenation Publisher & Yayasan Global Resarch National

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jpmpt.v1i2.617

Abstract

Pengaruh Kualitas Layanan, Citra Merek dan Harga terhadap Kepuasan Pelanggan adalah artikel ilmiah studi pustaka dalam ruang lingkupManajemen Logistik. Tujuan artikel ini membangun hipotesis pengaruh variabel independen terhadap variabel dependen yang akan digunakan pada riset berikutnya. Objek riset pada pustaka media online, Google Scholar, Semantic Scholar, Elsevier, Zotero dan media jurnal online lainnya. Metode riset dengan library risearch bersumber dari e-book dan journal ilmiah. Analisis pendekatan deskriftif kualitatif.  Hasil artikel ini: 1) Kualitas Layanan berpengaruh terhadap Kepuasan Pelanggan Perusahaan Logistik;  2) Citra Merek berpengaruh terhadap Kepuasan Pelanggan Perusahaan Logistik; dan 3) Harga berpengaruh terhadap Kepuasan Pelanggan Perusahaan Logistik.
Co-Authors Cecep Budiman Lira Agusinta Muhammad Tohir Mulyadi Mulyadi Putri Annisa Lestari