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All Journal Jurnal Pembelajaran, Bimbingan, dan Pengelolaan Pendidikan Proceedings Series of Educational Studies
Satriatama, Dandy Aditya
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Education

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Strategi Pengembangan Akademik dan Peningkatan Kualitas Layanan Akademik Mahasiswa Umniyya, Anisatul; Kartika, Anggi; Sari, Ayuni Linda Agustina; Satriatama, Dandy Aditya; Febrianita, Dewi Eka; Irawan, Regina Aurella; Supriyanto, Achmad
Jurnal Pembelajaran, Bimbingan, dan Pengelolaan Pendidikan Vol. 3 No. 9 (2023)
Publisher : Universitas Negeri Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17977/um065v3i92023p837-851

Abstract

Abstract: This article reviews the Academic Development Strategy and Improving the Quality of Academic Services for UM Faculty of Education Students. This study aims to determine leadership strategies in tertiary institutions, strategies for developing student academics, supporting and inhibiting factors in developing student academics, and strategies for academic services in tertiary institutions. This study uses qualitative research methods with research instruments including observation, interview guides, and researchers as a key pillar and previous theory as an addition. The source of this research is the results of interviews from one of the lecturers who has an interest in taking care of this section. The result is routine coordination to find out the problems in each sub-section by mapping the problems. And the way to improve the quality of its services is to prepare adequate facilities and infrastructure for students and alumni, serving in the academic field in the form of PPDikti reporting services and others. As well as serving students according to working hours and according to applicable SOPs. Abstrak: Artikel ini mengulas tentang Strategi Pengembangan Akademik dan Peningkatan Kualitas Layanan Akademik Mahasiswa Fakultas Ilmu Pendidikan UM. Penelitian ini memiliki tujuan guna mengetahui Strategi kepemimpinan di perguruan tinggi, Strategi mengembangkan akademik mahasiswa, Faktor pendukung serta penghambat dalam mengembangkan akademik mahasiswa, dan Strategi pelayanan akademik di perguruan tinggi. Penelitian ini menggunakan metode penelitian kualitatif dengan instrumen penelitiannya meliputi observasi, pedoman wawancara, dan peneliti sebagai tumpuan kunci dan teori terdahulu sebagai tambahan. Sumber penelitian ini adalah hasil wawancara dari salah satu dosen yang berpekepentingan untuk mengurusi bagian tersebut. Adapun hasilnya adalah rutin dilakukannya koordinasi untuk mengetahui permasalahan di masing-masing dan sub bagian dengan melakukan pemetaan permasalahan. Dan cara meningkatkan kualitas pelayanannya adalah dengan menyiapkan sarana dan prasarana yang memadai untuk mahasiswa dan alumni, melayani dibidang akademik berupa layanan pelaporan PPDikti dan lain-lain. Serta melayani mahasiswa sesuai jam kerja dan sesuai SOP yang berlaku.
Increasing School Administrative Staff Effectiveness Through Technology – Based Training Programs and Career Path Mapping Satriatama, Dandy Aditya; Sunarni, Sunarni; Sultoni, Sultoni
Proceedings Series of Educational Studies 2024: Proceedings of the International Seminar Universitas Negeri Malang Indonesia – Universiti Mala
Publisher : Universitas Negeri Malang

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Abstract

The effectiveness of school administrative staff has a very important role in supporting the smooth running of educational operations. However, in fact, there are still many shortcomings in terms of motivation and productivity of TAS (School Administration Staff) employees which cause their performance in the field to not be optimal due to the lack of professional scale training and career path mapping before they are officially assigned. Based on this, the aim of writing this article is to analyze how to increase the effectiveness of school administration staff through technology-based training programs and career path mapping. Then, this article uses an interpretive qualitative approach and literature to streamline mechanisms and speed up the discovery of new steps according to developments in the current era. Data was collected by reading various library sources and qualitative analysis sourced from various types of literature according to the object of study in the form of collecting and analyzing data through bibliographic annotation techniques accompanied by carrying out neat and structured reviews. The results of this research have shown that technology-based training can significantly improve the technical skills of administrative staff, especially in data management and use of administrative software. Apart from that, career path mapping has also been proven to be able to increase job satisfaction and their motivation to develop more professionally in the future. In the end, the combination of accurate training and clarity in career mapping will result in increased productivity and work efficiency of TAS employees. Therefore, the author recommends that all schools continue and consistently develop technology-based training programs accompanied by systematic career path mapping in order to increase the effectiveness of all school administration staff in this country.
Co-Authors Achmad Supriyanto Febrianita, Dewi Eka Irawan, Regina Aurella Kartika, Anggi Sari, Ayuni Linda Agustina Sultoni Sultoni, Sultoni Sunarni Sunarni Umniyya, Anisatul