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Advanced Health Control Consultation Application at Clinic B White C Based on Android Iskandar, Akbar; Aman, Andryanto; Dayun Miyanti; Muhammad Akram Hamzah; Tatik Maslihatin
Ceddi Journal of Information System and Technology (JST) Vol. 1 No. 1 (2022): April
Publisher : Yayasan Cendekiawan Digital Indonesia (CEDDI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56134/jst.v1i1.4

Abstract

Health information is a vital aspect of daily life, typically obtained through in-person consultations with doctors. However, the COVID-19 pandemic has necessitated changes in interaction patterns between patients and medical personnel due to the implementation of health protocols and social restrictions. Traditional face-to-face consultations not only increase the risk of transmission but also extend patient waiting times at clinics. Interviews with several patients revealed that most still rely on in-person meetings to obtain health information, necessitating a more efficient and secure technology-based solution. This study aims to develop E-Consul, an Android-based health consultation application that facilitates interactive communication between patients and doctors. Through this application, patients can ask questions in text format and receive immediate responses through the system. The application also features health articles that enable doctors to share knowledge with the public, as well as a first aid guide to improve patient preparedness. The results showed that E-Consul accelerated access to health information, reduced the need for in-person visits, and increased patient satisfaction. A pilot study of 10 respondents found that 90% strongly agreed and 10% agreed that the application facilitated consultations and was useful for obtaining health information. No respondents disagreed. These findings confirm that E-Consul is feasible to implement as a practical solution to support the transformation of inclusive, effective, and relevant digital medical services in the post-pandemic era.
Android-Based Public Complaint Service System in Malimongan Tua Sub-district, Makassar Wahyuni, Resky; Marwa Sulehu; Tamus bin Tahir; Akbar Iskandar; Tatik Maslihatin; Tamra
Jurnal Abdimas Cendekiawan Indonesia Vol. 1 No. 3 (2024): September
Publisher : Yayasan Cendekiawan Digital Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56134/jaci.v1i3.97

Abstract

The problem that occurs in the Public Complaints Service System in Malimongan Tua Village is the absence of a public complaint service system. Therefore, the researcher offers a solution to this problem by designing and implementing an Android-based public complaint service system. The purpose of this study is to design and implement an Android-based public complaint service system. Data were obtained through field research, library research, and interviews. The waterfall method is used in system development. The results of the study indicate that this data was obtained through observation, interviews, and library studies. The waterfall method is used in system development. The results of the study indicate that (the design and manufacture) of the Public Complaint Service System in Malimongan Tua Village, black box system testing ran well, and the results of User Acceptance Testing (UAT) testing on several respondents (Villages and Users) related to the use of the Android-based Public Complaint Service System Optimization application in Malimongan Tua Village, Makassar. In addition, the results of this study have been implemented in the form of community service, where this application helps the people of Malimongan Tua Village to convey their complaints more easily and efficiently, as well as improve the village government's response to problems faced by the community, it is concluded that this application is very suitable for use with a final score of 87.4%.