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All Journal Jurnal Transformatika Abdimasku : Jurnal Pengabdian Masyarakat Jurnal Manajemen Pariwisata dan Perhotelan International Journal of Education, Language, Literature, Arts, Culture, and Social Humanities Aspirasi : Publikasi Hasil Pengabdian dan Kegiatan Masyarakat
Andi Hallang Lewa
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Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Public Health Social Sciences

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Management Desa Sukomulyo: Potensi Menjadi Desa Wisata di Destinasi Pariwisata Super Prioritas Borobudur Emik Rahayu; Joseph Aldo Irawan; Izza Ulumuddin Ahmad Asshofi; Sudiana Wachyudi; Fitriatunnisa Shabrina; Andi Hallang Lewa
Jurnal Manajemen Pariwisata dan Perhotelan Vol. 2 No. 2 (2024): Mei : Jurnal Manajemen Pariwisata dan Perhotelan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59581/jmpp-widyakarya.v2i2.3057

Abstract

Sukomulyo Village, a village around Borobudur's Super Priority Tourism Destination, wants to develop into a tourist destination. The correct form of tourist destination is to become a tourist village. Efforts to become a tourist village are certainly a challenging thing. It is necessary to conduct research first to find out the village's potential so that it can declare it to be a tourist village because it has adequate facilities. To achieve the goal, cooperation efforts are needed between the village government and the villagers to create synergy in understanding. In addition, it is necessary to explore the potential of Sukomulyo village to determine its readiness to become a tourist village. This research uses qualitative descriptive methods through field observations and interview discussions. The purpose of this study is to describe the efforts of Sukomulyo village to become a new tourist village around the Super Priority Tourism Destination of Borobudur and produce tour packages. The results of this study show that the potential of Sukomulyo village can be designed as a strategy to become a tourist village to attract potential tourists.
Efforts Of Guest Relations Officer Of Hotel Tentrem Semarang In Handling Guest Complaints Mellarisca Nadya Nur Rosena; Andi Hallang Lewa
International Journal of Education, Language, Literature, Arts, Culture, and Social Humanities Vol. 1 No. 3 (2023): August : International Journal of Education, Language, Literature, Arts, Cultur
Publisher : FKIP, Universitas Palangka Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59024/ijellacush.v1i3.303

Abstract

In the daily operation of a hotel, it is inevitable that guest complaints will occur. Even though all the facilities and services provided are up to standard, it is not uncommon for hotels to encounter obstacles or problems that cause guests to be disappointed and guests submit them in the form of complaints. With this complaint phenomenon, a hotel provides a complaint service that connects guests with the hotel as a complaint handling strategy. This section is the Guest Relations Officer, Guest Relations is responsible for complaints submitted by guests and ensures that the service that guests receive during their stay is the best service. The author conducts research on Guest Relations efforts in handling complaints that occur at hotels. Because the Guest Relations Officer is tasked with handling complaints, a complaint handling system is needed that is systematically arranged. As an effort to handle complaints, a standard for handling complaints has been established. This standard is a benchmark for a hotel in providing Guest Relations services for guests. This study uses a qualitative descriptive research method. To obtain the data needed for writing this research using four methods, namely interviews, observation, documentation, and literature study so as to obtain accurate data. The data obtained is arranged in a research result that will be used as the author's final project. From the results of research conducted by the authors found that the handling of complaints carried out by the Guest Relations Officer at Hotel Tentrem Semarang went well so that complaints that occurred could be resolved properly. In addition to handling complaints, the authors also found that the Guest Relations Officer was also in charge of handling VIP guests, where these VIP guests were important people or members of the government. The results of this study indicate that the Guest Relations Officer is very influential in the service of a hotel, because listening to guest complaints and dealing with complaints can maintain guest confidence in the services provided by the hotel.
Pelatihan dan Pengenalan Konsep Agrowisata Guna Mendukung Pemanfaatan Tanah Bengkok Desa Kalisapu sebagai Daerah Agrowisata Emik Rahayu; Izza Ulumuddin Ahmad Asshofi; Budi Santoso; Andi Hallang Lewa; Wijaya, Muhammad Askha Rafliansyach; Ariel Sabella Siva Shan
ASPIRASI : Publikasi Hasil Pengabdian dan Kegiatan Masyarakat Vol. 2 No. 3 (2024): Mei : ASPIRASI : Publikasi Hasil Pengabdian dan Kegiatan Masyarakat
Publisher : Asosiasi Periset Bahasa Sastra Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/aspirasi.v2i3.611

Abstract

Crooked land is customary land managed by the village whose designation is used for the benefit of the village or the administration of the village. By and large, crooked soil is used for agriculture. The use of crooked land as a source of village cash is not only in agriculture, but can also be through the field of tourism which is often referred to as agrotourism. The development of agrotourism by utilizing land based on local culture is expected to increase farmers' income and to reserve land resources, as well as maintain local culture and local technology (indigenous people's knowledge) which is generally in accordance with the natural conditions of the environment. In Kalisapu Village, most of the utilization of crooked land in Kalisapu village is still focused on agriculture as the main source of crooked land income. The crooked soil potential of the tourism field has not been optimally applied. To be able to develop crooked land into Agrotourism tourism, qualified and competent human resources are needed in Agrotourism tourism midwives. The training held is a collaboration between the Kalisapu Village Government, Slawi District, Central Java, and the proposing team of Dian Nuswantoro University (UDINUS) through a community service or community partnership program whose implementation is in the form of training, training and introduction to the concept of Agrotourism to support the use of crooked land in Kalisapu Village as an Agrotourism Area.
Simple Additive Weighting Untuk Prioritas Peminjaman Area Promosi Produk Kesehatan Pada Klinik Utama Sari Medika Dian Prawitasari; Aries Setiawan; Lely Kusumaningrum; Ichwan Setiarso; Moch. Sjamsul Hidajat; Andi Hallang Lewa; Dedi Joko Purnomo; Karmila; Setiawan, Aries
Jurnal Transformatika Vol. 23 No. 2 (2026): January 2026
Publisher : Jurusan Teknologi Informasi Universitas Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26623/transformatika.v23i2.13837

Abstract

Salah satu unsur pendukung pelayanan klinik adalah pemenuhan ruang sesuai dengan fungsi yang telah ditetapkan. Salah satu ruang pelayanan kesehatan yang ditetapkan oleh pemerintah adalah ruang edukasi dan pelatihan, yang berfungsi sebagai area promosi produk kesehatan. Di Klinik Utama Sari Medika, ruang ini disebut sebagai area promosi produk kesehatan. Meningkatnya permintaan penggunaan area tersebut menimbulkan permasalahan tersendiri, terutama terkait dengan penentuan prioritas peminjaman. Oleh karena itu, diperlukan suatu mekanisme prioritas peminjaman yang tidak hanya mempertimbangkan satu variabel, tetapi merupakan kombinasi dari beberapa faktor pendukung peminjaman. Metode yang digunakan dalam penelitian ini adalah Simple Additive Weighting (SAW), yang menerapkan pendekatan multikriteria dengan pemberian bobot pada setiap variabel. Hasil akhir penelitian menunjukkan tingkat kelayakan sebesar 85%, sehingga metode ini dapat digunakan sebagai alternatif dalam menentukan prioritas pengguna area promosi produk kesehatan.
Pelatihan Penyusunan Aplikasi Sederhana untuk Meningkatkan Kemampuan Algoritma Siswa SMAN 7 Semarang Imam Nuryanto; Aries Setiawan; Andi Hallang Lewa
ABDIMASKU : JURNAL PENGABDIAN MASYARAKAT Vol 9, No 2 (2026): MEI 2026
Publisher : LPPM UNIVERSITAS DIAN NUSWANTORO

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62411/ja.v9i2.3337

Abstract

SMA Negeri 7 Semarang merupakan salah satu sekolah yang memiliki kelompok keahlian informatika sebagai sarana pengembangan keterampilan tambahan siswa di bidang teknologi informasi. Permasalahan yang dihadapi mitra yaitu pembelajaran algoritma yang masih bersifat teoritis serta keterbatasan laboratorium komputer yang menyebabkan siswa belum optimal dalam mengimplementasikan algoritma ke dalam bentuk program aplikasi sederhana. Google Colab menjadi salah satu alternatif untuk mengatasi permasalahan tersebut karena dapat diakses melalui handphone maupun komputer. Metode pelaksanaan kegiatan dilakukan melalui pelatihan algoritma dasar, penyusunan flowchart sederhana, implementasi coding dasar, serta pendampingan praktik secara langsung. Hasil kegiatan menunjukkan bahwa siswa mampu memahami konsep algoritma secara lebih sistematis, menyusun flowchart dasar, serta mengimplementasikan coding sederhana menggunakan Google Colab. Pemanfaatan media ini juga membantu meningkatkan fleksibilitas pembelajaran pemrograman dan mengurangi ketergantungan terhadap laboratorium komputer sekolah.
Co-Authors Ariel Sabella Siva Shan Aries Setiawan Aries Setiawan Budi Santoso Dedi Joko Purnomo Dian Prawitasari Fitriatunnisa Shabrina Ichwan Setiarso Imam Nuryanto Izza Ulumuddin Ahmad Asshofi Joseph Aldo Irawan Karmila Lely Kusumaningrum Mellarisca Nadya Nur Rosena Moch. Sjamsul Hidajat Rahayu, Emik Setiawan, Aries Sudiana Wachyudi Wijaya, Muhammad Askha Rafliansyach