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The Mediation of Education and Tenure on the Perpormance of Employees Dewa Putu Yohanes Agata L. Sandopart; Budiman Abdulah; Annisa Pratiwi Ramdini; Erma Wijayanti; Dewa Ayu Indiana Ida L. Sandopart
Jurnal Ilmiah Manajemen dan Kewirausahaan Vol. 5 No. 1 (2026): Januari: Jurnal Ilmiah Manajemen dan Kewirausahaan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jimak.v5i1.5497

Factors influencing employee performance are a big concern for businesses in an increasingly dynamic workplace. Tenure and educational attainment are key factors in raising labor productivity. While tenure-based experience enables employees to develop competence, adaptability, and effectiveness in completing their tasks, education provides the fundamental knowledge and skills required for the job (Noe, 2020). However, without sufficient work experience, education alone is insufficient. Tenure permits individuals to comprehend company culture, strengthen technical and interpersonal abilities, and improve efficiency in completing their jobs (Robbins & Judge, 2019). Therefore, when developing human resource management strategies, businesses must have a thorough understanding of how these two factors affect employee performance. This research aims to determine the significant influence between education level and length of service on employee performance partially and simultaneously for employees of the Grand Sahid Jaya Hotel Jakarta. This research design is causal using primary data obtained from the results of the questionnaire. The population in this research was all 50 employees. The data analysis technique used in this research uses a questionnaire method, for data processing using statistical software SPSS Version 28. The research results show that education level and length of service influence employee performance partially and simultaneously.

The Mediation of Education and Tenure on the Perpormance of Employees Dewa Putu Yohanes Agata L. Sandopart; Budiman Abdulah; Annisa Pratiwi Ramdini; Erma Wijayanti; Dewa Ayu Indiana Ida L. Sandopart
Jurnal Ilmiah Manajemen dan Kewirausahaan Vol. 5 No. 1 (2026): Januari: Jurnal Ilmiah Manajemen dan Kewirausahaan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jimak.v5i1.5497

Factors influencing employee performance are a big concern for businesses in an increasingly dynamic workplace. Tenure and educational attainment are key factors in raising labor productivity. While tenure-based experience enables employees to develop competence, adaptability, and effectiveness in completing their tasks, education provides the fundamental knowledge and skills required for the job (Noe, 2020). However, without sufficient work experience, education alone is insufficient. Tenure permits individuals to comprehend company culture, strengthen technical and interpersonal abilities, and improve efficiency in completing their jobs (Robbins & Judge, 2019). Therefore, when developing human resource management strategies, businesses must have a thorough understanding of how these two factors affect employee performance. This research aims to determine the significant influence between education level and length of service on employee performance partially and simultaneously for employees of the Grand Sahid Jaya Hotel Jakarta. This research design is causal using primary data obtained from the results of the questionnaire. The population in this research was all 50 employees. The data analysis technique used in this research uses a questionnaire method, for data processing using statistical software SPSS Version 28. The research results show that education level and length of service influence employee performance partially and simultaneously.

The Mediation of Education and Tenure on the Perpormance of Employees Dewa Putu Yohanes Agata L. Sandopart; Budiman Abdulah; Annisa Pratiwi Ramdini; Erma Wijayanti; Dewa Ayu Indiana Ida L. Sandopart
Jurnal Ilmiah Manajemen dan Kewirausahaan Vol. 5 No. 1 (2026): Januari: Jurnal Ilmiah Manajemen dan Kewirausahaan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jimak.v5i1.5497

Factors influencing employee performance are a big concern for businesses in an increasingly dynamic workplace. Tenure and educational attainment are key factors in raising labor productivity. While tenure-based experience enables employees to develop competence, adaptability, and effectiveness in completing their tasks, education provides the fundamental knowledge and skills required for the job (Noe, 2020). However, without sufficient work experience, education alone is insufficient. Tenure permits individuals to comprehend company culture, strengthen technical and interpersonal abilities, and improve efficiency in completing their jobs (Robbins & Judge, 2019). Therefore, when developing human resource management strategies, businesses must have a thorough understanding of how these two factors affect employee performance. This research aims to determine the significant influence between education level and length of service on employee performance partially and simultaneously for employees of the Grand Sahid Jaya Hotel Jakarta. This research design is causal using primary data obtained from the results of the questionnaire. The population in this research was all 50 employees. The data analysis technique used in this research uses a questionnaire method, for data processing using statistical software SPSS Version 28. The research results show that education level and length of service influence employee performance partially and simultaneously.

Investor Expectation Management Strategies through IPO Roadshow and Book-building Processes Sandopart, Dewa Putu Yohanes Agata L.
Jurnal Ekonomi, Manajemen, dan Bisnis Vol. 3 No. 2 (2025): Jurnal Ekonomi, Manajemen dan Bisnis
Publisher : Lembaga Penelitian dan Pendidikan (LPP) Kalibra

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70716/emis.v3i2.477

This study explores investor expectation management strategies implemented by issuers and underwriters during the roadshow and book-building process of Initial Public Offerings (IPOs) on the Indonesia Stock Exchange. Employing a qualitative approach with an instrumental case study design, this research analyzes three main issuers representing the technology, consumer, and infrastructure sectors during the 2021-2025 period. Data were collected through in-depth interviews with 24 participants (issuer management, underwriters, institutional investors, and regulators), participant observation at three roadshow sessions, and document analysis of prospectuses and order book data. Thematic analysis yielded six main themes: (1) construction of corporate value narrative through selective framing, (2) two-stage price negotiation reflecting fundamentals and sentiment, (3) management of oversubscription and scarcity perception, (4) iterative feedback mechanisms between stages, (5) strategy differentiation based on issuer characteristics, and (6) implementation challenges and ethical risks. The main findings indicate that small technology companies employ aggressive strategies with the highest underpricing level (28.6%), while large infrastructure companies employ conservative strategies with the lowest underpricing (8.2%). This study confirms and extends Okamoto's (2023) two-step price adjustments model to the Indonesian emerging market context. The novelty lies in the systematic mapping of communication tactics used by management and underwriters in managing heterogeneous investor expectations. Policy implications include recommendations for adopting hybrid IPO auction models and strengthening supervision of selective disclosure practices during roadshows.

Dividend Policy Adaptation Strategies of New Issuers toward Capital Market Expectations: A Phenomenological Study Sandopart, Dewa Putu Yohanes Agata L.
Jurnal Ekonomi, Manajemen, dan Bisnis Vol. 3 No. 2 (2025): Jurnal Ekonomi, Manajemen dan Bisnis
Publisher : Lembaga Penelitian dan Pendidikan (LPP) Kalibra

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70716/emis.v3i2.478

This study aims to explore the dividend policy adaptation strategies employed by new issuers in responding to capital market expectations following an initial public offering (IPO). Using an interpretative phenomenological approach, this study involved 12 informants from 8 companies that conducted IPOs on the Indonesia Stock Exchange during the 2021–2023 period. Data were collected through semi-structured in-depth interviews, document analysis, and field notes. Data analysis followed the six-stage Interpretative Phenomenological Analysis (IPA) method. The findings identified four superordinate themes: signaling conformity (adherence to market signals), reported by 83.3% of informants; dividend smoothing, confirmed by all informants (100%); strategic decoupling (separation of formal policy from actual practice), identified in 58.3% of informants; and dividend theater (dividend narration as symbolic performance), which represents the original contribution of this study. The analysis reveals that the dividend policy of new issuers is not merely a rational financial decision but rather a social phenomenon shaped by collective market expectations and institutional legitimacy pressures. This study enriches signaling theory, agency theory, and institutional theory by incorporating processual and contextual dimensions. Policy implications recommend strengthening the Financial Services Authority’s oversight of earnings management practices and mandating new issuers to present more realistic dividend projections in their prospectuses.

Endorsement Communication Strategies in Building Consumer Trust: A Phenomenological Study of Social Media Followers Sandopart, Dewa Putu Yohanes Agata L.
Jurnal Ekonomi, Manajemen, dan Bisnis Vol. 1 No. 2 (2023): Jurnal Ekonomi, Manajemen dan Bisnis
Publisher : Lembaga Penelitian dan Pendidikan (LPP) Kalibra

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70716/emis.v1i2.483

The proliferation of endorsement practices on social media has created a paradox: on one hand, it enhances product visibility, yet on the other, it triggers consumer skepticism due to the ambiguity between organic and commercial content. This study aims to explore how social media followers interpret endorsement communication strategies in building—or conversely, eroding—consumer trust. Employing an interpretative phenomenological approach, this research involved in-depth interviews with 23 informants who are active followers of at least three influencer accounts on Instagram and TikTok. The principal findings identify ten interrelated patterns of consumer consciousness: authenticity radar, transactional fatigue, selective trust construction, parasocial compensation, value resonance, digital literacy as a modulator, temporal trust fluctuation, social proof calibration, disclosure cynicism, and post-purchase dissonance. This research contributes to the development of an updated Influencer Trust Decay Theory and offers practical implications for brands and endorsers in designing sustainable communication strategies.

From Celebrity to Speculator – Retail Investor Experiences with Controversial Endorsements and Stock Price Dynamics in Indonesia’s Emerging Market Sandopart, Dewa Putu Yohanes Agata L.
Jurnal Ekonomi, Manajemen, dan Bisnis Vol. 4 No. 1 (2026): Jurnal Ekonomi, Manajemen dan Bisnis
Publisher : Lembaga Penelitian dan Pendidikan (LPP) Kalibra

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70716/emis.v4i1.484

Celebrity endorsements and financial influencers have become a significant phenomenon in the Indonesian capital market, coinciding with a rise in stock manipulation cases driven by public figure recommendations. Regulatory authorities have documented numerous alleged capital market violations, including pump-and-dump schemes involving influencers. This study aims to explore in depth how retail investors experience and respond to controversial endorsements, and how these dynamics shape their perceptions of stock prices. Employing a qualitative approach with an instrumental case study design, the research involved interviews with 25 retail investors in Jakarta, Surabaya, and Medan who had invested in stocks promoted by endorsers. The findings identify three experiential patterns: FOMO-driven herding triggered by endorser authority, cognitive dissonance following losses attributable to recommendations, and resilience signaling as a self-defense mechanism. This study contributes by integrating source credibility perspectives with behavioral finance and offers policy implications for capital market regulators in managing influencer activity.

Investor Perceptions of Financial Performance Announcements and Their Impact on Trading Decisions: A Phenomenological Study of Commodity Cycle Companies Sandopart, Dewa Putu Yohanes Agata L.
Jurnal Ekonomi, Manajemen, dan Bisnis Vol. 2 No. 2 (2024): Jurnal Ekonomi, Manajemen dan Bisnis
Publisher : Lembaga Penelitian dan Pendidikan (LPP) Kalibra

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70716/emis.v2i2.485

Theoretically, profit and loss announcements should serve as fundamental signals guiding investment decisions. However, empirical evidence suggests that investors, particularly those trading in commodity cycle companies, often make decisions that are not entirely rational. This study aims to explore in depth how investor perceptions of financial performance announcements are formed and how these perceptions influence trading decisions in commodity cycle companies. Employing a qualitative phenomenological approach, the research involved 18 informants, including retail investors, investment managers, and securities analysts actively trading shares of commodity companies on the Indonesia Stock Exchange. Data were collected through semi-structured interviews and participant observation in investor discussion forums and subsequently analyzed using interpretative phenomenological analysis. The main findings reveal four central themes: the ambiguity of profit meaning amidst commodity volatility, emotional heuristics as the primary mediator of perception, cognitive dissonance between fundamental information and actual trading behavior, and social proof within investor communities as a decision catalyst. This study contributes to the expansion of behavioral finance theory by demonstrating that investor perception operates through dual-processing mechanisms that diverge from perfect rationality assumptions. Practically, the findings underscore the need for financial literacy programs that account for the psychological aspects of commodity cycle investors.

Beban Kerja di Laut yang Tak Terlihat: Eksplorasi Kualitatif Pengaruh Work Overload dan Stres Kerja terhadap Burnout pada Crew Kapal RORO XXX Sandopart, Dewa Putu Yohanes Agata L.
PERSEPTIF: Jurnal Ilmu Sosial dan Humaniora Vol. 1 No. 2 (2023): PERSEPTIF: Jurnal Ilmu Sosial dan Humaniora
Publisher : Lembaga Penelitian dan Pendidikan (LPP) Kalibra

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70716/perseptif.v1i2.500

The aim of this study is to investigate in depth how workload that exceeds capacity limits and psychological pressure in the workplace contribute to the phenomenon of extreme fatigue among crew members serving on the RORO XXX vessel, and to identify the adaptive strategies used by officers to manage work pressure in the maritime environment. A qualitative approach with a case study design was employed. Data collection was carried out through in-depth interviews with five deck officers and participatory observation from March to April 2023, and data analysis referred to the interactive model. The exploratory results indicate that workload that is not visibly apparent has a positive correlation with increased psychological pressure, which ultimately triggers symptoms of burnout. The identified issues include quantitative and qualitative dimensions of workload exceeding individual capacity, shift work systems that disrupt biological rest rhythms, and insufficient recovery periods. The coping mechanisms applied by crew members include problem-solving efforts such as time management and team coordination, as well as emotion regulation efforts through relaxation and the use of social support. This study concludes that excessive workload and prolonged psychological pressure significantly influence the emergence of burnout, necessitating interventions in workload management along with strengthening individual capacity to cope with stress. The novelty of this research lies in its contextual exploration of burnout in the Indonesian maritime sector, which remains limited.

Beban Ganda Perempuan Pekerja: Studi Kasus Sumber Stres pada Ibu yang Bekerja di Sektor Formal Sandopart, Dewa Putu Yohanes Agata L.
PERSEPTIF: Jurnal Ilmu Sosial dan Humaniora Vol. 3 No. 4 (2025): PERSEPTIF: Jurnal Ilmu Sosial dan Humaniora
Publisher : Lembaga Penelitian dan Pendidikan (LPP) Kalibra

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70716/perseptif.v3i4.501

This study explores the experiences of double burden and sources of stress among mothers employed in the formal sector in Indonesia. This qualitative case study involved six working mothers from three sectors, namely banking, education, and healthcare in Surabaya. Data were collected through in-depth interviews, observation, and document analysis, and analyzed using an interactive model. The findings reveal that the double burden experienced is multidimensional, including physical, emotional, and cognitive aspects. Maternal guilt emerges as the most dominant source of stress, surpassing formal work pressure. Stress manifestations include physical disturbances such as insomnia, migraines, and chronic fatigue, emotional disturbances such as anxiety, irritability, and helplessness, and behavioral changes such as decreased performance and social withdrawal. Stress is exacerbated by unequal distribution of domestic tasks with partners, pressure from in-laws, and lack of structural support in the workplace. The study identifies context-specific findings in Indonesia, including the presence of invisible mental load as an unseen yet energy-depleting cognitive burden, pressure from in-laws as a source of stress in collectivist culture, and the phenomenon of digital ibuism where social media reinforces unrealistic motherhood standards. The study recommends the need for gender-responsive employment policies, increased social support from partners and families, and psychological interventions to help working mothers manage maternal guilt and adopt more realistic parenting standards.

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