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Journal : Journal of Hotel Management

A Pengaruh Lingkungan Kerja Terhadap Kinerja Karyawan di X Wines Bali: Pengaruh Lingkungan Kerja Terhadap Kinerja Karyawan di X Wines Bali Andinata, Kadek Rian; Kalpikawati, Ida Ayu; Mas Wiartha, Nyoman Gede
Journal of Hotel Management Vol. 3 No. 1 (2025): Journal of Hotel Management
Publisher : Program Studi Administrasi Perhotelan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/jhm.v1i1.1507

Abstract

Abstract Employee performance is a very influential factor in the work system in company. The success or failure of the companyare seen from how good the performance of employees in the company. A conducive and comfortable work environment are the way to maintain and improve employee performance to remain good. This study aims to determine the effect of work environment on employee performance at X Wines Bali. A good work environment can make a positive contribution to employee performance, while a bad work environment may decrease the employee performance. The number of samples inthis study was 90 respondents using saturated sampling method. The data was collected by distributing questionnaires using a 5-point Likert scale to measure 26 statement items. The data analysis techniques used were simple linear regression analysis, t-test, and the coefficient of determination which were processed with the SPSS version 25. The results of this study indicate that work environment contributes to the employee performance by 52%, while the remaining 48% is influenced by other variables outside of this study. The companies are expected to pay more attention to the work environment to improve the performance of employees.
Pengaruh harga Kamar dan Kualitas Pelayanan terhadap Keputusan Menginap di Westin Resort & Spa di Ubud Atiramaniya, Ni Wayan Cittin; Suastini, Ni Made; Mas Wiartha, Nyoman Gede
Journal of Hotel Management Vol. 3 No. 1 (2025): Journal of Hotel Management
Publisher : Program Studi Administrasi Perhotelan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/jhm.v1i1.1552

Abstract

The increasingly competitive growth of hotels in Gianyar Regency will also impact the competitiveness of its business. To enhance the decision-making process for staying at The Westin Resort & Spa Ubud, Bali, attention must be paid to several factors that influence guests' decisions to stay. Factors such as Room Price and Service Quality can increase guests' willingness to stay or make repeat purchases. This study aims to determine the influence of room price and service quality on the decision to stay at The Westin Resort & Spa Ubud, Bali. The population of this study comprises individuals who stayed at The Westin Resort & Spa Ubud, Bali, in the last month up to March, totaling 1250 people, with a sample size determined using simple random sampling technique amounting to 93 samples. Data collection method involved questionnaires analyzed using multiple linear regression analysis. The data analysis results show that room price and service quality have a positive and significant influence on the decision to stay. The regression value obtained is F-statistic of 36.852, which is greater than the critical F-value of 2.70. The strength of the relationship between Room Price (X1) and Service Quality (X2) as independent variables in this study with the percentage of Stay Decision as the dependent variable is 0.871. This indicates a very strong and positive relationship between the independent variables and the dependent variable. The magnitude of the influence of room price and service quality on the decision to stay is 75.8%. Recommendations from the researcher include enhancing room price strategies to compete with nearby hotels. Additionally, management should consider aligning prices with room quality to improve guest stay decisions. For future research, it is suggested to investigate other factors influencing stay decisions such as location, promotions, and advertising.