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All Journal Inisiatif: Jurnal Ekonomi, Akuntansi Dan Manajemen Jurnal Kewirausahaan dan Manajemen Bisnis CUAN Jurnal Projemen UNIPA Nian Tana Sikka: Jurnal Ilmiah Mahasiswa RESLAJ: Religion Education Social Laa Roiba Journal Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan
Yosef Tonce
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Religion Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Social Sciences

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Pengaruh Ketersediaan Air Bersih dan Responsif Keluhan terhadap Kepuasan Pelanggan Perumda Air Minum Wair Pu’an di Desa Lepo Lima Nikodemus Rikardo Lero; Antonius Philipus Kurniawan; Yosef Tonce
Jurnal CUAN Universitas Nusa Nipa Maumere Vol 2 No 3 (2024): September: Jurnal Kewirausahaan dan Manajemen Bisnis CUAN
Publisher : Program Studi Kewirausahaan Universitas Nusa Nipa Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59603/cuan.v2i3.71

Abstract

This research aimed to (1) describe the availability of clean water, complaint responsiveness, and customer satisfaction; (2) analyze the significant influence of clean water availability and complaint responsiveness on customer satisfaction. The population in this research was the customers of Perumda Air Minum Wair Pu'an in Lepo Lima vilage. Due to the indefinite population size, a sample ef 100 respondents was taken. Data were collected through questionnaires and analyzed using descriptive inferential methods, specifically multiple linear regression. Hypothesis testing was conducted through F-tests and t-tests. The results of the descriptive analysis revealed that the variables of clean water availability, complaint responsiveness, and customer satisfaction were categorized as good. The t-test statistical analysis demonstrated that both clean water availability and complaint responsiveness had a positive and significant impact on customer satisfaction. Furthermore, the F-test statistical results indicated that all independent variables collectively had a significant effect on customer satisfaction. The determination analysis revealed that the contribution of clean water availability and complaint responsiveness. to customer satisfaction at Perumda Air Minum Wair Pu'an in Lepo Lima Village was 54.2%. while the remaining 45.8% was influenced by other factors beyond the scope of the research variables.
Pengaruh Kualitas Pelayanan dan Kelengkapan Produk terhadap Keputusan Pembelian di Apotek Winola Medika Maumere Nelfiana Nggagho; Antonius Philipus Kurniawan; Yosef Tonce
Jurnal CUAN Universitas Nusa Nipa Maumere Vol 2 No 3 (2024): September: Jurnal Kewirausahaan dan Manajemen Bisnis CUAN
Publisher : Program Studi Kewirausahaan Universitas Nusa Nipa Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59603/cuan.v2i3.76

Abstract

The background of this research is how much effect service quality and product completeness have on purchasing decisions at Winola Medika Maumere Pharmacy. This research aimed to (1) determine the description of service quality and product completeness on purchasing decisions at Winola Medika Maumere Pharmacy, (2) Know the effect of service quality on purchasing decisions at the Winola Medika Maumere Pharmacy, (3) Know the effect of product completeness on purchasing decisions at the Winola Medika Maumere Pharmacy, (4) Know the simultaneous effect of service quality and product completeness on purchasing decisions at the Winola Medika Maumere Pharmacy. The population in this research were consumers who bought products at the Winola Medika Maumere Pharmacy using the Lemeshow formula. The sample in this research amounted to 100 respondents. Data was collected through questionnaires and analyzed through descriptive statistical methods and multiple linear regression statistics. Hypothesis testing was done through a partial tests "t-test" and simultaneous tests "f-test". The results of descriptive statistical analysis showed that the respondent's perceptions of the purchasing decision variable of 62.35% were categorized as quite good and then the respondents’ perceptions for the service quality variable were 70.48% in the good category, the respondents’ perceptions of the product completeness variable of 64.65% were categorized as quite good. The results of the "t-test" showed that the service quality variable (X1) had a significant effect on the purchasing decision variable (Y) and the product completeness variable (X2) had a significant effect on the purchasing decision variable (Y). The results of the simultaneous test "f-test" showed that the variables of service quality (X1) and product completeness (X2) had a significant effect on purchasing decisions (Y). In addition, the results of the determination analysis (R2) on the contribution of the service quality and product completeness variables to purchasing decisions at the Winola Medika Maumere Pharmacy is 18.3%, while 81.7% is influenced by other factors outside the research variables.
Indeks Kepuasan Masyarakat di Kantor Lurah Detusoko Dorotea Riwu; Antonius Philipus Kurniawan; Yosef Tonce
Jurnal CUAN Universitas Nusa Nipa Maumere Vol 2 No 3 (2024): September: Jurnal Kewirausahaan dan Manajemen Bisnis CUAN
Publisher : Program Studi Kewirausahaan Universitas Nusa Nipa Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59603/cuan.v2i3.80

Abstract

This research aims to assess the services provided by the Detusoko Village Office based on public satisfaction Index. The research included participants who had received services at the Detusoko Village Office in 2023. The nonprobability sampling technique, specifically incidental sampling, was used for selecting the subjects. The primary and secondary data were used as the sources of information. Data collection methods included questionnaires, document studies, and interviews. The validity test used the Pearson Product Moment formula, and the reliability test used the Cronbach’s Alpha formula. The results revealed that the Public Satisfaction Index for the Detusoko Village Office services was 71.41, categorizing it as “Less Good”    
Pengaruh Penempatan Kerja Dan Beban Kerja Terhadap Kinerja Pegawai Satuan Polisi Pamong Praja Dan Pemadam Kebakaran Kabupaten Sikka Agustina Dua Ona; Imanuel Wellem; Yosef Tonce
Jurnal CUAN Universitas Nusa Nipa Maumere Vol 2 No 3 (2024): September: Jurnal Kewirausahaan dan Manajemen Bisnis CUAN
Publisher : Program Studi Kewirausahaan Universitas Nusa Nipa Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59603/cuan.v2i3.85

Abstract

This study aimed to (1) understand the overwiew of Employee Performance, Job Placement, and Workload; and (2) analyze the influence of job Placement and Workload on Enployee Performance, both partially and simultaneously. The population of this study consisted of employes of the Civil Service Police Unit and Fire Departement of Sikka Regency. Due to the limited population, this study was conducted using a census or sampling method , with 48 samples determined using Slovin’s formula. Data were collected through questionnaires and analyzed using descriptive and inferential statistical methods, specifically multiple linear regression. Hypothesis testing was conducted F-tests and t-tests. The descriptive analysis results indicated that the Employee Performance variable was categorized as good, the job Placement variable was categorized as good, and the Workload variable was categorized as low. The t-test results showed that, partially, the job Placement variable had a positive but insignificant effect on Employee Performancee. Meanwhile, the Workload variable had a negative and insignificant effect on Employee Performance. The F-test results showed that, simultaneously, the job Placement and Workload variabels had a significant effect on Empolyee Performance. The coefficient of determination analysis showed that the two independent variabels in this study explained 15,3% of the variation in Empolyee Performance at the Civil Service Police Unit and Fire Depertement of Sikka Regency
Peran BAPELITBANG dalam Upaya Meningkatkan Potensi Penerimaan Retribusi Pasar Sebagai Sumber Pendapatan Asli Daerah (PAD) Di Kabupaten Sikka Kristina Aprilia Wikan; Andreas Rengga; Yosef Tonce
Jurnal Projemen UNIPA Vol. 10 No. 4 (2023): December : Jurnal Projemen UNIPA
Publisher : Universitas Nusa Nipa Maumere

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Pendapatan Asli daerah (PAD) merupakan penerimaan dari pungutan pajak, retribusi, pengelolaan kekayaan daerah yang dipisahkan dan pendapatan lain-lain. Retribusi Daerah merupakan salah satu sumber pembiayaan pembangunan daerah yang diandalkan guna mendukung pelaksanaan otonomi daerah. Salah satu jenis retribusi daerah yang dipungut oleh pemerintah Kabupaten Sikka adalah retribusi pelayanan pasar. Penelitian ini bertujuan untuk mengetahui Peran BAPELITBANG dalam Upaya Meningkatkan Potensi Penerimaan Retribusi Pasar Sebagai Sumber Pendapatan Asli Daerah (PAD) Di Kabupaten Sikka. Penelitian ini menggunakan metode kualitatif deskriptif untuk mengetahui dan menggambarkan potensi penerimaan retribusi pelayanan pasar di Kabupaten Sikka. Hasil penelitian ini menunjukan bahwa potensi penerimaan retribusi pasar pada tahun 2017-2021 mengalami penurunan dan belum mencapai target yang telah ditetapkan. Hal tersebut disebabkan pengelolaan Pasar Kabupaten Sikka belum dilakukan secara optimal, baik dalam hal pemungutan retribusi, pengawasan pelaksanaan pemungutan, pengelolaan pasar, perkiraan potensi pasar maupun upaya pemerintah dalam menarik perhatian masyarakat sehingga pasar tersebut belum bisa dikatakan baik dan terintegrasi.
PENGARUH BAURAN PEMASARAN TERHADAP KEPUTUSAN KONSUMEN DALAM MEMBELI HANDPHONE NOKIA DI KECAMATAN ENDE SELATAN KABUPATEN ENDE Yosef Tonce; Kristina Sujila
Jurnal Projemen UNIPA Vol. 12 No. 2 (2025): Mei: Jurnal Projemen UNIPA
Publisher : Universitas Nusa Nipa Maumere

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Nowadays, the development of the world of technology and information has a great influence on our daily lives. This is marked by the increasing number of new products circulating in the market. To be able to win market share of sales, a strategy is needed. One of the strategies carried out by the company is with a marketing mix pattern consisting of products, prices, venues and distribution. The most used product is Nokia Mobile Phones. To determine the analysis of the influence of the free bound variable, multiple regression analysis was used through a computer with the SPSS Release program with a validity and realiginess test The coefficient of determination (R square) was 0.793. But the number of variables is more than two, then an adjudted square of 0.726 is used, meaning that the change Y (buying decision) is determined by a free variable of 72.6%. The correlation coefficient of the overall independent variable (multiple R) is 0.891 or 8.9%, meaning that the relationship between the purchase decision and the independent variable is strong. Based on the analysis, it can be concluded that the influence of the marketing mix on consumer decisions in buying Nokia Mobile phones in South Ende District, Ende Regency can be said to be very influential Thus the expected target for the public to decide to buy products with trusted brands so that consumer satisfaction can be trusted.
The Influence of Co-Branding Strategy On Purchasing Decisions With Brand Trust As a Moderating Variable Eri Mardiani; Januar Kulsaputro; Yosef Tonce; Ekea Multi Febriyanti; Erina Alimin
Reslaj: Religion Education Social Laa Roiba Journal Vol. 6 No. 4 (2024): Reslaj: Religion Education Social Laa Roiba Journal
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/reslaj.v6i4.2057

Abstract

Researchers believe that the combination of two brands will make consumers more interested in the products offered and will ultimately decide to make a purchase kuantitatif. Therefore, this research aims to analyze the influence of CO-Branding strategies on Purchasing Decisions. Different from previous studies, this research adds the Brand Trust variable as a moderating variable. This research is quantitative research with an explanatory approach, namely research that uses a number of previous studies as a reference and basis by analyzing them more deeply until finding new novel elements. The main data used in this research is primary data that researchers obtained from credible and accountable respondents in the form of Oke Oce employees and consumers spread throughout Indonesia. This data is classified as primary data which was distributed using a questionnaire method to 150 employees and 150 oke-oce consumers spread across Indonesia. These data were analyzed using the smart PLS 4.0 analysis tool. The result in this research show the Co Branding Strategy variable can have a positive relationship and a significant influence on Purchasing Decisions because the T-Statistics value is above 1,960, namely 8,987 and the P-Values value is below The significance level is 0.05, namely 0.007. This is because the Co Branding Strategy can make consumers more interested, more curious, and ultimately consumers make purchasing decisions. In line with the results of the first line Path Coefficient, the results of the second hypothesis which the researcher believes can moderate the influence of the Dependent variable on the Independent variable in this study show similar results because the T-Statistics value is above 1,960, namely 14,540 and the P-Values value is below the level. significance is 0.05, namely 0.000. Thus, the first and second hypotheses in this research can be accepted and proven.
Pengaruh Pengawasan Dan Job Bornout Terhadap Kinerja Pegawai Pada Badan Pendapatan Daerah Kabupaten Sikka Magdalena Muku; ImanuelWellem; Yosef Tonce
Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan Vol. 2 No. 3 (2023): September : Jurnal Ekonomi, Manajemen Pariwisata Dan Perhotelan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jempper.v2i3.2123

Abstract

The background of this research were to (1) determine the description of employee performance, supervision and job bornout, (2) analyze the influence of supervision and job bornout on employee performance both partially and simultaneously. The population in this research were employees of the Regional Revenue Agency of Sikka Regency as many 57 people. Due to limited population, this research employed census or saturated sampling. Data were collected through questionnaires and analyzed using descriptive methods and inferential statistics, namely multiple linear regression. Hypothesi testing was done through the F-test and t-test.The descriptive analysis showed that the variables of employee performance, supervision, and job bornout were categorized as good. The T-test statistical results showed that partially, the variable supervision had a positive influence and significant on employee performance. Furthermore, the job bornout variable negatively and significantly influenced employee performance. The F-test statistical result revealed that variables of supervision and job bornout had a significant influence on employee performance. Moreover, the determination analysis addressed that two independent variables in this research were able to explain the fluctuation of employee performance in the Regional Revenue Agency office of Sikka Regency by 31,20%.
Co-Authors Agustina Dua Ona Aldalida Djo Nara Andreas Rengga Andrik Nong Aven Antonius Philipus Kurniawan Carlos Den Mage Dorotea Riwu Ekea Multi Febriyanti Ellysa Rosdiana Juri Eri Mardiani Erina Alimin Fransiska Aprilia Imanuel Wellem ImanuelWellem Januar Kulsaputro Kristina Aprilia Wikan Kristina Sujila Magdalena Muku Maria Aprilia Maria Erliana Maria Karmelia Wanti Sedhi Maria Silvana Mariabel Carcia Nelfiana Nggagho Nikodemus Rikardo Lero Paulus Juru Yoseph Darius P. Rangga Yulia Apriliani Ayu Astuti Pondeng