Article Per Year (5 Year)
p-Index From 2021 - 2026
0.61
P-Index
This Author published in this journals
All Journal PROPAGANDA Jurnal WIDYA LAKSMI (Jurnal Pengabdian Kepada Masyarakat) Abdimas Indonesian Journal
Yonrizon, Yonrizon
Unknown Affiliation
Religion Economics, Econometrics & Finance Education Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Social Sciences Other

Published : 3 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search
Journal : PROPAGANDA

 1 
Hubungan Waktu Tunggu Pelayanan Resep Terhadap Kepuasan Pasien di Apotek X di Bukittinggi Yonrizon, Yonrizon
PROPAGANDA Vol 4 No 2 (2024): PROPAGANDA: Journal Ilmu Komunikasi
Publisher : Neolectura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37010/prop.v4i2.1618

Abstract

Based on the research results, it shows that the waiting time for prescription services describes the level of efficiency and effectiveness of pharmacy staff in processing prescriptions. Long waiting times can be a component that has the potential to cause patient dissatisfaction. This study aims to determine the relationship between waiting time for drug services and patient satisfaction at Pharmacy X in Bukittinggi. This research is a quantitative study with a cross-sectional, correlative descriptive study design. The sampling technique used accidental sampling technique with a sample size of 75 respondents. Data collection tools use a stopwatch and questionnaires. Analysis uses the chi square test. The research results showed that the majority of respondents' waiting time for prescription services at Pharmacy The results of the analysis show that there is a relationship between waiting time for drug services and patient satisfaction at Pharmacy X in Bukittinggi, with a ? value of 0.000 (<0.05). The results of this study recommend that pharmacies can strive for shorter drug prescription service times so as to increase patient satisfaction.
Co-Authors Dinil Haq, Ahdi Haq, Ahdi Dinil Mhd. Riza Marjoni Muhammad Ainun Naim Ramadhani, Indrie