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Implementation of Project Based Learning Event Management to Increase the Creativity of D3 Hospitality Students at Pertiwi University Frisiska, Frisiska; Fahmi, Irsyad Nurul; Indrayanti, Sri
JISIP: Jurnal Ilmu Sosial dan Pendidikan Vol 8, No 2 (2024): JISIP (Jurnal Ilmu Sosial dan Pendidikan) (Maret)
Publisher : Lembaga Penelitian dan Pendidikan (LPP) Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58258/jisip.v8i2.6723

Education is something that cannot be separated from human life. The thinking process will be greatly influenced by how individuals interact with the surrounding environment. In Indonesia, there are many formal educational institutions ranging from elementary schools to universities in the academic and vocational realms. The learning process will develop the cognitive, affective and psychomotor side of students to a better level. As a higher education institution, Pertiwi University applies the PBL (Project Based Learning) learning method in several courses in the D3 Hospitality study program. This research aims to find out how to apply the project-based learning method in the Event Management course at Pertiwi University. This research was carried out using qualitative methods which produced descriptive data. Project Based Learning in event management courses stimulates several domains of creativity such as Fluency, Originality, Flexibility, Elaboration, and Evaluation. Where these indicators play an important role in increasing student creativity in thinking and acting. Several indicators are embedded in various stages of this project, starting from the pre-event which encourages students to think and act with originality, fluency, elaboration and flexibility. At the Event (execution) stage, students are invited to think and act flexibly. And for post-event students are trained to improve elaboration and evaluation skills. In this way, students will be more creative in dealing with various symptoms that arise in the field. Apart from that, students also gain empirical experience in organizing and designing real events that are not just theoretical.

Event Management Analysis of the Java International Vape Expo 2024 in Creating a Connecting Space for Indonesian Vapers Salsadilla, Gadisha; Frisiska, Frisiska; Heykal, Muhammad
JISIP: Jurnal Ilmu Sosial dan Pendidikan Vol 8, No 4 (2024): JISIP (Jurnal Ilmu Sosial dan Pendidikan) (November)
Publisher : Lembaga Penelitian dan Pendidikan (LPP) Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58258/jisip.v8i4.7388

Humans are cultural creatures. Each region, tribe, language and group can have a different culture. Culture is influenced by the surrounding environment. Habits that are continuously carried out together will become a popular culture that is easily spread like vaping. Vaping is an innovation in technology and is a transformation from conventional cigarettes to electronic cigarettes. Throughout its journey, vaping has experienced many changes, starting from regulations, form, type, to function. Some people use vape because of necessity, and some people use vape because of their lifestyle. This lifestyle is based on the word "hobby" and when individuals meet other individuals with the same background there will be something in common. From this new communities emerged with the same object. The growth of the community will provide opportunities for many producers, especially in the vape sector. Producers use events as a commercial medium. One of the biggest vape events in Indonesia is the Java International Vape Expo 2024. This research will analyze event management and its correlation with the vapers community in Indonesia using qualitative methods. Java international vape expo 2024 not only showcases vape products and innovations, but is also a platform to improve the vape community through social interaction and learning. Every step from initial research to final evaluation plays an important role in creating an unforgettable experience for all involved, especially in realizing the "Indonesian Vapers People's Party". So this event is able to create a space for connection between vapers throughout Indonesia.

The Influence of Personal Communication by Room Attendants on Guest Satisfaction at Manhattan Hotel Suesilowati, Suesilowati; Rusli, Ahmad; Frisiska, Frisiska
International Journal on Advanced Science, Education, and Religion Vol 8 No 2 (2025): IJoASER (International Journal on Advanced Science, Education)
Publisher : Sekolah Tinggi Agama Islam Al-Furqan, Makassar - Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33648/ijoaser.v8i2.1149

This study aims to analyze the influence of educational level, gender, and personal communication skills of room attendants on guest satisfaction at Hotel Manhattan Jakarta. A quantitative explanatory approach was employed, with purposive sampling used to select guests who met specific criteria, including a minimum one-night stay and prior interaction with a room attendant. Data were collected through a structured Likert-scale questionnaire and tested for validity and reliability using Pearson’s Product Moment correlation and Cronbach’s Alpha. The results of the study indicate that all questionnaire items are valid and reliable, with Cronbach’s Alpha values exceeding 0.86 for both personal communication and guest satisfaction variables. Linear regression analysis shows that personal communication has a significant positive effect on guest satisfaction, as evidenced by a t-value of 13.078 and a significance level of 0.000. The regression model Y=15.452+0.910XY = 15.452 + 0.910X suggests that each one-unit improvement in personal communication score increases guest satisfaction by 0.910 units. The coefficient of determination (R²) of 0.673 indicates that 67.3% of the variation in guest satisfaction is explained by personal communication, while the remaining 32.7% is influenced by other factors not covered in this study. These findings highlight the crucial role of personal communication in service delivery. For practical implications, hotel management should prioritize continuous training programs aimed at enhancing room attendants’ interpersonal skills, empathy, and responsiveness, as these factors directly contribute to guest satisfaction, positive word-of-mouth, and long-term brand reputation

The Influence of Locality on Customer Satisfaction at Manhattan Hotel Jakarta Suesilowati, Suesilowati; Fauziah, Alisa Sandra; Frisiska, Frisiska
International Journal on Advanced Science, Education, and Religion Vol 8 No 2 (2025): IJoASER (International Journal on Advanced Science, Education)
Publisher : Sekolah Tinggi Agama Islam Al-Furqan, Makassar - Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33648/ijoaser.v8i2.1151

The high surge in demand for accommodation has led to hotels in Indonesia being required to provide maximum service and a memorable experience for tourists. The strategy employed is to integrate local elements into various aspects of hotel services. One hotel with the potential to implement this strategy is the Manhattan Hotel Jakarta. Its strategic location makes it a potential showcase for Betawi culture and other Indonesian cultures. However, the integration of local elements into hotel services has not been fully realized, as evidenced by guest reviews on online platforms such as Google Reviews and TripAdvisor. Some guests even expressed their hopes for a stay experience with a touch of local culture. This study examines the influence of local elements on customer satisfaction at the Manhattan Hotel Jakarta. This study uses an associative quantitative approach with data collection through questionnaires from 90 respondents who are visitors to the Manhattan Hotel Jakarta. The data was analyzed using simple linear regression to see the effect of one variable X on variable Y through the SPSS application. The results of this study show that there is an effect of locality (X) on guest satisfaction (Y) at the Manhattan Hotel Jakarta. The correlation coefficient (R) test yielded a value of 0.736, indicating a positive relationship between variables X and Y. The R² determination test produced a value of 54.2%, indicating that the local factor (X) influences guest satisfaction (Y) at the Manhattan Hotel Jakarta by 54.2%.

The Influence of Personal Communication by Room Attendants on Guest Satisfaction at Manhattan Hotel Suesilowati, Suesilowati; Rusli, Ahmad; Frisiska, Frisiska
International Journal on Advanced Science, Education, and Religion Vol 8 No 2 (2025): IJoASER (International Journal on Advanced Science, Education)
Publisher : Sekolah Tinggi Agama Islam Al-Furqan, Makassar - Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33648/ijoaser.v8i2.1149

This study aims to analyze the influence of educational level, gender, and personal communication skills of room attendants on guest satisfaction at Hotel Manhattan Jakarta. A quantitative explanatory approach was employed, with purposive sampling used to select guests who met specific criteria, including a minimum one-night stay and prior interaction with a room attendant. Data were collected through a structured Likert-scale questionnaire and tested for validity and reliability using Pearson’s Product Moment correlation and Cronbach’s Alpha. The results of the study indicate that all questionnaire items are valid and reliable, with Cronbach’s Alpha values exceeding 0.86 for both personal communication and guest satisfaction variables. Linear regression analysis shows that personal communication has a significant positive effect on guest satisfaction, as evidenced by a t-value of 13.078 and a significance level of 0.000. The regression model Y=15.452+0.910XY = 15.452 + 0.910X suggests that each one-unit improvement in personal communication score increases guest satisfaction by 0.910 units. The coefficient of determination (R²) of 0.673 indicates that 67.3% of the variation in guest satisfaction is explained by personal communication, while the remaining 32.7% is influenced by other factors not covered in this study. These findings highlight the crucial role of personal communication in service delivery. For practical implications, hotel management should prioritize continuous training programs aimed at enhancing room attendants’ interpersonal skills, empathy, and responsiveness, as these factors directly contribute to guest satisfaction, positive word-of-mouth, and long-term brand reputation

The Influence of Locality on Customer Satisfaction at Manhattan Hotel Jakarta Suesilowati, Suesilowati; Fauziah, Alisa Sandra; Frisiska, Frisiska
International Journal on Advanced Science, Education, and Religion Vol 8 No 2 (2025): IJoASER (International Journal on Advanced Science, Education)
Publisher : Sekolah Tinggi Agama Islam Al-Furqan, Makassar - Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33648/ijoaser.v8i2.1151

The high surge in demand for accommodation has led to hotels in Indonesia being required to provide maximum service and a memorable experience for tourists. The strategy employed is to integrate local elements into various aspects of hotel services. One hotel with the potential to implement this strategy is the Manhattan Hotel Jakarta. Its strategic location makes it a potential showcase for Betawi culture and other Indonesian cultures. However, the integration of local elements into hotel services has not been fully realized, as evidenced by guest reviews on online platforms such as Google Reviews and TripAdvisor. Some guests even expressed their hopes for a stay experience with a touch of local culture. This study examines the influence of local elements on customer satisfaction at the Manhattan Hotel Jakarta. This study uses an associative quantitative approach with data collection through questionnaires from 90 respondents who are visitors to the Manhattan Hotel Jakarta. The data was analyzed using simple linear regression to see the effect of one variable X on variable Y through the SPSS application. The results of this study show that there is an effect of locality (X) on guest satisfaction (Y) at the Manhattan Hotel Jakarta. The correlation coefficient (R) test yielded a value of 0.736, indicating a positive relationship between variables X and Y. The R² determination test produced a value of 54.2%, indicating that the local factor (X) influences guest satisfaction (Y) at the Manhattan Hotel Jakarta by 54.2%.

The Influence of Personal Communication by Room Attendants on Guest Satisfaction at Manhattan Hotel Suesilowati, Suesilowati; Rusli, Ahmad; Frisiska, Frisiska
International Journal on Advanced Science, Education, and Religion Vol 8 No 2 (2025): IJoASER (International Journal on Advanced Science, Education)
Publisher : Sekolah Tinggi Agama Islam Al-Furqan, Makassar - Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33648/ijoaser.v8i2.1149

This study aims to analyze the influence of educational level, gender, and personal communication skills of room attendants on guest satisfaction at Hotel Manhattan Jakarta. A quantitative explanatory approach was employed, with purposive sampling used to select guests who met specific criteria, including a minimum one-night stay and prior interaction with a room attendant. Data were collected through a structured Likert-scale questionnaire and tested for validity and reliability using Pearson’s Product Moment correlation and Cronbach’s Alpha. The results of the study indicate that all questionnaire items are valid and reliable, with Cronbach’s Alpha values exceeding 0.86 for both personal communication and guest satisfaction variables. Linear regression analysis shows that personal communication has a significant positive effect on guest satisfaction, as evidenced by a t-value of 13.078 and a significance level of 0.000. The regression model Y=15.452+0.910XY = 15.452 + 0.910X suggests that each one-unit improvement in personal communication score increases guest satisfaction by 0.910 units. The coefficient of determination (R²) of 0.673 indicates that 67.3% of the variation in guest satisfaction is explained by personal communication, while the remaining 32.7% is influenced by other factors not covered in this study. These findings highlight the crucial role of personal communication in service delivery. For practical implications, hotel management should prioritize continuous training programs aimed at enhancing room attendants’ interpersonal skills, empathy, and responsiveness, as these factors directly contribute to guest satisfaction, positive word-of-mouth, and long-term brand reputation

The Influence of Locality on Customer Satisfaction at Manhattan Hotel Jakarta Suesilowati, Suesilowati; Fauziah, Alisa Sandra; Frisiska, Frisiska
International Journal on Advanced Science, Education, and Religion Vol 8 No 2 (2025): IJoASER (International Journal on Advanced Science, Education)
Publisher : Sekolah Tinggi Agama Islam Al-Furqan, Makassar - Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33648/ijoaser.v8i2.1151

The high surge in demand for accommodation has led to hotels in Indonesia being required to provide maximum service and a memorable experience for tourists. The strategy employed is to integrate local elements into various aspects of hotel services. One hotel with the potential to implement this strategy is the Manhattan Hotel Jakarta. Its strategic location makes it a potential showcase for Betawi culture and other Indonesian cultures. However, the integration of local elements into hotel services has not been fully realized, as evidenced by guest reviews on online platforms such as Google Reviews and TripAdvisor. Some guests even expressed their hopes for a stay experience with a touch of local culture. This study examines the influence of local elements on customer satisfaction at the Manhattan Hotel Jakarta. This study uses an associative quantitative approach with data collection through questionnaires from 90 respondents who are visitors to the Manhattan Hotel Jakarta. The data was analyzed using simple linear regression to see the effect of one variable X on variable Y through the SPSS application. The results of this study show that there is an effect of locality (X) on guest satisfaction (Y) at the Manhattan Hotel Jakarta. The correlation coefficient (R) test yielded a value of 0.736, indicating a positive relationship between variables X and Y. The R² determination test produced a value of 54.2%, indicating that the local factor (X) influences guest satisfaction (Y) at the Manhattan Hotel Jakarta by 54.2%.

Akulturasi Budaya pada Corak Bangsal Mandalasana dalam Objek Wisata Keraton Yogyakarta MR Santosa, Kaffah Imanuddin; Frisiska, Frisiska; Farrah, Farrah; Indrayanti, Sri; Kusuma Hapsari, Wiranti
Bulletin of Community Engagement Vol. 4 No. 1 (2024): Bulletin of Community Engagement
Publisher : CV. Creative Tugu Pena

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51278/bce.v4i1.1024

There is a separate building that has a contrasting cultural style. Bangsal Mandalasana is a building in the form of a gazebo which functioned as a gathering place for musicians at that time. What is unique is that the styles of musical instruments implemented in this ward are not just traditional Indonesian music, but are musical instruments originating from the West and the Middle East. In fact, some of these instruments are modern musical instruments. It can be seen that there is a common thread between Western culture which has been merged outside the traditional culture of Hinduism, Buddhism and Islam.The aim of this research is to analyze how decorative patterns in cultural acculturation occur in the Mandalasana Ward building. So that we can draw a historical thread of the fusion of western and Javanese culture which became an accentuation of culture within the Ngayogyakarta palace environment.This research uses qualitative methods by producing descriptive data with a study focus on the Yogyakarta Palace tourist attraction by dissecting the cultural acculturation found in Bangsal Mandalasana ornaments.Ward Mandasana has an octagonal shape with an octagonal pillar structure which is also taken from the shape of gazebos in Europe in general. The base is made flat and uses a fence that is integrated with supporting pillars, which is different from other ward shapes in the palace environment. The ornamental style in this ward uses an unusual material, namely stained glass, where stained glass was used in building culture in the West starting in theGothic which was used to decorate the Cathedral windows in the 12th century. The motifs presented are also Western musical instruments which indicate the existence of Western concepts in Bangsal Mandalasana. Keywords: Cultural Acculturation, Bangsal Mandalasana Styles, Cultural Bangsal Mandalasana Styles

Platform Kolaborasi Industri Kreatif dalam Melestarikan Budaya dan UMKM melalui Festival: Studi Kualitatif pada Dekafy Fest X 4th Pertiwi Exhibition 2025 Frisiska, Frisiska; MR Santosa, Kaffah Imanuddin
Innovative: Journal Of Social Science Research Vol. 5 No. 4 (2025): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/innovative.v5i4.20992

Festival budaya di Indonesia sekarang tidak hanya sebagai acara untuk melestarikan seni dan tradisi, tetapi juga sebagai platform penting dalam pengembangan ekonomi kreatif, terutama melalui pemberdayaan UMKM. Penelitian ini mempelajari peran festival sebagai ruang kolaborasi melalui dua contoh kasus, yaitu Dekafy Fest X dan 4ᵗʰ Pertiwi Exhibition 2025 yang diadakan di Universitas Pertiwi, Bekasi. Penelitian ini menggunakan pendekatan kualitatif deskriptif dengan metode wawancara mendalam, observasi partisipatif, dan studi dokumen untuk memahami dinamika kerja sama antara seniman, UMKM, mahasiswa, dan penyelenggara festival. Hasil penelitian menunjukkan bahwa festival tersebut mampu menggabungkan tema seni, teknologi, dan kewirausahaan dalam satu pengalaman publik yang utuh. Kerja sama antar program studi (DKV dan MICE) berhasil menciptakan sinergi dalam perencanaan visual, logistik, dan keterlibatan UMKM. Selain itu, festival ini menjadi sarana edukasi bagi mahasiswa serta tempat promosi dan pembentukan jaringan bagi pengusaha UMKM. Temuan ini menegaskan bahwa festival budaya, jika dirancang secara strategis, dapat menjadi alat pendorong untuk memperkuat industri kreatif lokal dan meningkatkan pemberdayaan ekonomi masyarakat secara berkelanjutan.

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