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All Journal JISIP: Jurnal Ilmu Sosial dan Pendidikan IJoASER (International Journal on Advanced Science, Education, and Religion) Jurnal Minfo Polgan (JMP) Jurnal Bisnis dan Ekonomi
Heykal, Muhammad
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Religion Arts Humanities Computer Science & IT Economics, Econometrics & Finance Education Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Social Sciences

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Event Management Analysis of the Java International Vape Expo 2024 in Creating a Connecting Space for Indonesian Vapers Salsadilla, Gadisha; Frisiska, Frisiska; Heykal, Muhammad
JISIP: Jurnal Ilmu Sosial dan Pendidikan Vol 8, No 4 (2024): JISIP (Jurnal Ilmu Sosial dan Pendidikan) (November)
Publisher : Lembaga Penelitian dan Pendidikan (LPP) Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58258/jisip.v8i4.7388

Abstract

Humans are cultural creatures. Each region, tribe, language and group can have a different culture. Culture is influenced by the surrounding environment. Habits that are continuously carried out together will become a popular culture that is easily spread like vaping. Vaping is an innovation in technology and is a transformation from conventional cigarettes to electronic cigarettes. Throughout its journey, vaping has experienced many changes, starting from regulations, form, type, to function. Some people use vape because of necessity, and some people use vape because of their lifestyle. This lifestyle is based on the word "hobby" and when individuals meet other individuals with the same background there will be something in common. From this new communities emerged with the same object. The growth of the community will provide opportunities for many producers, especially in the vape sector. Producers use events as a commercial medium. One of the biggest vape events in Indonesia is the Java International Vape Expo 2024. This research will analyze event management and its correlation with the vapers community in Indonesia using qualitative methods. Java international vape expo 2024 not only showcases vape products and innovations, but is also a platform to improve the vape community through social interaction and learning. Every step from initial research to final evaluation plays an important role in creating an unforgettable experience for all involved, especially in realizing the "Indonesian Vapers People's Party". So this event is able to create a space for connection between vapers throughout Indonesia.
Pengelolaan Sampah Di Taman Nasional Gunung Gede Pangrango Via Gunung Putri Heykal, Muhammad; Wardhani, Hilda Sari
Jurnal Minfo Polgan Vol. 13 No. 1 (2024): Artikel Penelitian
Publisher : Politeknik Ganesha Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33395/jmp.v13i1.14002

Abstract

Indonesia merupakan negara yang kaya akan sumber daya alam dan keindahannya. Pemanfaatan alam yang tidak di selaraskan dengan pengelolaan yang baik dapat menimbulkan kerusakan alam dan memberikan dampak negatif yang besar nantinya. Taman Nasional Gunung Gede Pangrango merupakan taman nasional tertua di Indonesia dan telah memberikan banyak manfaat bagi Indoneia maupun dunia. Oleh karena itu, jangan sampai keindahan dan sumber daya alam yang dimiliki rusak hanya karena pencemaran sampah. Penelitian ini bertujuan untuk mengetahui pengelolaan sampah di Taman Nasional Gunung Gede Pangrango via Gunung Putri. Penelitian ini menggunakan metode pendekatan kualitatif. Hasil penelitian menunjukan bahwa pengelolaan sampah di Taman Nasional Gunung Gede Pangrango kurang terlaksanakan dengan baik. Permasalahan sampah yang menumpuk di beberapa bagian jalur pendakian dan pengelolaan sampah yang tidak sesuai dengan Perpres No.97/2017 tentang Kebijakan dan Strategi Nasional Pengelolaan Sampah Rumah Tangga dan Sampah Sejenis Sampah Rumah Tangga. Kata Kunci: Indonesia, Sumber Daya Alam, Pencemaran sampah, Pengelolaan sampah, TNGGP.
Facility Analysis on Customer Satisfaction at Ksatria Kopi Heykal, Muhammad; Rahman, Faishal; Wardhani, Hilda Sari
International Journal on Advanced Science, Education, and Religion Vol 8 No 2 (2025): IJoASER (International Journal on Advanced Science, Education)
Publisher : Sekolah Tinggi Agama Islam Al-Furqan, Makassar - Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33648/ijoaser.v8i2.1152

Abstract

The growing number of coffee shops in urban areas has intensified competition, including for Ksatria Kopi. Adequate facilities have become one of the key factors influencing customer comfort and satisfaction. This study aims to analyze the effect of facilities on customer satisfaction at Ksatria Kopi. This research employed a quantitative method with a survey approach using an online questionnaire distributed to 75 respondents. The respondents were selected using a non-probability accidental sampling technique based on gender, education, and age criteria. Data were analyzed using Microsoft Excel and IBM SPSS Statistics 25 through validity and reliability tests, classical assumption tests, simple linear regression analysis, and hypothesis testing. The results indicate that facilities have a positive and significant effect on customer satisfaction, as evidenced by the regression equation Y = 7.151 + 0.661X and an R² value of 0.810. This means that 81% of the variation in customer satisfaction can be explained by facilities, while the remaining 19% is influenced by other factors outside this study. The conclusion of this research is that the better the facilities provided, the higher the level of customer satisfaction. The originality of this study lies in its specific focus on a single object, Ksatria Kopi, which has not been extensively examined quantitatively in the context of the coffee shop industry in this region. These findings provide practical implications for Ksatria Kopi’s management to improve facility quality in order to retain and attract customers.
Pengaruh Kualitas Pelayanan Terhadap Kepuasan Wisatawan Pada Bus Arofah Trans: The Influence of Service Quality on Tourist Satisfaction on Arofah Trans Buses Heykal, Muhammad; Aulia Asshiddiiqi, Marvelichi; Aurellie Basuki, Ellen
Jurnal Bisnis dan Ekonomi Vol 3 No 4 (2025): Jurnal Bisnis dan Ekonomi
Publisher : OGZ Research & Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61597/jbe-ogzrp.v3i4.132

Abstract

Purpose: This study aims to analyze the effect of service quality on tourist satisfaction among users of Arofah Trans Bus services and to identify the service dimensions that contribute most to enhancing satisfaction. Methodology: A quantitative approach with a causal research design was employed. The sample consisted of 36 respondents selected through purposive sampling. The research instrument was an online questionnaire using a five-point Likert scale. Data were analyzed using simple linear regression. Findings: The results indicate that service quality has a positive and significant effect on tourist satisfaction, with a regression coefficient of 1.320 and a significance value of 0.000 (<0.05). The coefficient of determination (R²) of 0.990 shows that 99% of the variation in satisfaction is explained by service quality.
Analisis Strategi Promosi Terhadap Minat Pengunjung Pameran Jogja International Food Expo 2025: Analysis of Promotional Strategies for Visitor Interest at the 2025 Jogja International Food Expo Heykal, Muhammad; Heriyanti, Erisya; Miftahudin
Jurnal Bisnis dan Ekonomi Vol 3 No 4 (2025): Jurnal Bisnis dan Ekonomi
Publisher : OGZ Research & Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61597/jbe-ogzrp.v3i4.135

Abstract

This research aims to examine how the organizers of the Jogja International Food Expo 2025 implement their promotional strategies and to identify the most effective promotional elements in attracting visitors. In an increasingly competitive environment, creative and well-targeted promotional methods are essential. This study adopts a qualitative research design. The data analysis technique applied is qualitative document analysis, which involves examining data derived from various official reports such as annual reports, activity reports, and policy documents related to promotional media for visitor engagement. The findings reveal that online media—particularly Instagram and TikTok—are the most effective promotional tools at present. These platforms offer extensive reach and can engage diverse audiences rapidly. According to the Public Relations team at Krista Exhibitions, online media, especially platforms like Instagram and TikTok, play a crucial role in attracting visitors. Through creative content such as short videos, engaging photos, and interactive stories, promotions become more appealing and are more easily received by audiences. Purpose: To identify the most effective promotional elements in attracting visitors to the Jogja International Food Expo 2025.Methodology: Qualitative research with a descriptive approach.Findings: Online media, particularly Instagram and TikTok, are currently the most effective promotional channels due to their broad reach and ability to engage audiences quickly.
Sistem Handling Complain dalam Event Outing Corporate: Complaint Handling System in Corporate Outing Events Heykal, Muhammad; Ridwan, Taufik; Dwi, Ratih
Jurnal Bisnis dan Ekonomi Vol 3 No 4 (2025): Jurnal Bisnis dan Ekonomi
Publisher : OGZ Research & Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61597/jbe-ogzrp.v3i4.147

Abstract

Abstract: A corporate outing is an activity held by a company for its employees outside the office, typically for recreational, educational, or team-building purposes. Outings are a way for the company to show its support for its employees, helping them to boost their morale and build teamwork. The goals of outings are generally related to improving team performance, building better communication, and creating a positive work environment.   Objectives: This study aims to achieve two primary goals. First, it seeks to empirically analyze the influence of service quality dimensions. Second, it aims to evaluate the overall performance of the event organizer based on key indicators, including logistical success, communication effectiveness, and overall participant experience.   Methodology: Using a quantitative approach, we conducted interviews with event organizers.   Research Results: Based on the researcher's interview with Ms. Fathiya, Head of the Administration & Public Relations Division, the complaint handling method used when complaints come in is either in person or via WhatsApp. Complaint handling is indeed a crucial part of this Corporate Outing activity. This means that complaints are not only submitted via social media or the internet, but also through face-to-face discussions.
Co-Authors Aulia Asshiddiiqi, Marvelichi Aurellie Basuki, Ellen Dwi, Ratih Frisiska, Frisiska Heriyanti, Erisya Miftahudin Rahman, Faishal Salsadilla, Gadisha Taufik Ridwan, Taufik Wardhani, Hilda Sari