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Pengaruh Kualitas Costumer Service Terhadap Loyalitas Nasabah Dalam Perspektif Ekonomi Syariah Muhammad Irfan Hijaya; Hasibuddin; Abdul Wahab
QANUN: Journal of Islamic Laws and Studies Vol. 2 No. 1 (2023): QANUN: Journal of Islamic Laws and Studies
Publisher : ASIAN PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58738/qanun.v2i1.328

Abstract

Penelitian ini menggunakan pendekatan kuantitatif, dan analisis yang digunakan adalah regresi linear sederhana. Teknik sampling yang digunakan adalah Purposive Sampling dengan memilih responden dengan pertimbangan tertentu yaitu: Jumlah kedatangan nasabah minimal 2 kali datang ketemu customer service, dengan harapan nasabah yang telah datang lebih dari satu kali dapat merasakan pelayanan customer service Bank Syariah Indonesia (BSI) KCP Makassar Panakkukang. Dalam sebuah penelitian ini sampel yang digunakan sebanyak 80 responden yang terdiri dari para nasabah Bank Syariah Indonesia (BSI) KCP Makassar Panakkukang.  Berdasarkan hasil penelitian ini, Pelayanan costumer service yang diberikan olah Bank Syariah Indonesia (BSI) KCP Makassar Panakkukang sudah baik. Berdasarkan olah data kualitas costumer service dari 5 indikator dengan 10 pernyataan dalam kategori “baik” dengan Bahasa yang mudah dimengerti dengan rata-rata 4,19. Berdasarkan olah data Variabel Loyalitas Nasabah, mayoritas responden menyatakan setuju dengan memiliki nilai rata-rata tertinggi sebesar 3,54. Pengaruh variabel kualitas customer service terhadap loyalitas nasabah sebesar 67%, sedangkan sisanya 33% dipengaruhi oleh variabel lainnya selain variabel kualitas customer service dalam penelitian ini. Dengan demikian hipotesis penelitian yang berbunyi “Kualitas Costumer Service berpengaruh terhadap loyalitas nasabah pada Bank Syariah Indonesia (BSI) KCP Makassar Panakkukang.” diterima.
Modernisasi Manajemen Kurikulum Pendidikan di Pondok Pesantren Attarbiyatussakilah Kendari Muhammad Najib; Hasibuddin; Syahid, Akhmad
Journal of Gurutta Education Vol. 2 No. 1 (2023): Journal of Gurutta Education (JGE)
Publisher : Pascasarjana UMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (598.955 KB) | DOI: 10.52103/jge.v2i1.1030

Abstract

Pondok Pesantren Attarbiyatussakilah Kendari as an Islamic boarding school is a representation of the modernization of education in Indonesia. In its management, the Attarbiyatussakilah Islamic Boarding School has implemented management integration in the form of an integration between a vocational-based formal education curriculum and a religiously charged Islamic boarding school curriculum, as well as the application of scientific educational operational management including planning, organizing, actualizing, implementing, as well as control and evaluation (POAC) in the integration of the curriculum. The goal of this study is to explain how SMK Life Skill Pondok Pesantren Attarbiyatussakilah Kendari is modernizing the way they manage their education curriculum. This study uses a qualitative method with a descriptive approach through field studies at the Attarbiyatussakilah Islamic Boarding School. Triangulation of techniques and triangulation of sources will be used to confirm the results of each study. The results of this study indicate that modernization in the form of management integration, especially in the vocational curriculum in the Islamic boarding school curriculum, carried out by the Attarbiyatussakilah Islamic Boarding School, is carried out with the principles of management operationalization, planning, organizing, implementing, and evaluating.
Pengaruh Tingkat Ekonomi Orang Tua Terhadap Prestasi Belajar Pendidikan Agama Islam Peserta Didik SD Inpres Andi Tonro Sahal, Nur Adhayanti; Bunyamin, Andi; Hasibuddin
Journal of Gurutta Education Vol. 2 No. 1 (2023): Journal of Gurutta Education (JGE)
Publisher : Pascasarjana UMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52103/jge.v2i1.1037

Abstract

The purpose of this study is to determine the economic level of parents, the learning achievement of students, and the effect of parents' economic level on the learning achievement of Islamic religious education students at SD Inpres Andi Tonro Makassar. The method used in this research is a questionnaire and documentation method. The data analysis techniques used are descriptive statistical analysis and inferential statistical analysis. The findings revealed: 1) Based on the results of data analysis using descriptive statistics for the economic level of parents, 6 respondents or 15.4% stated that their economic level is low, 28 respondents or 71.8% stated that the economy of their parents is included in the medium category with an income of Rp. lebih besar dari 1,500,000 to Rp. 2,500,000, while an income of Rp. lebih besar dari 2,500,000 was obtained by 5 respondents or 12.8%, stating that the economic level of their parents is in the high category. 2) Based on the results of data analysis using descriptive statistics for PAI learning achievement in students, it can be seen from the report cards of students who meet the Minimum Completeness Criteria (KKM). The average value of 82.74 was obtained in the medium category. The lowest score was 72, and the highest value was 95. 3) The results of inferential statistical analysis of the influence of parents' economic level on PAI learning achievement showed that the regression equation Y = 44.325 + 0.756 X and obtained tcount = 6,128, ttable = 2,021 because tcount lebih besar dari t table (6.128 lebih besar dari 2.021) so that Ha is accepted and Ho is rejected. As for the large influence of parents' economic level on student achievement, the results obtained are r2 = 0.504, or 50.4%, while the remaining 49.6% is explained by other variables outside of this study. Thus, it can be concluded that there is an influence of the economic level of parents on the PAI learning outcomes for students at SD Inpres Andi Tonro Makassar.
Strategi Kepala Sekolah, Kompetensi Pedagogik Dan Profesional, Guru Pendidikan Agama Islam Tasliyah, Avif Puti; Bunyamin, Andi; Hasibuddin
Journal of Gurutta Education Vol. 2 No. 1 (2023): Journal of Gurutta Education (JGE)
Publisher : Pascasarjana UMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52103/jge.v2i1.1038

Abstract

In the education unit, the principal plays an important role in advancing the school he leads. In general, school principals are obliged to manage and empower their resources to achieve educational goals in the concerned educational unit, broadly speaking, through planning, organizing, implementing, and controlling. This study aims to determine the strategies used by school principals in developing teacher competencies in an effort to develop teacher pedagogic and professional competencies at SMPIT Darussalam Makassar. This study uses a qualitative research approach. Data was collected through the methods of observation, interviews, and documentation. The data obtained in the field is then compiled by selecting and simplifying the data. Furthermore, data presentation is carried out so that conclusions can be drawn. The results showed that the strategies used by the principal in developing the pedagogic and professional competence of teachers at SMPIT Darussalam Makassar include: controlling learning activities in the classroom; carrying out clinical supervision of PAI teachers four times in two (two) semesters; The obstacles faced by school principals in efforts to develop pedagogic competence and professional competence are the time involved in carrying out regular clinical supervision and the existence of solid work responsibilities and other activities related to learning
Peran Yayasan dalam Pengembangan Pendidikan Madrasah Aliyah Darud Da’wah Wal’Irsyad Attaufiq Padaelo Barru Hairati Anas; Hasibuddin; Syahid, Akhmad
Journal of Gurutta Education Vol. 2 No. 1 (2023): Journal of Gurutta Education (JGE)
Publisher : Pascasarjana UMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52103/jge.v2i1.1042

Abstract

This study aims to determine the role of the foundation's organ, namely the chairman of the foundation's management, in the educational environment in the madrasa in the effort to develop education in the madrasah. This research was carried out at the Attaufiq Foundation and at the Madrasah Aliyah Darud da'wah Wal Irsyad Attaufiq Padaelo using descriptive and qualitative methods. The data collection techniques in this study used interviews, observation, and documentation techniques. The results of the study indicate that the foundation has a role as a policy maker, supervisor, supervisor and coach in the implementation of education development in madrasas. This can be seen from the direct role played by the foundation's organs for madrasas, such as being selective in accepting educators and education staff and strongly supporting all activities carried out by the madrasa head for the achievement of madrasa education development. The development of education in madrasas cannot be separated from adequate national education standards, which greatly guarantee the development of education in madrasas. Of course, there must be good cooperation and synergy between the head of the madrasa and the organs of the foundation in the development of the madrasa. It can be concluded that the role of the foundation in the development of Madrasah education at Madrasah Aliyah Darud'da'wah wal'Irsyad is quite good and effective. This shows that the foundation plays an important role in the development of madrasa education