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All Journal Humanis : Jurnal Pengabdian Kepada Masyarakat Ilmu Administrasi Publik SUPREMASI: Jurnal Pemikiran, Penelitian Ilmu-Ilmu Sosial, Hukum dan Pengajarannya Humano: Research Journal Jurnal Office Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi PINISI Discretion Review Tax Literacy and Leadership Agility: Indigenous Peoples Awareness in Paying Taxes Seminar Nasional Pengabdian Kepada Masyarakat Jurnal Administrasi Bisnis Panrita Inovasi: Jurnal Pengabdian Kepada Masyarakat Jurnal Pemberdayaan Masyarakat Nusantara Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi Paramacitra : Jurnal Pengabdian Masyarakat Pinisi Journal of Social Science Jurnal Aktor
Sulmiah, Sulmiah
Department Of Administration Science, Universitas Negeri Makassar, Indonesia
Arts Humanities Chemistry Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Physics Public Health Social Sciences Other

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Journal : Pinisi Journal of Social Science

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Digital Transformation in the Public Sector: Study of the Implementation of the State Civil Service Information System in Makassar City Sulmiah Sulmiah
Pinisi Journal of Social Science Vol 2, No 3 (2024): January
Publisher : Universitas Negeri Makassar

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Abstract

In a global context, digital transformation has emerged as a key catalyst in enhancing efficiency and transparency in public service, particularly through the use of state civil apparatus information systems. However, the implementation of such systems at the BKPSDMD of Makassar City faces significant challenges, especially related to integration, human resources, and technological infrastructure. This study aims to comprehensively analyze the implementation of the information system at the BKPSDMD of Makassar City, identify the obstacles encountered, and evaluate its impact on operational efficiency and service quality. A descriptive qualitative method was utilized, with data collected through interviews, observations, and document analysis. The findings indicate that a lack of skilled personnel and inadequate infrastructure are the main barriers, leading to suboptimal use of the information system. This study provides recommendations for improving policies and practices in public data management that can support the efficiency and transparency of local government. The conclusion of this research underscores the importance of investing in human resources and technological infrastructure to maximize the benefits of digital transformation in the public sector.
Co-Authors Ahmira Ahmira Aina, Asri Nur Amelia Reskiani Rahmat Amihara Amihara Andi Ceri Susilawati Andi Ria Islamiati Andi Tenri Citra Sari Anti Anti Bakhtiar Bakhtiar Darman Manda Manda Dewi Walahe Fahruddin Fahruddin Haedar Akib Herlina Sakawati Ismail . Kemal Sandi Maya Kasmita Muh Faizal Muh Nur Yamin Muh. Darwis Muh. Nur Yamin Muhammad Nur Yamin Nimrah Rahmayanti Yusuf Nina Agustina Novayanti Sophia Rukmana Novayanti Sopia Rukmana Novayanti Sopia Rukmana Novayanti Sopia Rukmana Nurlaela Nurlaela Oki Nur Pratiwi Oky Nur Pratiwi Johansyah Paramitha, Dyan Rezky Nur Ilmi Risma Niswaty Rivai, Andi Muhammad Rudi Salam Rusdi Rusdi Rusdi Rusdi Sirajuddin Saleh Sirajuddin Saleh Sirajuddin Saleh Sirajuddin Saleh Sri Dewi Mulyana Nur Tadrin Tamrin, Sopian Widyawati Widyawati Widyawati Widyawati Wirda Mustafa Zarni Adia Purna