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Supervision Strategies for Improving Community Welfare Program in East Indonesia Area Herlina Sakawati; Sulmiah Sulmiah; Novayanti Sopia Rukmana; Widyawati Widyawati
Iapa Proceedings Conference 2020: Proceedings IAPA Annual Conference
Publisher : Indonesian Association for Public Administration (IAPA)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30589/proceedings.2020.419

Abstract

Various programs to improve community welfare established by the government exist as an effort to solve the problem of poverty, the implementation of which must be accompanied by effective supervision so that the objectives of the program can be achieved. This article aims to explain the monitoring strategy for the implementation of programs to improve community welfare, by selecting the people's salt business program in the Eastern Indonesia region as a case study. The qualitative research method was carried out through interviews and observations, which were then strengthened by secondary data on the strategy of monitoring the people's salt business program. The findings in the field show that the implementation of supervision of the people's salt business program can run optimally, if the stakeholders involved in the supervisory task continue to coordinate well, carry out supervision according to a predetermined time, form a Coordination and Coordination Team in accordance with the direction of the Minister of Marine Affairs and Fishery. In addition, it is necessary to increase the number of employees, as well as to guarantee employee safety while carrying out supervisory duties.
Strategic Human Resource Management In Clean Water Management At District Jeneponto, South Sulawesi Herlina Sakawati; Muh Nur Yamin; Sulmiah Sulmiah; Widyawati Widyawati
Iapa Proceedings Conference 2019: Proceedings IAPA Annual Conference: Theme 1
Publisher : Indonesian Association for Public Administration (IAPA)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30589/proceedings.2019.221

Abstract

Problems of water supply in coastal areas become difficult job for government, especially local government. Required a variety appropriate strategies to cope with water scarcity. one of them with the implementation of HRM with a view to improving the performance of employees that will impact on organizational performance. This study was conducted to see the HRM strategy to applied water management in Jeneponto. Descriptive qualitative research method was chosen to manage the data collected from observation, interviews and secondary data collection. The results from this research is that HRM strategies in the management of clean water as seen from indicators such as: 1) Recruitment and Selection System; 2) Training and Development; 3) Performance and Appraisal System; and 4) Compensation System; 5) Retention Plans and Culture has not been able to improve performance in the management of clean water in Jeneponto district, South Sulawesi. Lack of attention to education and training influences employee creativity in finding clean water supply solutions. In addition, the delay in provision of employee benefits reduces motivation and performance of employees in providing solutions to problems that occur in the management of PDAMs in Jeneponto district.
KUCATA'KI: An Innovation of Population Administration Services in Makassar City sulmiah Sulmiah; Andi Ria Islamiati; Herlina Sakawati; Widyawati Widyawati
Jurnal Ilmiah Ilmu Administrasi Publik Vol 12, No 1 (2022)
Publisher : Program Pascasarjana Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jiap.v12i1.34088

Abstract

Kucata'ki is an innovation of death and birth population administration service in Makassar City. This paper aims to determine the application of Kucata'ki public service innovation in Makassar City and to find out the supporting and inhibiting factors in this application. This study uses a qualitative approach with a descriptive method. Data collection techniques were carried out by means of observation, interviews, and documentation. The data analysis technique uses condensation, data presentation, conclusion drawing and verification. The results of this study indicate that the implementation of Kucata'ki public service innovations in Makassar City has been going well. This can be seen from the three indicators that have been running well, namely: relative advantage, possibility of trial and ease of observation. Two other indicators that are still not good are: suitability and complexity. The supporting factors for the implementation of Kucata'ki public service innovations are the commitment of the Population and Civil Registry services to health facilities and urban villages as well as adequate human resources and infrastructure, while the inhibiting factor is in terms of technical constraints, namely the quality of the network.
Responsiveness, Responsibility and Accountability in Clean Water Services at Regional Public Water Supply Utility Makassar City Herlina Sakawati; Ahmira Ahmira; Widyawati Widyawati; sulmiah Sulmiah
Jurnal Office Volume 8, Number 1, January-June 2022
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jo.v8i1.33276

Abstract

Clean water service is a type of service that is considered important because it relates to aspects of life, and this service was managed by Local Water Supply starting in the 90s, until 2019 in Makassar City it was managed by Regional Public Water Supply Utility after changing to the previous Local Water Supply structure. Problems in clean water services by Regional Public Water Supply Utility Makassar City continue to occur after these changes, so this research is directed to know responsiveness, responsibility, and accountability which are three important indicators in realizing quality clean water services. The qualitative research method was chosen by the author because it can make it easier to describe and express perceptions according to research data obtained from interviews, literature studies, and observations. The results of the study show that the lack of responsiveness by the Regional Public Water Supply Utility of Makassar City in clean water services is caused by the minimum number of employees. Responsibility by the Regional Public Water Supply Utility in providing services can be realized through the provision of communication facilities and easy service procedures, as well as responding to employee complaints. However, the inaccuracy of employees in carrying out their duties makes the accountability of clean water services have a bad assessment among the community.
The Effectiveness of Supervision on Management of Hazardous and Toxic Waste at RSUD Labuang Baji in Makassar City Herlina Sakawati; Amihara Amihara; sulmiah Sulmiah
PINISI Discretion Review Volume 4, Issue 2, March 2021
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/pdr.v4i2.19880

Abstract

This study aims to determine the effectiveness of Supervision the management of hazardous and toxic waste / bahan berbahaya dan beracun (B3) at the RSUD (Rumah Sakit Umum Daerah) Labuang baji in Makassar City, which can be identified through indicators of measuring tools (standards), assessment and repair. This type of research is qualitative research with data collection techniques, namely interviews, observations and documentation. The data validity was checked by triangulation and member check. Data analysis techniques use data condensation, data presentation and conclusion drawing. The results of this study indicate that the supervision carried out by the Makassar City Environmental Agency on B3 waste management at Labuang Baji Hospital is running effectively. This can be seen from the determination of B3 waste management standards that do not cross the limit of B3 waste produced by Labuang Baji Hospital. In addition, the implementation of assessments in the form of direct visits conducted by the Makassar City Environment Office to Labuang Baji Hospital every year and the improvement actions carried out by the Makassar City Environment Office in the form of a direct reprimand to labuang baji hospital.   
ANALISIS KEBIJAKAN PEMBANGUNAN KAWASAN METROPOLITAN DI INDONESIA TIMUR: DAMPAK TERHADAP TATA KELOLA PERKOTAAN Sulmiah sulmiah; Herlina Sakawati; Widyawati Widyawati; Novayanti Sophia Rukmana
Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi Vol 16, No 2 (2019): Jurnal Ilmu Administrasi
Publisher : Sekolah Tinggi Ilmu Administrasi Lembaga Administrasi Negara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31113/jia.v16i2.519

Abstract

Pembangunan kawasan metropolitan di Indonesia bagian timur ditetapkan pada tahun 2003 yang diatur dalam Peraturan Daerah No. 10 Tahun 2003, tentang Rencana Tata Ruang Wilayah Metropolitan Mamminasata. Dua tahun kemudian, pemerintah pusat mengeluarkan kebijakan yang mengatur tentang rencana pembangunan jangka menengah kawasan tersebut. Pada tahun 2011, pemerintah pusat kembali mengeluarkan kebijakan untuk memperkuat pelaksanaanpembangunankawasanmetropolitanmamminasata yangdimuat dalam Peraturan Presiden No. 55 tahun 2011. Pada peraturan tersebut kawasan metropolitan Mamminasata ditetapkan sebagai salah satu kawasan strategis nasional. Tujuan penelitian ini untuk menganalisis kebijakan pembangunan di kawasan metropolitan Di Indonesia timur dan dampaknya terhadap tata kelola perkotaan. Data yang diperoleh dari hasil wawancara dan observasi, dan diperkuat dengan kajian data sekunder diolah melalui metode penelitian deskriptif dengan pendekatan kualitatif. Hasil penelitian menunjukkan bahwa kebijakan kawasan metropolitan yang dilihat dari pendekatan kelompok, pendekatan kelembagaan, dan pendekatan peran serta warga Negara, belum mampu diimplementasikan dengan baik. Terdapat tumpang tindih kewenangan antara organisasi yang berperan dalam pengelolaan pembangunan kawasan metropolitan menyebabkan terkendalanya beberapa pembangunan. Kurangnya peran serta masyarakat dalam perumusan kebijakan menimbulkan reaksi penolakan dari beberapa kalangan terhadap pelaksanaan pembangunan kawasan metropolitan di Indonesia Timur.
PELAYANAN PENERBITAN STNK DI KANTOR SISTEM ADMINISTRASI MANUNGGAL SATU ATAP (SAMSAT) KABUPATEN BONE Herlina Sakawati; Widyawati Widyawati; Sulmiah Ahmad
Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi Vol 14, No 2 (2017): Jurnal Ilmu Administrasi
Publisher : Sekolah Tinggi Ilmu Administrasi Lembaga Administrasi Negara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31113/jia.v14i2.116

Abstract

Kewajiban negara untuk melayani setiap warga negara mendorong pemerintah untuk mempersiapkan seluruh aparatnya guna meningkatkan pelayanan, khususnya pelayanan penerbitan STNK. Segala bentuk permasalahan yang ada dalam pengurusan STNK menjadi beban bagi pemerintah sebab hal tersebut memberikan kesan negatif terhadap pemberi pelayanan. Tujuan dari penelitian ini adalah untuk mengetahui pelayanan penerbitan STNK di kantor Samsat Kabupaten Bone. Metode yang digunakan adalah metode penelitian deskriptif dengan pendekatan kualitatif. Hasil penelitian menunjukkan bahwa dilihat dari 5  fokus pelayanan yaitu 1) kehandalan (reliability); 2) bukti langsung (tangibles); 3) daya tanggap (responsiviness); 4) jaminan (assurance); 5) empati (empathy), sudah mampu memberikan pelayanan prima kepada masyarakat, namun dari kelima fokus pelayanan tersebut yang perlu mendapatkan perhatian lebih lanjut terkhusus pada fokus daya tanggap (responsiviness). Dan dari 7 faktor determinan yang digunakan untuk melihat proses pelayanan penerbitan Surat Tanda Nomor Kendaraan Bermotor di Kantor Samsat Kabupaten Bone, 4 diantaranya menjadi faktor pendukung dalam proses pelayanan yaitu faktor 1) faktor kesadaran; 2) faktor pendapatan; 3) faktor keterampilan petugas; 4) faktor sarana. Sedangkan dua faktor lainnya menjadi faktor penghambat dalam pelayanan penerbitan STNK di Kantor Samsat Kabupaten Bone yaitu, faktor aturan dan faktor organisasi. Dengan masih terdapatnya kekurangan dalam pemberian pelayanan penerbitan STNK, Penting bagi pihak Kantor Samsat Kabupaten Bone untuk mengoptimalkan pelayanan sesuai dengan tujuan, visi, misi, dan motto yang diinginkan dalam rangka terwujudnya pelayanan prima.
Organizational Culture and Employee Performance: Assessing the Influence on the Implementation of Public Services During The Covid 19 Pandemic Widyawati Widyawati; Sulmiah Sulmiah; Nurlaela Nurlaela
Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi Vol 18, No 2 (2021): Jurnal Ilmu Administrasi
Publisher : Sekolah Tinggi Ilmu Administrasi Lembaga Administrasi Negara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31113/jia.v18i2.754

Abstract

Public service providers during the COVID-19 pandemic face challenges in realizing quality services. At this time, service providers need the support of an organizational culture that is sensitive to change and optimal employee performance. Therefore, to determine the influence of organizational culture and employee performance in public services, this study is directed to analyze organizational culture and employee performance in supporting the implementation of quality public services in agencies engaged in public services in Central Mamuju Regency. In order to obtain objective research results, quantitative methods were used. Research data were obtained from questionnaires distributed to 102 samples, which were then strengthened by the results of interviews and secondary data related to the research topic. The results showed that the relationship between organizational culture and employee performance in influencing the quality of public service delivery during the COVID-19 pandemic was inseparable from the leadership and financial management factors of the organization. Leaders who cannot make decisions in favor of employees reduce employee work motivation. In addition, the use of applications as a solution for public service delivery during a pandemic cannot be utilized properly due to a lack of management budget. So that organizational culture and employee performance in public service agencies in Central Mamuju Regency cannot encourage the implementation of quality public services for the community during the COVID-19 period.
Pengentasan Kemiskinan melalui Social Preneur Herlina Sakawati; Muh. Nur Yamin; Novayanti Sopia Rukmana; Sulmiah Sulmiah
Seminar Nasional Pengabdian Kepada Masyarakat PROSIDING EDISI 3: SEMNAS 2020
Publisher : Seminar Nasional Pengabdian Kepada Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (380.927 KB)

Abstract

Mitra Program Kemitraan (PKM) ini adalah ibu-ibu PKK. Masalahnya adalah pertama, motivasi yang dimiliki oleh ibu PKK yang masih sangat kurang. Motivasi yang dimaksud adalah motivasi dalam  kewirausahaan dan manajemen usaha; kedua, selain karena mind-set dalam pemikiran mereka bekerja adalah menjadi pekerja pada pihak lain penyedia lapangan kerja. Metode yang digunakan adalah ceramah, diskusi, demonstrasi dan tanya jawab. Melalui kegiatan pengabdian ini, diharapakn peran serta dari ibu-ibu PKK untuk terlibat dalam pengentasan kemiskinan dengan berperan dalam peningkatan perekonomian kelurga serta bisa memanfaatkan masyarakat sekitar sebagaimana konsep dari social preneur.
Pelatihan Penulisan Karya Ilmiah Pada Musyawarah Guru Mata Pelajaran (MGMP) Kabupaten Barru Sopian Tamrin; Rusdi Rusdi; Sulmiah Sulmiah
Seminar Nasional Pengabdian Kepada Masyarakat SEMINAR NASIONAL 2021 : PROSIDING EDISI 1
Publisher : Seminar Nasional Pengabdian Kepada Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (205.297 KB)

Abstract

Abstrak. Karya tulis ilmiah merupakan sarana guru untuk menuliskan gagasan yang ada dalam pikirannya, tulisan yang dihasilkan merupakan wujud intelektual diri dari seorang guru tersebut. Namun pada kenyataannya kemampuan guru dalam dalam menulis karya tulis ilmiah masih sangat terbatas, baik dari segi pengembangan ide maupun waktu. Selain itu kurangnya motivasi guru dan keterbatasan referensi yang up to date. Berdasarkan permasalahan yang dihadapi mitra maka  dilakukan  pelatihan karya tulis ilmiah yang meliputi : (1) Penentuan tema atau topik yang menarik, (2) Penulisan latar belakang dan penentuan masalah, (3) Penulisan kajian pustaka dan penentuan teori yang digunakan, (4) Penulisan metodologi penelitian, (5) Penulisan laporan penelitian dan penyajian data, (6) Penulisan pembahasan dan penarikan kesimpulan, (7) Pelatihan pengecekan plagiarism dengan menggunakan Turnitin atau Grammarly, (8) Melakukan sosialisasi situs web jurnal nasional terakreditasi SINTA dan Internasional terindeks SCOPUS yang bereputasi. Hasil Pengabdian Kemitraan ini  yaitu peserta pelatihan menghasilkan karya tulis yang minim plagiarism dan dapat dipublikasikan di jurnal lokal, nasional atau internasional yang bereputasi  Kata kunci: Karya Ilmiah, Guru, Pelatihan