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Sitanggang, David Christian
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Law, Crime, Criminology & Criminal Justice

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Budaya Pelayanan Publik Di Indonesia Irawan, Dewani; Aprilia, Erika; Berutu, Ermita; Tamba, Sri Milka Uliana Sari; Sinambela, Dandi; Sitanggang, David Christian; Sitorus, Novandiwan
Journal of Law & Policy Review Vol 2, No 2 (2024): Journal of Law & Policy Review, December 2024
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34007/jlpr.v2i2.82

Abstract

Tujuan penelitian ini untuk mengetahui bagaimana birokrasi pelayanan publik di Indonesia, serta mengetahui bagaimana seharusnya pelayanan publik dilaksanakan. Metode penelitian yang kami gunakan adalah metode kepustakaan (library research). Sumber data utama dalam penelitian ini adalah kumpulan dari beberapa jurnal dan buku yang terindeks nasional dan internasional yang diakui dalam penambahan referensi akademis, yang menyangkut pokok bahasan yang berisi tentang pembahasan pelayanan publik dan birokrasi. Adapun hasil penelitian kami menunjukan bahwa saat ini pemerintah dianggap belum mampu untuk memenuhi pelayanan publik secara nyata melalui pengertian masyarakat. Ketidakpuasan masyarakat akan pelayanan publik masih terus dirasakan. Terlebih karena pelayanan yang diberikan selain berbelit-belit akibat birokrasi yang kaku, juga perilaku aparat yang memberikan pelayanan kepada masyarakat kadangkala kurang bersahabat dan kurang memuaskan masyarakat. Sehingga organisasi birokrasi pelayanan publik diharapkan mampu memberikan kepuasan kepada masyarakat dalam proses berjalannya pelayanan publik saat ini. Dan ini menjadi kewajiban semua pihak terutama pemerintah untuk secara dini mengantisipasi keadaan dan mulai mengambil langkah-langkah untuk memperbaiki sektor-sektor yang sedang dihinggapi penyakit “lemah pelayanan” tersebut.
Peran Aparat Pemerintahan Desa Dalam Mewujudkan Pengelolan Keuangan Desa Yang Efektif Terhadap Pembangunan Purba, Sri Damar Wulan Yasinta; Kartika, Indri; Sitanggang, David Christian; Saragih, Johan Perdana; Herdiansyah, Habib Akbar; Sitorus, Novandiwan; Ivanna, Julia
Journal of Law & Policy Review Vol 1, No 1 (2023): Journal of Law & Policy Review, June
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34007/jlpr.v1i1.65

Abstract

Village development is a process of activities carried out by all village components to incrase community empowerment in achieving prosperity. To create a properous village, effective management of village funds is needed. Effective village financial management can be achieved if the management of village income, village expenditure, and village financing is carried out based on transparent, ccountable and participatory principles and is carried out in an orderly and disciplined budget. The most influential organ to carry out these objectives is the village government apparatus consisting of the village head and assited by village officials such as the village secretariat, regional administrators and technical implementers who are the elements of village administrators. This article aims to determine the role of village government officials in managing village finances and to find out the effectiveness of village financial management. This article uses the literature study method. Therefor, village government planning and budgeting, implementation, administration, reporting, and accountability stages by apllying the four principles mentioned in Permendagri No. 113 of 2014.
Co-Authors Aprilia, Erika Berutu, Ermita Herdiansyah, Habib Akbar Indri Kartika, Indri Irawan, Dewani Ivanna, Julia Purba, Sri Damar Wulan Yasinta Saragih, Johan Perdana Sinambela, Dandi Sitorus, Novandiwan Tamba, Sri Milka Uliana Sari