Article Per Year (5 Year)
p-Index From 2021 - 2026
1.857
P-Index
This Author published in this journals
All Journal BIOLINK (Jurnal Biologi Lingkungan, Industri, Kesehatan) axial : jurnal rekayasa dan manajemen konstruksi Society: Jurnal Pengabdian Masyarakat Jurnal AbdiMU Pinisi Journal of Sociology Education Review West Science Law and Human Rights Socius: Social Sciences Research Journal Jurnal Ekonomi Pertanian dan Agribisnis Jurnal Ilmiah Mahasiswa & Penelitian Keperawatan Jurnal Inovasi Pendidikan Profesi Guru
Ayu, Nur
Unknown Affiliation
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Biochemistry, Genetics & Molecular Biology Civil Engineering, Building, Construction & Architecture Computer Science & IT Economics, Econometrics & Finance Education Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Medicine & Pharmacology Nursing Public Health Social Sciences Other

Published : 11 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 11 Documents
Search

 1   2 
Public Service Innovation Strategy Towards Smart Government Agustina, Wiwit; Fazil, Muhammad; Idris, Dany Luqyana; Ayu, Nur
Socius: Jurnal Penelitian Ilmu-Ilmu Sosial Vol 3, No 8 (2026): March
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.18832482

Abstract

This study aims to analyze public service innovation strategies in realizing smart government and identify supporting and inhibiting factors in their implementation. Digital transformation in government is an urgent need in the information technology era, especially to improve the efficiency, transparency, and accountability of public services. This study uses a qualitative approach with a descriptive design. Data were collected through in-depth interviews, observations, and documentation studies of government agencies implementing digital-based public service innovations. Data analysis was conducted interactively through the stages of data reduction, data presentation, and conclusion drawing. Data validity was maintained through triangulation of sources and methods. The results show that public service innovation strategies towards smart government include service digitalization, business process simplification, data integration, strengthening transformational leadership, and increasing human resource capacity. The implementation of innovations has been proven to increase service time efficiency, information transparency, and public participation. 
Co-Authors Agustina, Wiwit Ahab, Julen Jessica Arief Fahmi Lubis Budiono, Wahyu Halim, Asep Abdul Hamka Hamka, Hamka Idramsa Idramsa, Idramsa Idris, Dany Luqyana Irnawati Irnawati Jamaluddin, Maryam Mintarsih, Mimin Muhammad Fazil, Muhammad Muhammad Irsan Nafisah, Khudrotun Novianti, Finna Nur Pasaribu, Irgi Friskila Ade pulungan, Ahmad syhafwan S pulungan Rangkuti, Marlinda nilam sari Suparto Suparto Susilawati, Susilawati Syadiyah, Lailatus Teguh Widodo Tetty Melina Lubis Torro, Supriadi Wardhani, Galuh Rachma