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All Journal AL-TANZIM : JURNAL MANAJEMEN PENDIDIKAN ISLAM Hut Publication Business and Management
Prima Jaya, Fanlia
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Economics, Econometrics & Finance Education

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The Influence of Work-Life Balance and Organizational Citizenship Behavior (OCB) on Employees Performance at PT. Air Minum Bandarmasih (PERSERODA) Banjarmasin Karlina, Iin; Prima Jaya, Fanlia
Hut Publication Business and Management Vol. 5 No. 3 (2025): Hut Publication Business and Management
Publisher : PT. Hanken Sukses Jaya

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Abstract

Employee performance is an important element in supporting the operational effectiveness of a company, including in the public service sector such as PT. Air Minum Bandarmasih (PERSERODA) Banjarmasin. Although the performance achievements in the 2023 fiscal year were classified as “good,” several operational aspects still did not achieve maximum scores, particularly in terms of work efficiency and timeliness. This study aims to analyze the influence of Work Life Balance and Organizational Citizenship Behavior (OCB) on employee performance, both partially and simultaneously. This study uses a quantitative approach with a survey method. A total of 100 respondents were selected using the Proportional Stratified Random Sampling technique. The research instrument was a questionnaire that had been tested for validity and reliability. Data analysis was performed using multiple linear regression using SPSS software. The results showed that Work Life Balance had a positive and significant effect on employee performance, with the dominant dimension being Satisfaction Balance. Organizational Citizenship Behavior (OCB) also has a positive and significant effect on employee performance, with the most prominent dimension being helpfulness (Altruism). Simultaneously, both variables contribute 23.3% to the improvement in employee performance, while the rest is influenced by other factors outside the research model. These findings indicate the importance of strengthening Work Life Balance policies.
The Influence of Self-Efficacy and Organizational Citizenship Behavior (OCB) on Employee Performance Through Work Motivation as an Intervening Variable at the Banjarmasin City Education Office Kamila Nurul Marhamah; Prima Jaya, Fanlia; Alfiannor, Alfiannor
Hut Publication Business and Management Vol. 5 No. 3 (2025): Hut Publication Business and Management
Publisher : PT. Hanken Sukses Jaya

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Abstract

This study examines the effect of Self-Efficacy and Organizational Citizenship Behavior (OCB) on employee performance through work motivation as an intervening variable at the Department of Education in Banjarmasin City. The research uses a quantitative approach with survey methods. A total of 74 respondents, consisting of civil servants, were selected as samples using proportional sampling techniques. The data were analyzed using Structural Equation Modeling (SEM) with SmartPLS. The results show that Self-Efficacy has a positive and significant effect on both work motivation and employee performance. OCB has a significant positive effect on work motivation but does not directly affect employee performance. Work motivation acts as an intervening variable linking Self-Efficacy and OCB with employee performance. The findings indicate the importance of strengthening employees’ self-belief and voluntary behavior through motivational improvement programs to enhance performance in public institutions.
Co-Authors Abdul Wahab Adesti, Aulia Akhmad Aspiannor Alfiannor, Alfiannor Billa, Ghina Salsa Kamila Nurul Marhamah Karlina, Iin Novia, Hana Nurul Nurul Rahmayanti, Eka Rezti, Rezti Tusiana Dewi Zainal Firdaus Wardhana