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The Effect of the Technology Acceptance Model and Theory of Planned Behavior on the Use of the New PLN Mobile Application Puspita, Diah; Noer, Lissa Rosdiana
Dinasti International Journal of Education Management And Social Science Vol. 7 No. 1 (2025): Dinasti International Journal of Education Management and Social Science (Octob
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v7i1.5198

Abstract

The New PLN Mobile application developed by PT PLN (Persero) aims to facilitate customers in accessing various electricity services, such as bill payments, purchasing electricity tokens, and submitting electricity service requests. Although widely downloaded, feature adoption and utilization remain suboptimal, especially among Generation Y. This study aims to analyze the factors influencing the acceptance of the application, such as perceived ease of use, perceived usefulness, perceived risk, and subjective norm, using the Technology Acceptance Model (TAM) and Theory of Planned Behavior (TPB) framework. The study also investigates how these factors influence users' attitudes, behavioral intentions, and actual system use of the New PLN Mobile application among Generation Y. A survey was conducted with 150 respondents from Generation Y in Jakarta. The research approach used a quantitative method with data analysis using Structural Equation Modeling (SEM-PLS). The results of the study indicate that all the factors tested—perceived ease of use, perceived usefulness, perceived risk, and subjective norm—have a significant effect on users' attitudes and their intention to use the application, which ultimately influences the actual use of the application. These findings are expected to provide deeper insights into the factors that drive technology adoption, especially among Generation Y, and offer practical recommendations for application developers to enhance user engagement. These findings highlight the need for apps that are easy to use, beneficial, secure, and socially supported to improve user engagement and satisfaction. Additionally, strategic targeting of Generation Y with engaging and relevant features, such as gamification and social media integration, can help increase sustainable application use.
Implementation of Stunting Handling Policy in Palu City Puspita, Diah; Mangngasing, Nasir; Nuraisyah, Nuraisyah
International Journal of Social Science, Education, Communication and Economics Vol. 3 No. 2 (2024): June
Publisher : Lafadz Jaya Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/sj.v3i2.341

Abstract

This research aims to describe, analyze, and interpret the process of implementing policies for handling stunting and identifying factors that support and hinder the handling of stunting in Palu City. The research method used was descriptive research with a qualitative approach, with sampling using the Purposive Sampling method, with a total of 7 informants. The theory used is the Van Meter and Van Horn Theory. The research results show that regarding measures and objectives, there are already standards in implementing policies, but there are still implementers who do not understand the standards, goals, and targets in implementing policies properly. Human resources at the lower level are still lacking both in terms of quantity and quality, the availability of budget resources is quite good. Characteristics of implementing organizations, there are still implementers who do not have SOPs in implementing policies. The attitude of the implementers and the response of the implementers in implementing the policy are quite good, but the public's understanding of stunting prevention is still lacking. Communication and coordination are still lacking, because there are still activities that are not on target in their implementation. The conditions of the social environment, economic environment, and political environment in the city of Palu do not fully support the success of accelerated integrated stunting prevention policies.
Collaborative Governance in Tourism Village Development in Ciamis Regency, West Java Province, Indonesia Nurwanda, Asep; Daraba, Dahyar; Suprajogo, Tjahjo; Puspita, Diah
International Journal of Science and Society Vol 6 No 2 (2024): International Journal of Science and Society (IJSOC)
Publisher : GoAcademica Research & Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54783/ijsoc.v6i2.1149

Abstract

Tourism villages are a potential sector in the development of an area with very minimal risk of environmental damage. This makes village tourism a leading sector for all villages, including villages in Ciamis Regency. The development of tourist villages in the normative and empirical process needs to be carried out through collaborative governance because tourist villages have multidimensional characteristics. The development of tourist villages in Ciamis Regency is still not optimal because even though it has great potential and is supported by the Tourism Information Center, it turns out that the development process is still carried out separately between all parties involved. The aim of this research is to analyze collaborative government governance in developing tourist villages and find an ideal collaborative governance model in developing tourist villages in Ciamis Regency. For this purpose, Ansell and Gash's government collaboration theory is used which includes four dimensions, namely initial conditions, facilitative leadership, institutional design, and collaboration processes. The research uses a qualitative approach with descriptive research type. Data analysis was carried out through data reduction and drawing conclusions. The research results show that the ongoing tourism village development process has not fully adopted collaborative governance. This is because trust has not been formed in each of the actors involved. The ideal tourism village development model that adopts collaborative governance is the Tourism Development Model. This model prioritizes building trust and sustainable commitment to each actor in tourism village development.
PEMBERIAN CHEST PHYSIOTHERAPY DAN LATIHAN PERNAPASAN PADA PASIEN DEWASA DENGAN PNEUMONIA KOMUNITAS RINGAN DAN RETENSI SPUTUM: A CASE REPORT Puspita, Diah; Dharmajayanti, Ida Ayu Laksmi; Yasa, Kadek Andre; Hartaningrum, Dewa Ayu Putri; Prasana, I Gede Eka Juli; Dewi, Dewa Ayu Kadek Ari Purnama; Jeviana, Ariezta
ASSYIFA : Jurnal Ilmu Kesehatan Vol. 3 No. 3 (2025)
Publisher : Forind Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62085/ajk.v3i3.178

Abstract

Community Acquired Pneumonia is a major cause of lower respiratory tract disease. Non-severe cases are usually managed without hospitalization, but sputum retention can delay recovery. This case report describes the role of respiratory physiotherapy in a mild pneumonia patient with sputum retention. A 43-year-old male underwent three physiotherapy sessions including infrared therapy, chest physiotherapy, effective coughing, and breathing exercises. After treatment, dyspnea decreased from Borg scale 3 to 2, thoracic expansion improved, and vital signs remained stable. Physiotherapy interventions effectively facilitated sputum clearance, improved ventilation, and enhanced breathing efficiency.