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All Journal JURNAL SISTEM INFORMASI BISNIS Prosiding Seminar Nasional Sains Dan Teknologi Fakultas Teknik Sisforma: Journal of Information Systems ITEj (Information Technology Engineering Journals) Sistemasi: Jurnal Sistem Informasi JURNAL MEDIA INFORMATIKA BUDIDARMA Jurnal Pilar Nusa Mandiri JTERA (Jurnal Teknologi Rekayasa) JRST (Jurnal Riset Sains dan Teknologi) IJIS - Indonesian Journal On Information System J-SAKTI (Jurnal Sains Komputer dan Informatika) JURIKOM (Jurnal Riset Komputer) Jurnal Abdimas PHB : Jurnal Pengabdian Masyarakat Progresif Humanis Brainstorming JASIEK (Jurnal Aplikasi Sains, Informasi, Elektronika dan Komputer) JATI (Jurnal Mahasiswa Teknik Informatika) REMIK : Riset dan E-Jurnal Manajemen Informatika Komputer Journal of Innovation Information Technology and Application (JINITA) Jurnal Pengembangan Sistem Informasi dan Informatika J-SAKTI (Jurnal Sains Komputer dan Informatika) eProceedings of Engineering Jurnal Pengabdian Masyarakat Bangsa
Dwi Mustika Kusumawardani, Dwi Mustika
Institut Teknologi Telkom Purwokerto
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Journal : J-SAKTI (Jurnal Sains Komputer dan Informatika)

 1 
Pengembangan Sistem Informasi Badan Pusat Statistik Kabupaten Kuningan Berbasis Android Dengan Metode Prototype Bacsafra, Marcel Agustine; Kusumawardani, Dwi Mustika; Darmansah, D
J-SAKTI (Jurnal Sains Komputer dan Informatika) Vol 6, No 1 (2022): EDISI MARET
Publisher : STIKOM Tunas Bangsa Pematangsiantar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30645/j-sakti.v6i1.453

Abstract

The internet is one proof that information technology is growing. The use of the internet today is increasingly showing trend a positive One of the impacts felt in the development of information technology is a non-departmental government agency of the Central Bureau of Statistics (BPS). BPS is a non-departmental government agency in Indonesia whose main function is to provide statistical data and information. Included in the document analysis results of the BPS data needs survey in 2020, which concludes that consumers in the BPS Integrated Statistics Service (PST) tend to use services that provide data and statistical information in digital or softcopy. This trend is also reinforced by the percentage of the main facility to obtain the largest BPS data is website (41.88%). Therefore, the Kuningan Regency BPS needs to optimize the media for disseminating statistical data and information, one form of innovation that can be done is making an android-based publication application. The application is named Kuningan Dalam Angka Statistik (KUDAMAS). In the development of this application software the prototype and the functionality test uses black box testing. Based on the results of the tests carried out using Black Box testing, the results obtained were successful for all testing of each feature in the application and it can be concluded that the KUDAMAS application has been running according to its function
Klasifikasi Kepuasan Pelanggan Menggunakan Metode Classification and Regression Tree (CART) Safitri, S. Thya; Wiguna, Citra; Kusumawardani, Dwi Mustika; Wibowo, Intan Yulita
J-SAKTI (Jurnal Sains Komputer dan Informatika) Vol 5, No 1 (2021): EDISI MARET
Publisher : STIKOM Tunas Bangsa Pematangsiantar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30645/j-sakti.v5i1.326

Abstract

Customer satisfaction in an application technology has an influence on the value of information technology applications. The use questionnaire method is used to measure the usability of information technology applications through aspects of usefulness, ease of use, ease of learning and satisfaction. Net Promoter Scale is a measuring tool that is widely used to measure customer satisfaction in an organization. The problem that often occurs is that when the organization takes the NPS measurement, the factors that significantly influence the NPS value are not yet known. The e-boarding application developed by PT Kereta Api Indonesia is an application that is very helpful for train passengers during boarding. However, this convenience has not been widely used by passengers using the rail transportation mode. PT Kereta Api Indonesia Persero needs to know the value of the NPS of the e-boarding application as a means of measuring customer satisfaction with the developed information technology application. The classification method uses the Classification and Regression Tree (CART) to identify the linkages between the e-boarding usability measurement aspects using a use questionnaire against the final NPS score. The purpose of this calcification is to determine the factors that affect the usability aspect of the NPS value in the KAI Access e-boarding application. The results of this study indicate that the e-boarding application has an NPS value of 42% or a GOOD value. The more customers who behave as Promoters, the higher the NPS value will be. The CART classification that has been carried out shows that to become a Promoters, the e-boarding application must have a high value of ease of learning and satisfaction.
Co-Authors Aditya Wijayanto Agung Prayogo Ali, Fikri Ibnu Apriliana Puspitaningrum Bacsafra, Marcel Agustine Citra Wiguna Darmansah Darmansah, D Didi Supriyadi Diovianto Putra Rakhmadni Dwi Januarita Kusuma Eko Sediyono Elfrida Ratnawati Ella Manisa Br. Karo Elza Puspitasari Erika Melania Fadhila Indryani Fahudin Muktiwibowo Farid Arifin Farkhan Hariyadi Berbudi Bowoleksono Irwan Susanto Jihan Shinta Celina M Yoka Fathoni Meilinda Kharomah Syifa Mozes Hasian Veltin Sinaga Nur Khoerudin Okta Verina Tri Utami Pangestu, Anggi Putri, Olivia Ananda Ramdani, Cepi Renita Fauziah Samodra Rifki Adhitama, Rifki Rizky Firdaus Kusuma Adjie S. Thya Safitri, S. Thya Sandhy Fernandez Sisilia Thya Safitri Sukmadiningtyas Syafira Putri Ramadhani Toni Anwar Triana Wibowo, Intan Yulita Wiedanto, Muhammad Awiet Yogo Dwi Prasetyo Yudha Saintika Yulita, Intan