Firdaus, Muhammad Azis
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Influence Communication, Commitment and Integrity on Wedding Service Quality at KUA, Cibinong District, Bogor Regency Zaelani, Abdul Qadir; Firdaus, Muhammad Azis; Walujadi, Dedi
Jurnal Ilmiah Manajemen Kesatuan Vol. 12 No. 3 (2024): JIMKES Edisi Mei 2024
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v12i3.2568

Abstract

This Study aim For analyze influencing factors​ quality services at the Cibinong Regency Religious Affairs Office (KUA), Bogor Regency, in particular in context communication, commitment, and integrity lord in serve wedding poor society. Research methods descriptive done with 194 respondents use random sampling method. Analysis results show that communication, commitment, and integrity in a way simultaneous influential significant to quality service. Variable independent the influence as much as 57% quality service, while 27.7% is influenced by factors other. Findings This confirm importance role factors the in increase quality services at KUA..   Keywords : Quality Service, KUA, Communication, Commitment, Integrity, Poor Communities.
The Effect of Training and Workload on Employee Performance Sundari, Eliyana; Firdaus, Muhammad Azis; Bimo, Widhi Ariyo; Maulana, Hendri; Avessina, Mohammad Jibriel
Manager : Jurnal Ilmu Manajemen Vol. 6 No. 2 (2023): Manager : Jurnal Ilmu Manajemen
Publisher : Universitas Ibn Khaldun Bogor

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Abstract

The purpose of this study is to ascertain how employee performance is affected by workload and training. Quantitative research methodology is applied. The 110 participants who took part in this study were all employees of PT Atishar Panel. 86 people were employed in the study sample, which were randomly selected. Primary data were collected from respondents for the questionnaire used in this study. Likert scale was used. The validity and reliability tests used in this study include the traditional normality assumption test, multicollinearity, heteroscedasticity, regression analysis, and hypothesis testing. The results of the t test partially show that both the training variable (X1) and the workload variable (X2) have a positive and significant effect on employee performance (Y). Training (X1) and workload (X2) have a significant and significant effect on employee performance, according to the results of the F (simultaneous) test