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All Journal Jurnal ASET (Akuntansi Riset) Jurnal Riset Akuntansi dan Keuangan Jurnal SIKAP (Sistem Informasi, Keuangan, Auditing Dan Perpajakan) Almana : Jurnal Manajemen dan Bisnis JURNAL MANAJEMEN BISNIS JEMPER (Jurnal Ekonomi Manajemen Perbankan) TECHNO-SOCIO EKONOMIKA The Kalimantan Social Studies Journal Komitmen : Jurnal Ilmiah Manajemen International Journal of Management Science and Information Technology (IJMSIT) ADPEBI International Journal of Business and Social Science Husnayain Business Review Journal of Social And Economics Research Journal of Mandalika Literature IIJSE Adpebi International Journal of Multidisciplinary Sciences International Journal of Management and Business Applied journal of social and economic research Atestasi : Jurnal Ilmiah Akuntansi

Surjono, Welly

Universitas Sangga Buana

Author-ID : 774196

Religion Agriculture, Biological Sciences & Forestry Humanities Automotive Engineering Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Other

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Title

Optimizing PBPU Satisfaction And PBPU Loyalty Through Competitive Advantages Supported By Marketing Strategies, PBPU Involvement And PBPU Trust In BPJS Health In West Java Province Welly Surjono; Umi Narimawati
Jurnal Ekonomi Manajemen Perbankan Vol 4, No 1 (2022): JEMPER Januari - Juni
Publisher : Prodi Manajemen S1 dan D3 Keuangan & Perbankan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32897/jemper.v4i1.1064

Health is a basic human need that will affect the quality of human life itself which in turn has an impact on the human development index of a country, therefore the Indonesian Government launched the National Health Insurance program by establishing an institution or agency that manages the National Health Insurance, namely BPJS Health. The government through BPJS Health has a target market of all Indonesian people to participate in the JKN program, so BPJS Health can provide satisfaction to participants and create participant loyalty through its competitive advantages compared to other similar insurances. Competitive advantage will be created through marketing strategies, PBPU involvement and PBPU's trust in this health insurance program.This study aims to provide more information about optimizing PBPU satisfaction and PBPU loyalty through competitive advantage supported by marketing strategies, PBPU involvement and PBPU trust.The research method used is descriptive with data collection using triangulation techniques. Keywords: PBPU, Satisfaction, Loyalty, Competitive Advantage, Marketing Strategy, Involvement, Trust.

Aplikasi Importance Performance Analysis (IPA) Dalam Menilai Kualitas Pelayanan Jasa Pendidikan Pada Perguruan Tinggi Swasta Di Wilayah IVB APTISI Jawa Barat Saepudin Saepudin; Welly Surjono; Tevi Leviany
Jurnal Ekonomi Manajemen Perbankan Vol 2, No 1 (2020): JEMPER Januari - Juni
Publisher : Prodi Manajemen S1 dan D3 Keuangan & Perbankan

Quality higher education is expected to produce quality human resources, this can be seen with the existence of Higher Education Accreditation. The purpose of this study is to determine the results of the assessment using the IPA method of the variable quality of education services at PTS in the IVB region APTISI West Java (Purwakarta and Subang ) as well as mapping the scores of assessment results using IPA into a Cartesian diagram. The method used is descriptive (survey) method. The population in this study were private university students in high schools in the IVB region of APTISI West Java (Purwakarta and Subang). Sampling was carried out proportionally with the Slovin formula. Based on the testing, PTS IKM in total (average) was 0.70, included in the good category. The results of testing the hypothesis that the performance of each service quality variable based on the results of respondents' assessment scores of 70.20%. This condition is still below 100% which means it is not satisfactorily maximally because there is still a gap of 27.80%, then the hypothesis which states that the determinant variable of the quality of education services will have a total effect on PTS student satisfaction has not been proven significantly. Physical evidence, reliability, responsiveness, and empathy are in quadrant A. This means that the performance of these variables is lower than the desire of PTS students in the IVB region of APTISI West Java (Purwakarta and Subang). Guarantee variable is in quadrant D. This means that the performance of the variable is at a high level, however the student's desire for the variable's performance is only low.

Analisis Kontribusi Penerimaan Pajak Daerah dan Retribusi Daerah Terhadap Pendapatan Daerah Pada 26 Kabupaten/ Kota di Provinsi Jawa Barat Welly Surjono; Wenti FSP; Rizaldi Surya
Jurnal Ekonomi Manajemen Perbankan Vol 3, No 1 (2021): JEMPER Januari - Juni
Publisher : Prodi Manajemen S1 dan D3 Keuangan & Perbankan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32897/jemper.v3i1.542

Abstrak. Penelitian ini memiliki tujuan mengetahui, menganalisis dan mengdeskripsikan kontribusi penerimaan Pajak Daerah dan Retribusi Daerah terhadap Pendapatan Daerah. Populasi Kabupaten/Kota di Provinsi Jawa Barat adalah sebanyak 18 Kabupaten dan 9 Kota dengan ketentuan memiliki realisisasi APBD tahun 2009 s/d tahun 2018 dan yang dijadikan sampel pada penelitian ini yaitu 17 Kabupaten dan 9 Kota di Provinsi Jawa Barat (1 Kabupaten tidak memenuhi syarat yang telah ditentukan yaitu Kabupaten Pangandaran).Jenis penelitian kuantitatif. Alat analisis yang digunakan yaitu regresi data panel dengan Uji Chow dan Uji Hausman. Hasil dari pengujian yang dilakukan yaitu kontribusi penerimaan Pajak Daerah berpengaruh terhadap Pendapatan Daerah, kontribusi penerimaan Retribusi Daerah tidak berpengaruh terhadap Pendapatan Daerah, sedangkan secara simultan kontribusi penerimaan Pajak Daerah dan Retribusi Daerah berpengaruh terhadap Pendapatan DaerahKata kunci: Pajak Daerah; Pendapatan Daerah; Retribusi Daerah

Pengaruh Jumlah Investasi Dan Non Investasi Terhadap Total Asset Asuransi Kerugian Pada Joint Venture Companies Di Indonesia (Tahun 2009-2019) Wenti Frisca Septiani Putri; Welly Surjono; Rizaldi Suryawinangun Putra
Jurnal Ekonomi Manajemen Perbankan Vol 4, No 1 (2022): JEMPER Januari - Juni
Publisher : Prodi Manajemen S1 dan D3 Keuangan & Perbankan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32897/jemper.v4i1.1030

Penelitian ini memiliki tujuan mengetahui, menganalisis dan mengdeskripsikan jumlah investasi, jumlah non investasi dan total asset usaha asuransi kerugian pada joint venture companies di Indonesia.Populasi usaha asuransi kerugian pada joint venture companies di Indonesia adalah sebanyak 21 perusahaan dan yang dijadikan sampel pada penelitian ini yaitu 13 perusahaan (8 perusahaan joint venture companies tidak memenuhi syarat yang telah ditentukan).Jenis penelitian kuantitatif dengan alat analisis data panel regression analysis. Hasil dari pengujian yang dilakukan yaitu jumlah investasi berpengaruh terhadap total asset, jumlah non investasi berpengaruh terhadap total asset, sedangkan secara simultan jumlah investasi dan non investasi berpengaruh terhadap total asset Kata kunci: Total Asset;Jumlah Investasi;Jumlah Non Investasi

Code Of Ethics & Code Of Conduct And Employee Satisfaction In Order To Improve Employee Performance At The KANWIL DJP Jawa Barat I Tedy Ginanjar K.I; Welly Surjono; Saepudin Saepudin
Jurnal Ekonomi Manajemen Perbankan Vol 1, No 2 (2019): JEMPER Juli - Desember
Publisher : Prodi Manajemen S1 dan D3 Keuangan & Perbankan

Human resources is one of the assets that has an important role for the organization, namely its ability to contribute and optimal work performance such as the development or improvement of the code of ethics, professional ability, dedication, initiative, sense of responsibility, and employee performance.This research was conducted to find out, describe and analyze the code of ethics & code of behavior and employee satisfaction in order to improve employee performance in Kanwil DJP Jabar I.The method used is an associative descriptive method. The sample taken was 94 respondents. Data processing and analysis is using statistical methods.Based on data processing, it is obtained that R = 0.769 means that the relationship between the code of conduct & the code of conduct and employee satisfaction with employee performance is strong. While kd = 0.591, it means that the code of ethics & code of conduct (X1) contribute 0.270 and employee satisfaction (X2) contribute 0.321 to employee performance (Y) and the rest of 0.409 is influenced by other factors not examined. With simultaneous testing results obtained F count = 65,813> F table = 3,099. Thus the hypothesis is rejected and accepted, this means that the code of ethics & code of behavior and employee satisfaction can improve employee performance in the Kanwil DJP Jabar I.

Co-Authors Aprianti, Ine Dewi, Resta Mustika EDDY JUSUF Hafdriani , Al-nissya Horas Djulius Johan, Ahmad Nova Roslina Firdaus, Nova Oka Reza Aditya Popo Suryana Purnamawati, Hilda Putri, Wenti Frisca Septiani Rizaldi Surya Rizaldi Suryawinangun Putra Saepudin - Saepudin Saepudin Sukiman, Iyan Tedy Ginanjar K.I Tevi Leviany Ulfha, Sri Maria Umi Narimawati

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