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Assessing the Influence of Brand Equity Dimensions and Product Quality on Consumer Loyalty: Study of Lifebuoy Soap in DKI Jakarta Alfi Sahrin, Savina; Paramita, Veronika Santi
Sinergi International Journal of Management and Business Vol. 4 No. 1 (2026): February 2026
Publisher : Yayasan Sinergi Kawula Muda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijmb.v4i1.975

Abstract

This study examines the influence of brand awareness, brand image, and product quality on customer loyalty toward Lifebuoy soap in the DKI Jakarta area, considering the increasingly competitive personal care market that requires companies to build strong and sustainable relationships with consumers. A quantitative research approach was employed by distributing structured questionnaires to 96 respondents who were selected using customized sampling techniques to ensure relevance to the research objectives. The data collected from the respondents were processed and analyzed using multiple linear regression analysis to identify both partial and simultaneous effects of the independent variables on customer loyalty. The findings reveal that brand awareness, brand image, and product quality each have a positive and significant effect on customer loyalty toward Lifebuoy soap, indicating that consumers are more likely to remain loyal when they are familiar with the brand, perceive it positively, and believe that the product delivers consistent quality. Furthermore, the results demonstrate that when these three variables are considered together, they exert a strong combined influence on customer loyalty, highlighting the importance of an integrated branding and quality strategy. Among the variables analyzed, brand image emerged as the most dominant factor affecting customer loyalty, suggesting that consumers’ overall perceptions, associations, and emotional connections with the brand play a crucial role in sustaining long-term loyalty. These findings imply that while brand awareness is important in attracting consumers, it is not sufficient on its own to maintain loyalty unless it is supported by a strong brand image and high product quality. Therefore, companies should prioritize strengthening brand image and maintaining product quality to enhance customer loyalty in the long term.
Penguatan Ekonomi Sirkular Melalui Edukasi Finansial dan Penentuan Harga Pokok Produksi (HPP) bagi Kelompok Pengolah Sampah di Kota Cimahi Komara, Esi Fitriani; Sembiring, Ferikawita Magdalena; Yulianti, Eka; Paramita, Veronika Santi; Desmiza, Desmiza; Abdurohim, Abdurohim; Ramli, Rosmini; Simatupang, Frido Saritua; Irfan, Mohamad; Susyani, Novi; Wigantini, Ghea Revina
Jurnal SOLMA Vol. 15 No. 1 (2026)
Publisher : Universitas Muhammadiyah Prof. DR. Hamka (UHAMKA Press)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22236/solma.v15i1.21512

Abstract

Background: Rendahnya pemahaman terhadap pengelolaan keuangan usaha, khususnya dalam penentuan Harga Pokok Produksi (HPP) pada produk olahan sampah menyebabkan kesulitan dalam menentukan harga jual yang tepat dan berkelanjutan. Kegiatan pengabdian kepada masyarakat ini bertujuan untuk meningkatkan literasi finansial pelaku usaha olahan sampah melalui pelatihan dan pendampingan edukasi finansial berbasis partisipatif. Metode: Kegiatan edukasi ini berupa pelatihan dengan metode ceramah dan latihan yang diberikan kepada 84 responden. Kegiatan dilaksanakan pada 22 Juli 2025 di Aula Kelurahan Melong, Kecamatan Cimahi Selatan, Kota Cimahi. Hasil: Hasil kegiatan menunjukkan peningkatan signifikan dalam pemahaman peserta terhadap konsep HPP dan nilai ekonomi sampah. Sebanyak 94% peserta memahami bahwa sampah memiliki nilai jual, 85% peserta memahami konsep HPP dan cara menghitungnya, serta 85% mampu menentukan tiga komponen utama dalam perhitungan HPP. Kesimpulan: Kegiatan ini berhasil meningkatkan kesadaran finansial dan kemampuan pengelolaan biaya produksi masyarakat, sehingga usaha olahan sampah dapat dikelola secara lebih efisien, profesional, dan berkelanjutan.
Market Response to the Opening of GIIAS 2025: Empirical Evidence from Electric Vehicle-Related Stocks on the Indonesia Stock Exchange (ISE) Rahmawati, Dina; Paramita, Veronika Santi
Sinergi International Journal of Accounting and Taxation Vol. 4 No. 1 (2026): February 2026
Publisher : Yayasan Sinergi Kawula Muda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijat.v4i1.1007

Abstract

The automotive industry is shifting toward electric vehicles, supported by Indonesian government policies and incentives. The opening of GIIAS 2025, which showcases electric vehicle innovations, may influence investor reactions in the Indonesia Stock Exchange. However, studies examining the impact of large-scale auto exhibitions such as GIIAS 2025 on abnormal returns and trading volume are still limited. Therefore, this study aims to fill this gap by analyzing how the capital market responds to the opening of GIIAS 2025, emphasizing its role as a multi-information event that may provide incremental insights beyond conventional event-study settings. This study employs a quantitative approach using the event study method to examine five automotive companies engaged in electric vehicle development. The observation period spans 10 days before the event, the event day, and 10 days after the event. The analysis applies descriptive statistics, normality tests, and one-sample t-tests to evaluate abnormal returns, while paired sample t-tests used to compare average abnormal returns and trading volume before and after the event. The findings indicate that only a few days surrounding the GIIAS 2025 opening show statistically significant abnormal returns. However, there are no significant differences in average abnormal returns trading volume when comparing the pre- and post-event periods overall. These results suggest that the information conveyed during the GIIAS 2025 opening did not generate a strong market reaction, supporting the semi-strong form of the efficient market hypothesis, which posits that markets quickly incorporate publicly available information into stock prices, even if the overall impact is not substantial.