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Journal : Jurnal Manajemen

Transformasi Strategis SDM untuk Keberlanjutan Perusahaan di Era Industri 4.0: Studi Kasus PT XYZ Federova, Callista; Handayani, Kristin
Jurnal Manajemen Vol 14 No 1 (2024): November 2024 – April 2025
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat Institut Bisnis dan Informatika Kwik Kian Gie

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46806/jm.v14i1.1355

Abstract

The Fourth Industrial Revolution era has brought a significant influence on changing the digital business landscape, including in the banking sector. The position of employees as individual human resources (HR) who present knowledge, skills, and professional service capabilities is seriously threatened at a time when digital change and complexity is said to be able to replace all human work. The strategic transformation of human resource management (HR) is inevitably crucial at PT. XYZ to ensure the sustainability of the banking business. This research aims to explain the strategic role of human resource management development in PT. XYZ in facing the complexity of digital technology transformation in banking. The method used is a qualitative approach, through interviews, observations and documentation. The object of the study is Bank XYZ employees who graduated from the Management Development Program (MDP) including the Director of Retail Banking, Head of Networking and Distribution, and Staff XYZ. Data analysis through stages, data reduction, data presentation and ending with drawing conclusions. The results of the study show that the strategic transformation in human resource management (HR) carried out by PT. XYZ to remain relevant in the industrial era 4.0. Employees remain recognized as a key factor in building customer trust, through their expertise in utilizing technology. For this reason, integration between employees and technology is crucial to increase the effectiveness and sustainability of the company. This study recommends the implementation of an updated training program for mastering the latest technology. Another suggestion is the need to strengthen the core values of the organization, such as integrity, discipline, and employee concern for customers. Employees should also remain open to change and commit to learning new things
Mental health pekerja Generasi Z: technostress dan burnout Handayani, Kristin; Purnasiwi, Rona Guines
Jurnal Manajemen Vol 15 No 1 (2025): November 2025 – April 2026
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat Institut Bisnis dan Informatika Kwik Kian Gie

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46806/jm.v15i1.1927

Abstract

Lack of impulse control over excessive technology consumption causes addiction and affects mental health in this digital era. Generation Z as a massive organic workforce in the use of technology is vulnerable to mental health disorders. Previous research on the effects of excessive internet use shows that workers who are involved without control are vulnerable to technological stress. Differences in work attitudes become fatigue that intervenes in the mental health of Generation Z in the workplace. The main objective of this study is to verify whether there is an influence between technostress and burnout on the mental health of Generation Z. This study involved 55 respondents. Indicator of Mental Health Scale, indicators for measuring technostress, and indicators to measure the level of burnout for measure influence. With SPSS 31 show that the highest technostress is related to the speed of technology that is greater than the limits of individual capabilities of Gen Z. The highest burnout is due to the feeling of perception of responses in the workplace. The regression model explains 63.1% of the variance in mental health (R² = 0.631). Future implications require more in-depth research linking the work ecosystem with Millennials and Generation X.