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ANALYSIS OF THE RELATIONSHIP MODEL OF ORGANIZATIONAL JUSTICE AND ORGANIZATIONAL CITIZENSHIP BEHAVIOR: EVIDENCE FROM THE INDONESIAN BANKING SECTOR Setiyawami Setiyawami; Christina Bagenda; Hernansi Biso; Trisnia Manggiasih
JURNAL MANAJEMEN MAKER STIE SULTAN AGUNG Vol 10, No 1 (2024): Volume 10 Nomor 1 Tahun 2024
Publisher : Sekolah Tinggi Ilmu Ekonomi Sultan Agung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37403/mjm.v10i1.651

Abstract

This research aims to analyze the influence of transformational leadership, self-efficacy, and organizational climate on innovative work behavior in manufacturing companies in Indonesia. This research uses a literature and field design with a causal associative approach. This study uses a research instrument test consisting of validity and reliability tests. The quantitative analysis consists of a normality test, regression test, hypothesis test, correlation test, and coefficient of determination. This research concludes that transformational leadership, self-efficacy, and organizational climate have a positive and significant effect on innovative work behavior. In the ever-growing digital era, transformational leadership is essential for manufacturing companies to face challenges and take advantage of emerging opportunities. In the digital era, self-efficacy helps employees cope with uncertainty and change, turn challenges into opportunities, and view technological change as a foundation for personal and professional growth. Furthermore, by adopting a pro-innovation organizational climate, manufacturing companies can more easily adapt to technological changes, optimize production processes, and exploit the full potential of the Industrial Revolution 4.0.
ANALYSIS OF FACTORS AFFECTING INNOVATIVE WORK BEHAVIOR IN THE DIGITAL ERA: CASE STUDY OF MANUFACTURING COMPANIES IN INDONESIA Setiyawami Setiyawami; Gloria Miagina Palako Djurubassa; Hernansi Biso; Syamsuddin Syamsuddin
JURNAL MANAJEMEN MAKER STIE SULTAN AGUNG Vol 9, No 2 (2023): Volume 9 Nomor 2 Tahun 2023
Publisher : Sekolah Tinggi Ilmu Ekonomi Sultan Agung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37403/mjm.v9i2.630

Abstract

climate on innovative work behavior in manufacturing companies in Indonesia. This research uses a literature and field design with a causal associative approach. This study uses a research instrument test consisting of validity and reliability tests. The quantitative analysis consists of a normality test, regression test, hypothesis test, correlation test, and coefficient of determination. This research concludes that transformational leadership, self-efficacy, and organizational climate have a positive and significant effect on innovative work behavior. In the ever-growing digital era, transformational leadership is important for manufacturing companies to face challenges and take advantage of emerging opportunities. In the digital era, self-efficacy helps employees cope with uncertainty and change, turn challenges into opportunities, and view technological change as a foundation for personal and professional growth. Furthermore, by adopting a pro-innovation organizational climate, manufacturing companies can more easily adapt to technological changes, optimize production processes, and exploit the full potential of the industrial revolution 4.0.
ANALYSIS OF FACTORS AFFECTING INNOVATIVE WORK BEHAVIOR IN THE DIGITAL ERA: CASE STUDY OF MANUFACTURING COMPANIES IN INDONESIA Setiyawami, Setiyawami; Djurubassa, Gloria Miagina Palako; Biso, Hernansi; Syamsuddin, Syamsuddin
JURNAL MANAJEMEN MAKER STIE SULTAN AGUNG Vol 9 No 2 (2023): Volume 9 Nomor 2 Tahun 2023
Publisher : Sekolah Tinggi Ilmu Ekonomi Sultan Agung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37403/mjm.v9i2.630

Abstract

climate on innovative work behavior in manufacturing companies in Indonesia. This research uses a literature and field design with a causal associative approach. This study uses a research instrument test consisting of validity and reliability tests. The quantitative analysis consists of a normality test, regression test, hypothesis test, correlation test, and coefficient of determination. This research concludes that transformational leadership, self-efficacy, and organizational climate have a positive and significant effect on innovative work behavior. In the ever-growing digital era, transformational leadership is important for manufacturing companies to face challenges and take advantage of emerging opportunities. In the digital era, self-efficacy helps employees cope with uncertainty and change, turn challenges into opportunities, and view technological change as a foundation for personal and professional growth. Furthermore, by adopting a pro-innovation organizational climate, manufacturing companies can more easily adapt to technological changes, optimize production processes, and exploit the full potential of the industrial revolution 4.0.
ANALYSIS OF THE RELATIONSHIP MODEL OF ORGANIZATIONAL JUSTICE AND ORGANIZATIONAL CITIZENSHIP BEHAVIOR: EVIDENCE FROM THE INDONESIAN BANKING SECTOR Setiyawami, Setiyawami; Bagenda, Christina; Biso, Hernansi; Manggiasih, Trisnia
JURNAL MANAJEMEN MAKER STIE SULTAN AGUNG Vol 10 No 1 (2024): Volume 10 Nomor 1 Tahun 2024
Publisher : Sekolah Tinggi Ilmu Ekonomi Sultan Agung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37403/mjm.v10i1.651

Abstract

This research aims to analyze the influence of transformational leadership, self-efficacy, and organizational climate on innovative work behavior in manufacturing companies in Indonesia. This research uses a literature and field design with a causal associative approach. This study uses a research instrument test consisting of validity and reliability tests. The quantitative analysis consists of a normality test, regression test, hypothesis test, correlation test, and coefficient of determination. This research concludes that transformational leadership, self-efficacy, and organizational climate have a positive and significant effect on innovative work behavior. In the ever-growing digital era, transformational leadership is essential for manufacturing companies to face challenges and take advantage of emerging opportunities. In the digital era, self-efficacy helps employees cope with uncertainty and change, turn challenges into opportunities, and view technological change as a foundation for personal and professional growth. Furthermore, by adopting a pro-innovation organizational climate, manufacturing companies can more easily adapt to technological changes, optimize production processes, and exploit the full potential of the Industrial Revolution 4.0.
EMPLOYEE ENGAGEMENT ANALYSIS OF MILENIAL WORKERS: THE EFFECT OF ORGANIZATIONAL TRUST AND ORGANIZATIONAL JUSTICE Romi, Mochamad Vrans; Bagenda, Christina; Kusuma, Rr. Chusnu Syarifa Diah; Setiyawami, Setiyawami; Handayani, Kristin
SULTANIST: Jurnal Manajemen dan Keuangan Vol. 10 No. 2 (2022)
Publisher : Sekolah Tinggi Ilmu Ekonomi Sultan Agung Pematangsiantar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37403/sultanist.v10i2.450

Abstract

Era globalisasi yang dihadapi setiap bangsa pada saat ini menjadikan dunia menjadi terbuka dan terkoneksi. Hal ini menuntut kesadaran dan kesiapan sumber daya manusia bahwa keterbukaan menjadi sesuatu yang nyata. Disisi lain, untuk meningkatkan kesadaran SDM dalam lingkup organisasi, maka perusahaan perlu mendorong employee engagement agar lebih baik. Tujuan utama penelitian yakni menganalisis pengaruh organizational trust dan organizational justice terhadap employee engagement pekerja milenial. Sampel dalam penelitian ini berjumlah 150 responden yang ditentukan dengan pendekatan convenience sampling. Pengumpulan data menggunakan instrumen kuesioner yang kemudian dibagikan secara online. Analisis data menggunakan aplikasi SPSS dengan menampilkan hasil pengolahan data melalui uji instrumen penelitian dengan uji validitas dan reabilitas, analisis regresi berganda, koefisien determinasi dan uji hipotesis. Berdasarkan hasil analisis data menyimpulkan organizational trust dan organizational justice berpengaruh positif dan signifikan terhadap employee engagement. Implikasi penelitian menginformasikan untuk meningkatkan engagement dapat dilakukan dengan dorongan dari pimpinan perusahaan melalui prakarsa saling percaya, saling pengertian, saling menghormati, serta belajar hidup dalam perbedaan antar sesama karyawan di tempat mereka bekerja. Akibatnya, kepuasan kerja akan diperoleh dengan sebenarnya, kedekatan kerjasama yang lebih baik dengan sesama, tujuan yang lebih jelas, dan prestasi akan dicapai bila tujuan telah tercapai The globalization era that every nation faces has made the world open and connected. This requires the awareness and readiness of human resources that openness becomes something real. On the other hand, companies need to encourage better employee engagement to increase HR awareness within the organization's scope. The main objective of the research is to analyze the effect of organizational trust and organizational justice on the employee engagement of millennial workers. The sample in this study amounted to 150 respondents, who were determined by the convenience sampling approach. Data collection uses a questionnaire instrument which is then distributed online. Data analysis uses the SPSS application by displaying data processing results through research instrument tests with validity and reliability tests, multiple regression analysis, coefficient of determination, and hypothesis testing. Based on the data analysis results, organizational trust and justice have a positive and significant effect on employee engagement. The research information implies that increasing engagement can be carried out with encouragement from company leaders through mutual trust, mutual understanding, mutual respect, and learning to live in differences among fellow employees in their workplaces. As a result, actual job satisfaction will be obtained, closer cooperation with others is better, goals are clearer, and achievement will be achieved when goals have been achieved.
INNOVATIVE WORK BEHAVIOR ANALYSIS OF MSME EMPLOYEES: THE ROLE OF CREATIVE SELF-EFFICACY, ORGANIZATIONAL CULTURE AND PSYCHOLOGICAL EMPOWERMENT AS PREDICTORS Setiyawami, Setiyawami; Setyawati, Amelia; Lestari, Deara Shinta; Wakhyuni, Emi; Syamsuddin, Syamsuddin
SULTANIST: Jurnal Manajemen dan Keuangan Vol. 11 No. 1 (2023)
Publisher : Sekolah Tinggi Ilmu Ekonomi Sultan Agung Pematangsiantar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37403/sultanist.v11i1.480

Abstract

Technological advances and disruptions in various fields of the economy have resulted in the existence of innovative work behaviors that are urgently needed for business actors. For business actors, understanding employee behavior is very important, with the hope that business actors can predict and create productive employee performance. Related to innovative behavior for employees, it is very crucial for business actors to understand and know the characteristics of each employee at work. The research's main objective is to analyze the effect of creative self-efficacy, organizational culture, and psychological empowerment on innovative work behavior. The sample in this study is 160 employees who work in SMEs which are determined by the convenience sampling approach. Data analysis used the SPSS application by displaying the results of data processing through research instrument tests with validity and reliability tests, multiple regression analysis, coefficient of determination and hypothesis testing. Based on the results of data analysis concluded that creative self-efficacy, organizational culture, and psychological empowerment have a positive and significant effect on innovative work behavior. The research implications inform that the behavior of employees working in the MSME sector can be more innovative, it requires high creative self-efficacy and business actors can provide motivation that encourages them to be enthusiastic at work. In addition, psychological empowerment also needs to be increased by providing psychological support for employees.
THE RELATIONSHIP OF EMPLOYEE EMPOWERMENT AND EMPLOYEE ENGAGEMENT: THE ROLE OF FLEXIBLE WORK ARRANGEMENTS AND CAREER DEVELOPMENT AS STIMULANTS Setiyawami, Setiyawami; Waliah, Siti; Sriharyati, Santy; Oktisari, Dwi
SULTANIST: Jurnal Manajemen dan Keuangan Vol. 12 No. 1 (2024)
Publisher : Sekolah Tinggi Ilmu Ekonomi Sultan Agung Pematangsiantar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37403/sultanist.v12i1.582

Abstract

AbstractIn the creative industry, the relationship between employee empowerment and employee engagement has a very important role. Employees who feel empowered to contribute with creative ideas and participate in the decision-making process will feel more connected to the company's vision and values. The main aim of the research is to analyze the influence of employee empowerment, flexible work arrangements, and career development on employee engagement. The sample in this research consisted of 190 employees who worked in the creative industries in Indonesia who were determined using a convenience sampling approach. Data collection uses a questionnaire instrument which is then distributed online. Data analysis uses the SPSS application by displaying the results of data processing through validity and reliability tests, multiple regression analysis, coefficient of determination, and hypothesis testing. Based on the results of data analysis, it is stated that employee empowerment, flexible work arrangements, and career development have a positive and significant effect on employee engagement. The theoretical implications of the research explain that implementing policies and practices that support employees in terms of work flexibility and career development can significantly increase employee engagement and performance. Meanwhile, practically, organizations in the creative industries need to pay attention to the importance of creating a work environment that supports employee flexibility and career growth. This can be done through implementing policies that allow remote work, flexible work schedules, and support for skills and career development
ANALYSIS OF THE WORK–LIFE BALANCE MODEL ON EMPLOYEE ENGAGEMENT IN THE CREATIVE SECTOR IN INDONESIA Setiyawami, Setiyawami; Kusuma, Rr. Chusnu Syarifa Diah; Risambessy, Agusthina; Yuliana, Yuliana
SULTANIST: Jurnal Manajemen dan Keuangan Vol. 12 No. 2 (2024)
Publisher : Sekolah Tinggi Ilmu Ekonomi Sultan Agung Pematangsiantar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37403/sultanist.v12i2.621

Abstract

In the creative industry, the relationship between employee empowerment and employee engagement has a very important role. Employees who feel empowered to contribute with creative ideas and participate in the decision-making process will feel more connected to the company's vision and values. The main aim of the research is to analyze the influence of employee empowerment, flexible work arrangements, and career development on employee engagement. The sample in this research consisted of 190 employees who worked in the creative industries in Indonesia who were determined using a convenience sampling approach. Data collection uses a questionnaire instrument which is then distributed online. Data analysis uses the SPSS application by displaying the results of data processing through validity and reliability tests, multiple regression analysis, coefficient of determination, and hypothesis testing. Based on the results of data analysis, it is stated that employee empowerment, flexible work arrangements, and career development have a positive and significant effect on employee engagement. The theoretical implications of the research explain that implementing policies and practices that support employees in terms of work flexibility and career development can significantly increase employee engagement and performance. Meanwhile, practically, organizations in the creative industries need to pay attention to the importance of creating a work environment that supports employee flexibility and career growth. This can be done through implementing policies that allow remote work, flexible work schedules, and support for skills and career development.
The Distribution Model of Fashion Products in Social Commerce: Brand Loyalty and Purchase Decisions Sudirman, Acai; Setiyawami, Setiyawami; Setyawati, Christina Yanita
Jurnal Minds: Manajemen Ide dan Inspirasi Vol 12 No 1 (2025): June
Publisher : Management Department, Universitas Islam Negeri Alauddin Makassar, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24252/minds.v12i1.55511

Abstract

This study examines the influence of influencer marketing, electronic word of mouth (e-WOM), and perceived value on brand loyalty and purchase decisions within the digital bazaar of fashion-oriented social commerce. By interrogating the interplay of virtual persuasion and consumer allegiance, it offers a nuanced reading of how contemporary loyalty is forged not in brand temples, but in communal whispers. Utilizing a quantitative survey of active online fashion consumers and analyzed through Structural Equation Modeling, the findings reveal that while e-WOM and perceived value foster loyalty, influencer marketing does not. Conversely, influencer marketing and e-WOM sway purchase decisions, yet perceived value proves impotent in this regard. These findings upend the influencer-as-oracle myth and suggest that brand managers might do well to invest not merely in charisma, but in cultivating credible digital communities that whisper trust louder than slogans.
EXAMINING THE IMPACT OF E-WOM, CUSTOMER EXPERIENCE, AND CUSTOMER TRUST ON CUSTOMER ENGAGEMENT: AN ONLINE RETAIL BUSINESS PERSPECTIVE Setiyawami, Setiyawami; Setyawati, Christina Yanita; Pandey, Deeak; Kaur, Simran
SULTANIST: Jurnal Manajemen dan Keuangan Vol. 13 No. 1 (2025)
Publisher : Sekolah Tinggi Ilmu Ekonomi Sultan Agung Pematangsiantar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37403/sultanist.v13i1.716

Abstract

Online business, which is increasingly rapid in the current digital era, requires companies to innovate in customer service. Strong e-WOM can shape customers' positive perceptions of a brand, while good customer experience will increase satisfaction and loyalty. Customer trust is important in building long-term relationships with brands and influencing customer engagement in digital marketing activities. This research aims to analyze the influence of e-WOM, customer experience, and customer trust on customer involvement in online retail businesses. This research uses a quantitative approach with a survey method to collect data from 180 respondents who are active customers on online retail platforms in Indonesia. The sample was selected using a purposive sampling technique with the criteria of customers who had purchased and provided reviews about products or services using an online questionnaire as a data collection instrument. The research results show that e-WOM, customer experience, and customer trust positively and significantly affect customer engagement. Positive e-WOM increases customers' interest in interacting with the brand while satisfying customer experiences and strengthening loyalty. These findings provide implications for online retail businesses to further optimize digital marketing strategies by strengthening e-WOM, improving the quality of customer experience, and building trust to increase customer engagement.