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All Journal Jurnal ASET (Akuntansi Riset) Jurnal Ilmiah Al-Syir'ah Dinasti International Journal of Economics, Finance & Accounting (DIJEFA) ADPEBI International Journal of Business and Social Science Multifinance Adpebi International Journal of Multidisciplinary Sciences Adpebi Science Series
Ratnawati, Aryanti
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Religion Agriculture, Biological Sciences & Forestry Humanities Automotive Engineering Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences

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THE IMPACT OF PRODUCT QUALITY AND PRICE ON CUSTOMER SATISFACTION : A CASE STUDY ANALYZE HOTEL & RESIDENCE IN BANDUNG - WEST JAVA Muhammad, Farrel Febrian; Supriatna, Supriatna; Ratnawati, Aryanti; Ahmaddien, Iskandar; Sartika, Sri Dewi
Multifinance Vol. 2 No. 3 (2025): Multifinance
Publisher : PT. Altin Riset Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61397/mfc.v2i3.255

Abstract

The purpose of this study was to determine the effect of product quality and price on customer satisfaction. This research was conducted at a Hotel & Residence located in the city of Bandung. The number of samples in this study was 97 hotels and residences as respondents with data collection through distributing questionnaires.  Methods, this research uses descriptive and associative methods. The data analysis technique used in this study is multiple linear regression. Results and value, based on the results of the analysis show that there is a significant positive effect of product quality variables on customer satisfaction at Hotel & Residence Bandung. There is a positive significant effect on the price variable on customer satisfaction at Hotel & Residence Bandung, for Product Quality and Price simultaneously have a significant effect on Customer Satisfaction with a coefficient of determination of 73.4%.
THE INFLUENCE OF FINANCIAL LITERACY AND LOCUS OF CONTROL ON FINANCIAL BEHAVIOR ON STUDENTS OF UNIVERSITAS SANGGA BUANA INSTITUTIONS Putri, Amelisca Eka; Agusiady, Ricky; Susanto, Bambang; Ratnawati, Aryanti
Multifinance Vol. 2 No. 3 (2025): Multifinance
Publisher : PT. Altin Riset Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61397/mfc.v2i3.342

Abstract

This study aims to examine the effect of financial literacy, locus of control, and lifestyle on the financial behavior of students at Sangga Buana University in Bandung. The background of this study is based on the importance of good financial behavior in supporting financial well-being, especially among students as a productive age group that is forming their financial habits. This study uses a quantitative approach with descriptive and verifiable methods. Data was collected through questionnaires distributed to 100 active student respondents from Sangga Buana University in Bandung. The analysis technique used is multiple linear regression analysis to test the simultaneous and partial effects of the independent variables on the dependent variable. The results showed that simultaneously, financial literacy, locus of control, and lifestyle have a significant effect on students' financial behavior. Partially, financial literacy has a positive and significant effect on financial behavior, which indicates that the higher the students' understanding of finance, the better their financial behavior. Locus of control also has a significant positive effect, indicating that students with confidence in internal control over their lives tend to have better financial behavior. On the other hand, lifestyle has a negative effect on financial behavior, which means that the more consumptive the lifestyle of students, the worse their financial behavior. This study is expected to be a reference for educational institutions in designing programs to improve financial literacy and form positive attitudes toward personal financial management.
TRANSPARENCY OF  PROCUREMENT PROCESS AT THE MINISTRY OF FINANCE REPUBLIC OF INDONESIA Ratnawati, Aryanti; Audita Setiawan; Ferry Ferdian Taufik; Louisiani Mansoni
Dinasti International Journal of Economics, Finance & Accounting Vol. 1 No. 2 (2020): Dinasti International Journal of Economics, Finance & Accounting (May - June 20
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijefa.v1i2.268

Abstract

Based on Theory of Planned Behavior, technology will facilitate the achievement of objectives. The process of procurement of goods and services at the Ministry of Finance Republic of Indonesia is carried out electronically, in the form of e-tendering and e-purchasing. Procurement with this technology makes the procurement process simpler, allowing the Ministry of Finance's Inspectorate General to carry out procurement with greater value and with shorter time. This study identifies and analyzes the e-tendering process and e-purchasing process towards the transparency of the procurement process of government goods and services . The conclusions is that e-tendering and e-purchasing contributed to transparency and showed that there was an influence between e-tendering and e-purchasing on the transparency of the process of procuring government goods and services at the Ministry of Finance of the Republic of Indonesia.
Co-Authors Acuviarta, Acuviarta Ahmaddien, Iskandar Al Farisi, Muhammad Salman Bambang Susanto Chatarina Umbul Wahyuni Dudi Rudianto Erlangga, Heri Eva Rachmawati Ferry Ferdian Taufik Gunawan Gunawan Hamzah, Ari Muhamad Herdiyanti, Gita Khalid, Nour Khalingga, M Ariq Khalingga, Muhammad Ariq Louisiani Mansoni Lusiana, Senny Mahadewi, Erlina Puspitaloka Muhammad, Farrel Febrian Putri, Amelisca Eka Putri, Cikal Ananda Ricky Agusiady Rima Dwijayanty Saepudin Saepudin Saepudin Setiawan, Audita Sinarjadi, Iman Sri Dewi Sartika Sukadwilinda, Sukadwilinda Supriatna Supriatna Tri Pujadi Susilo Wahid, Hariyaty Ab